Customer Ratings & Reviews
- Model:
- RF28R7201SG
- SKU:
- 6323225
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it huge and my sales team at the south Philly store
I would recommend this to a friend - Pros mentioned:Capacity
great looking fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and function. All the necessities with none of the excess. Perfect for those who want simple and elegant.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Got to buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a large family, the pull out drawer is a life saver for hosting parties.
I would recommend this to a friend - Pros mentioned:Size
It work fine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so goodHas enough space no issues with it like that gives a warning thing when it’s left open
I would recommend this to a friend - Pros mentioned:Overall performance
Simply beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks even better. Gets drinks ice cold and has easy access to everything.
I would recommend this to a friend Went out twice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for two years and it mother board has went out twice. now i have to buy another one again. i also hate how hard it is to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ladonnaa, we understand the frustration you have with your fridge. Allow us to help.
To check the availability and compatibility of your fridge motherboard, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Please refer to your user manual for tips and tricks to clean your fridge. Turn to page 68, "Cleaning."
User Manual
https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf
I have also shared this link for more details on cleaning your fridge. Please click on every option available. Kindly click on the embedded word and watch the included video.
Samsung refrigerator shelf/drawer removal and cleaning guide
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150756024) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator +++++++++++++++++++++++++++
I would recommend this to a friend - Pros mentioned:Overall performance
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was good.the fridge runs just fine. i am sure we are going to love it.
I would recommend this to a friend - Pros mentioned:Size
Good looking fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator!! Perfect size! Freezer works fantastic!!
I would recommend this to a friend - Pros mentioned:Size
Good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very big and good refrigerator . I like the multi different Zone that keep food more organized
I would recommend this to a friend Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was beautiful, but the top drawer had a problem, so it never made into my kitchen.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.<30 Day Review. Works great, gets the Job done. The multiple layers make organization easy.
I would recommend this to a friend - Cons mentioned:Ice maker performance
I am very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I use the ice maker, there is a puddle of water that comes out and ends up on my wood floor. I’m gonna have to replace the floor soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kerrie,
Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you. especially the water leaks on your floor.
Here are some links that will help you address your ice maker issue
Refrigerator water leaks are often caused by loose connections or improper installation.
https://www.youtube.com/watch?v=uU6XADBosVo
Water leaks in a Samsung refrigerator
Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. Leaks can occur outside of the refrigerator, or you can have an auto fill water pitcher that is leaking as well. Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144328071
^Ross
awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge is everything you need for a large family. all the space and very nice to keep everything organized.
I would recommend this to a friend- Pros mentioned:Drawer functionality
Awesome refrigerator especially families.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great for families. Easy to organize your food and kid friendly with the middle draw.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is so thrilled to be part of your family, Diana! Thank you for choosing us. ^Jecca
Bottom glass Fridge drawers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Really hard to remove the glass and the bottom drawers out to clean. also if the bottom front wheel stoppers are not loose then it’s real hard to wheel the fridge anywhere. U are not told how to remove the glass drawers u needed to u-tube it to learn
I would recommend this to a friend- Cons mentioned:Ice maker performance
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. The icemaker continues to freeze over BSA has been out multiple times and the issue is still happening. Will never purchase Samsung again.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Love the look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. Everything fits except where the ice comes out. The space is small and weird shaped
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge would recommend to all Best buy i have ever made.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome refrigerator! I really love the flexzone drawer.
I would recommend this to a friend