Customer Ratings & Reviews
- Model:
- RF28R7201SG
- SKU:
- 6323225
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Beautiful Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the most part. I wish the ice maker would kick out ice faster, but other than that it is great.
I would recommend this to a friend new replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working good so far. not sure about temp levels though.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we are glad to hear that you are enjoying your new refrigerator. I have attached a link to the user manual for this unit with information on the temperature levels starting on page 35 (https://bit.ly/3ojJRYb). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144133417) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Loving it, so far.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only had this refrigerator for about a week, however, we are upgrading from a 12-year-old Kenmore we received from the builder. Initially, I thought the amount of interior space was the same. That is far from the truth, we now have a lot more space and it is better utilized. Frozen foods will no longer get lost in the back of the freezer to die a horrible freezer burn death. I also love the large space available to fill up your ice cup or sports bottle with water. Currently just waiting on a new microwave, dishwasher, and cooktop to be installed today.
I would recommend this to a friendIce Maker is Awful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the crushed ice setting there are two issues. First, the ice gets clogged in the chute coming down and backs up. Second, the ice that gets left in the chute melts over time and we end up with water all over the floor. I will never buy another Samsung refrigerator with this type of ice maker configuration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day.
Let us help you prevent the ice from clogging up and causing a leak.
When ice isn't being dispensed regularly, it can clump together in the ice bucket, which will cause trouble dispensing because it can get stuck in the chute. Please make time every other week to dump the ice out so the ice maker can produce fresh ice.
Please visit this link to learn how to avoid the water dripping from the ice chute. Please also click the blue text on each step for further details.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
Please skip to 1:06 of this video to learn how to clean the ice chute to prevent it from dripping.
https://www.youtube.com/watch?v=SAPSe5mynlc
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145789463) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Design
Great look for great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks awesome in farmhouse style kitchen. Flex zone is a bonus, definitely not a necessity. Ice cubes are small, which is exactly what we love.
I would recommend this to a friend - Pros mentioned:Design
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design & love the no fingerprint finish & extra drawer
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! It has a lot of room for everything. I love the extra drawer.
I would recommend this to a friend- Pros mentioned:Overall performance
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation went as scheduled. Crew was extremely helpful and efficient. Refrigerator works as it should.
I would recommend this to a friend - Pros mentioned:Size
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. It fits perfectly with our kitchen and the features make it really convenient for our family of three.
I would recommend this to a friend Just wish shelves allowed adjustments for taller i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent unit. Middle drawer is used more than I thought it would be
I would recommend this to a friend- Pros mentioned:Capacity
Family loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied, has a lots of room plus great pricing when a total tect member
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! All Samsung products from Best Buy are amazing quality! Def recommend. So much storage space. Perfect for a family
I would recommend this to a friendUnfair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is unfair that when I buy a new refrigerator I must pay $125 to put the handles on the doors. I chose not to pay an installation fee, but I expected to have the handles on the doors included in the purchase price.and it wasn’t I have spent a lot of money at Best Buy, but I don’t know if it’s worth going back
No, I would not recommend this to a friend- Pros mentioned:Design
Great refrig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the frig and no fingerprints. Inside is taking a little getting used to. My first French door.
I would recommend this to a friend Not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.soace is small inside the refurgerator. nit fingerprint resistant as i always end up cleaning up the exterior as i see alot of fingerprints.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your Samsung Refrigerator. I am sure that you will find the features and space saving design convenient over time. Thank you for choosing Samsung. ^Brad
could be a bit better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.space is great but wished the front doors would stay open when putting stuff away
I would recommend this to a friendBrand response from Samsung
Posted .Hi there yaya, I want to congratulate you on your new Samsung Refrigerator and appreciate you taking the time to share your experience. We are glad to know that you are liking your new machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Great buy!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator!!! It’s very roomy and can gold all of my groceries! The color is sheek and my kids can’t smudge it!!!
I would recommend this to a friend- Pros mentioned:Overall performance
HUGE FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and performs just as good. Tons of room inside and the icemaker keeps up pretty good. I recommend this fridge.
I would recommend this to a friend Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very good. The adjustable shelves are very convenient and make the fridge worth getting.
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator!! The black stainless is so clean looking. The drawers are big and we love the sliding shelf.
I would recommend this to a friend