Customer Ratings & Reviews
- Model:
- RF28R7201SG
- SKU:
- 6323225
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
I love this refrigerator how it has a different se
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator how it has a different sections helps me keep my refrigerator organized
I would recommend this to a friendWhere’s fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t deliver as scheduled and no updates or calls telling us that it wasn’t coming. Cleared path, emptied old refrigerator and waited all afternoon for a non-delivery. Called store and they will have warehouse call back within 24 hours to reschedule?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Didn’t deliver as scheduled and no updates or calls telling us that it wasn’t coming. Cleared path, emptied old refrigerator and waited all afternoon for a non-delivery. Called store and they will have warehouse call back within 24 hours to reschedule?
Refrigerator/Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the new Samsung Frig/Freezer, the versatility of this unit is great. It is now 1 month old and we still like the set up.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Refrigerator to avoid.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like I'm going to have too return this refrigerator ⁉️ Doors won't stay open, Geek Squad say's it's not level and "no way to make level on this model, your floor is crooked". What! My old fridge was level. Also the freezer drawer sounds like it's going to fall apart ⁉️ Ice maker is loud and periodically leak's. Adjusting features requires a degree in Computer Science ! *Still waiting on return call from a "Best Buy/Geek Squad Supervisor" Considering I have spent thousands in new appliances, really expected better service?
No, I would not recommend this to a friend Refrigerator install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so satisfied with this service. They exactly what they were doing and they knew how to get the job done.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Not terrific
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this fridge however didn’t realize there’s no try where it disposes ice/water. And it makes such a mess. The ice jumps everywhere and water always pours out when getting ice. Also the middle drawer ices up. Oh and let’s not forget it’s a nightmare to pull out the shelf’s for cleaning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142856061. We thank you for being a part of the Samsung family. ^Brad
Nice color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice color , we like the middle drawer that can be a freezer or refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's wonderful to hear that the features of this refrigerator are meeting all your needs, Dan. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Capacity, Overall performance
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great. Lots of space and organization.
I would recommend this to a friend Great purshase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely put together, easy to take a part if need.
I would recommend this to a friendfridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge, recommend to get it. second one we bought.
I would recommend this to a friendGood refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung refrigerator is working wonderfully. Fruits and vegetables are staying fresher longer. We are very happy with it.
I would recommend this to a friendRefridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. Good quality. Great purchase. 5 stars
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good! MY WIFE LOVES. All her friends ask about
I would recommend this to a friendBest Buy review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new gas stove and refrigerator. However, the installers brought back the fridge line and gas line for the stove and we never received a credit? There were no instructions with the samsung stove on how to set the clock. (we googled it). And we are unable to change the temperature settings on the refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Ralphie,
Thank you for sharing your experience with our refrigerator and stove. Samsung always intends to provide great products and satisfaction to our customers. And I apologize if there were no instructions with the Samsung stove on how to set the clock and if you are unable to change the temperature settings on the refrigerator.
The temperature in the refrigerator may rise if you open the door frequently or put a large amount of food into the refrigerator. If this happens, the temperature display blinks until the refrigerator returns to the specified temperature settings. Please check on this link to more about your concern.
https://www.samsung.com/us/support/answer/ANS00080450/
You may want to be guided by this simulator for the step-by-step process of changing the temperature. Please click on Controlling the Temperature and choose if it is for the fridge or freezer.
http://publish.samsungsimulator.com/simulator/625a8b3b-9080-4024-983d-d64d5e04b3b5/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144359978
^Mila
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Easy filter replace. Hooks up to WiFi. Sends an alert to my tv if the door is open too long. I love it
I would recommend this to a friendNew fregerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy's were very nice, but they didn't hook up water lines I thought they were suppose to
I would recommend this to a friend- Pros mentioned:Capacity
So Much Storage Space!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Fridge! We replaced our Side by Side with this and I must say that we have so much more room in both the fridge and freezer. The 3rd drawer has been great for storing canned drinks, bacon, and deli meats. The ice maker makes the perfect sized cubes and the water tastes so fresh with the filter.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Robert, congratulations on your new Samsung Refrigerator. I am happy to hear the unit is treating you well. We appreciate you being a part of our family and thank you for choosing Samsung. ^Brad
Best product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of best product you can buy. Samsang is the best@
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't miss the opportunity to buy this refrigerator. You will love it Lot of storage rooms. Easy to manage the drawers. I recommend it.
I would recommend this to a friend- Pros mentioned:Capacity
Awesome refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung refrigerator it is very quiet and loads of room.
I would recommend this to a friend