Customer Ratings & Reviews
- Model:
- RF28R7201SG
- SKU:
- 6323225
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Went out twice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for two years and it mother board has went out twice. now i have to buy another one again. i also hate how hard it is to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ladonnaa, we understand the frustration you have with your fridge. Allow us to help.
To check the availability and compatibility of your fridge motherboard, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Please refer to your user manual for tips and tricks to clean your fridge. Turn to page 68, "Cleaning."
User Manual
https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf
I have also shared this link for more details on cleaning your fridge. Please click on every option available. Kindly click on the embedded word and watch the included video.
Samsung refrigerator shelf/drawer removal and cleaning guide
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150756024) to help our team pull up your information.
Have a great day.
^Camille
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation went as scheduled. Crew was extremely helpful and efficient. Refrigerator works as it should.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. It fits perfectly with our kitchen and the features make it really convenient for our family of three.
I would recommend this to a friendFamily loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied, has a lots of room plus great pricing when a total tect member
I would recommend this to a friendJust wish shelves allowed adjustments for taller i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent unit. Middle drawer is used more than I thought it would be
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! All Samsung products from Best Buy are amazing quality! Def recommend. So much storage space. Perfect for a family
I would recommend this to a friendUnfair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is unfair that when I buy a new refrigerator I must pay $125 to put the handles on the doors. I chose not to pay an installation fee, but I expected to have the handles on the doors included in the purchase price.and it wasn’t I have spent a lot of money at Best Buy, but I don’t know if it’s worth going back
No, I would not recommend this to a friendGreat refrig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the frig and no fingerprints. Inside is taking a little getting used to. My first French door.
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.soace is small inside the refurgerator. nit fingerprint resistant as i always end up cleaning up the exterior as i see alot of fingerprints.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your Samsung Refrigerator. I am sure that you will find the features and space saving design convenient over time. Thank you for choosing Samsung. ^Brad
could be a bit better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.space is great but wished the front doors would stay open when putting stuff away
I would recommend this to a friendBrand response from Samsung
Posted .Hi there yaya, I want to congratulate you on your new Samsung Refrigerator and appreciate you taking the time to share your experience. We are glad to know that you are liking your new machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Great buy!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator!!! It’s very roomy and can gold all of my groceries! The color is sheek and my kids can’t smudge it!!!
I would recommend this to a friendHUGE FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and performs just as good. Tons of room inside and the icemaker keeps up pretty good. I recommend this fridge.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, love this refrigerator! Matches the rest of my kitchen perfectly.
I would recommend this to a friendGreat appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very good. The adjustable shelves are very convenient and make the fridge worth getting.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good no complaints deceint size to flex zone needs to b be utilized
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Good, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear the unit is treating you well. We thank you for choosing to be a part of our Samsung community. ^Brad
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier to use than the older model. Like the three levels.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built much better than previous models / much less effort to clean fingerprints on the black stainless than traditional
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, a lot of space. We really like the functionality of the middle drawer and overall look of the fridge.
I would recommend this to a friendSg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with enormous space. Easy cleaning no fingerprints.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new refrigerator. The flexzone drawer is awesome!!
I would recommend this to a friend