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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,210 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge a few weeks now and we absolutely love it. The temperature stays consistent and the ice maker produces a ton. The color is really nice and fingerprints are minimal. The delivery guys were fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the middle drawer for miscellaneous items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful and the team who delivered it were fantastic! They were quick, respectful of our home and super friendly! Would definitely recommend this product and the Best Buy team!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Happy, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am so happy to hear the unit is treating you well. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good Fridge, but smudges on the outside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside is supposed to be fingerprint resistant, but it doesn't so smudges everyday all day. Otherwise it is a great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and roomy fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this fridge! We needed more space in the fridge area vs freezer. Plus it has a flex zone that can be used either way. Great fridge for people that buy their groceries weekly per menus, and need space in the fridge area.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love, love, love to hear this Sharon! Thank you for taking the time to share your experience with us. ^Lo Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Eight Months and the Freezer Quits Working!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator, but the freezer went out today, and we purchased it less than a year ago (8 months, to be exact). I hope Best Buy will see to it that the problem is fixed quickly; otherwise, I'll be doing a lot of barbequing over the next couple of days.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there sparkhurst, I see that your freezer is not operating properly on your Samsung Refrigerator and know that this is very time sensitive. I would like to provide some assistance to ensure your unit is only working properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/
      if your issues persists, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143493871. We would like to thank you for choosing our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great fridge fits everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the comparments. Ice machine makes both cubed and crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Size

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I have ever had. Spacious, well organized, adjustable shelves, perfect draw for canned drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator with quite a bit of room however there is not much room in the door spaces due to the very large water dispenser/ice maker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that the spacious design of the refrigerator is a great fit for you. ^Lo Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new refrigerator does exactly what i expect. It works well. Has loads of space for all the beers and steaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water lights, would be nice to see at nught when getting water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Refrigerator without alot of extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice and seems to be well built but does not have a lot of fancy things to it. Kinda plain but so far works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good, bottom freezer is interesting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best in its Segment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great product from Samsung. Was able to purchase it at a great price during the Labor Day deals@2023

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsun French Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! New tuscany stainless finish, looks great. Delivered as promised on time. They scratched the door upon delivery but Best Buy compensated accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. It’s big and has so much storage. Definitely worth every penny. Brand new with all the wrapping plastic and parts untouched or used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework when looking for a fridge. This one was at the best price for fridge room. The geek squad installed it. They where the best even the headache that it caused. 10/10 would buy again. Beat buy you have a customer for life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very professional and fast. Will be buying more appliances from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the inside was bigger I thought it was and when I has it delivered it seemed smaller, but I have grown to like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! Good price. Had all the features i wanted. Especially love the organization of the space.

    I would recommend this to a friend