Customer Ratings & Reviews

We've had this same refrigerator before at our previous home but had to leave it behind when we moved. Much better lay out than a side by side. The stainless steel doesn't smudge that easily and can be cleaned with an E-cloth. The drawer is the cats pajamas. It keeps drinks at a perfect 34 degrees. Plenty of space in the freezer and easier to get to the contents. The ice maker is kinda small but no other manufacturer seems to make a bigger one. Looks great inside and out.

Purchased this in March prior to a move, finally delivered in June. I love the ease of use. The additional drawer is great for the kids’ drinks, yogurt and cold cuts. The water and ice dispenser works great—except when the right hand door is open. The freezer has an amazing amount of space and the upper tray is great for the little things that usually get lost in a freezer. One con comment is the dispenser needs a little tray to catch the drips. Otherwise, I would buy it again.

Have only had a month so far but has been a big improvement over a new GE I had to return. Surprisingly quieter than my last two refrigerators, except for the ice dropping, but I expected that. Tons of room and everything fits in it as it should. Makes plenty of ice and chilled water comes out very cold. Seems so far to be a very good buy for the price paid.

I cannot be more happy with my new refrigerator. Its capacity and stainless steel color are amazing. The flexzone drawer with the capacity to change the temperate depending on what you want to store in it is wonderful. I was thinking on buying a separate fringe to store my wine. But setting the temperature on the flexzone drawer for wine can do the same work and keep the wine just at a perfect temp to enjoy a nice and refreshing glass of wine.

Love it large nice size works fantastic if I had to buy another refrigerator, it will be the same type. This one looks great we haven’t had it very long, but it runs great and definitely does what we need

Perfect size. Works well. Easy to use. Spacy and adjustable drawers. Multiple temperature controls. Ice maker is amazing.

The fridge is very roomy, very quiet, and looks great. It was delivered on time and the men that delivered it were very good at what they were doing. Had very limited room to bring in in through the door but they got it without one wall scratched which really was a miracle in itself. Followed up instillation with a text a few days later to make sure it was running right.

This is the second Samsung refrigerator of this type that I have purchased, and I enjoy the flex Zone drawer very much, along with the other features. It is arranged well and stores many items. I truly enjoy the reminders when I have the door open too long, as sometimes I get distracted and forget how long it has taken to locate and retrieve items. I am pleased to have an icemaker that works well as we use a lot of ice in our household. I paid a good price, but discovered that it had been reduced another $200.00 the day after I had purchased and paid in full for it. Would have liked to have received a credit since I had already paid the extra $200.00 the day before rather than a week or more after payment. However, salesperson did not contact me. I purchased the first one in 2017 and liked it a lot, but had faculty icemaker, which had a design flaw that could not be fixed; therefore, had to use a countertop icemaker for several years. A perfect refrigerator other than that. Samsung and Geek Squad did a great job in assisting with the first one.

This is a so-so fridge. It seems to function fine in terms of keeping things cold. At least for now (we all know these things don’t show their ugliness until after the warranty period ends). But there’s so many things that annoy me about this fridge. Annoyances: * Let’s start with the ice maker. It makes very little ice. And the ice is crystallized so it melts quickly - most people find that horrible as do I. * the buttons to operate the water and ice dispenser are terrible. They are not your normal buttons where it doesn’t matter how much pressure you apply or doesn’t require much dexterity. These buttons are hyper-sensitive and require you to push the same button multiple times. * the shelves on the left door are laughable. The one shelf only holds a couple very skinny items - good luck finding something useful. But the middle shelf is so instructed by the ice maker, that tree is literally nothing you can fit in there. My wife and I joke that we could possibly shove a couple ketchup and salad dressing packs in there. It’s a joke that just isn’t funny. * the shelving doesn’t appear very versatile. The rope two shelves require left and right shelves to be placed at same level. The bottom two drawers in the top section are not level. Seems to be cheap shelving/drawers. Positives: * ice maker makes ice faster than my old Frigidaire did. * the middle drawer is useful * the water dispenses quickly.(at least with a fresh filter like at the time of this post) * right shelves do fit 4 gallon containers. (Albeit that’s mostly status quo these days)

we are using it for 3 month. it works well. Has a lot of space. I like the flex zone drawer, which lets you put certain things in it and not to open the other part. Nice freezer. Not noisy. The only problem is the big size. We barely managed to bring it to our kitchen and through the entrance door.

Great fridge! Moved from a large space to a more economical space and it still fits. Lots of room inside and keeps everything as cold as you want it. My only complaint would be the size of some of the door shelves makes it hard to fit certain things but that is a very small matter.

I love Samsung products. I got 2 Samsung fridge in my home. This model in the bee spoke, I love these products. They work perfectly. I've had no problem with them. They're carefree, easy to maintain, enlarge enough for my family's needs

This is a really nice fridge. Has lots of room to place all type of items. It is very quiet and so far seems electricity wise is very efficient. Thumbs up for the ice machine. The freezer area is so big that I am still figuring out how to fill it up. Overall is really a best buy.

Excellent refigerator! Only thing is ice maker is just OK but otherwise love the middle drawer for yogurts and small containers and temperature is perfect.

I had an older Samsung model just like this one, so very familiar with this product. This one is more of a base model, doesn't have a touch screen on the front (which was a pain on our old Samsung). The controls are inside the doors, so you don't accidentally touch them. It also does not have WIFI (which I didn't see the need for anyway). There are a few changes I don't like about this new frig - Most importantly, DON'T use any magnets on the front of the frig. I found out (very unfortunately) that they leave scratches on the front!!! YIKES! Secondly, the icemaker is smaller than my older model. When I removed the icemaker bin to dump the first ice, I noticed the ice at the bottom was all stuck together. Will have to monitor this to see if it affects performance. They have also made some of the door shelves smaller, and some of the things we used to store on specific shelves no longer fit. The plastic door shelves and inserts are not as thick and study as my previous model (might tend to fail sooner). Finally, the metal grid divider in the flex drawer sticks when you try to adjust it. On the plus side, the frig functions well, keeps temps correctly (I did temp checks on each area, based on some other reviews), and the icemaker and water dispenser works well. It is also much quieter than my old Samsung. And it stores ALOT of food. The delivery team that came was STELLAR! They lifted the frig (both the one going out the and new one coming in) across my nice wood floors, and it NEVER touched the floor as they were putting it in place. Amazing!

This refrigerator has kept temperatures very well (stable); it is easy to adjust the temps using either the panel inside the unit, or via the app from a smart phone. I LOVE having the variable temperature drawer, which is perfect for beverages and cheese. The crisper drawers roll easy and have a lot of capacity. HOWEVER, the ice maker support equipment does consume a lot of door shelf space (as others have noted); the odd shapes are good for salad dressing and other smaller condiment jars. As I have not connected a water line to the refrigerator at this time (its a distance thing mainly, because the refrigerator is in a temporary location), I cannot comment on the water and ice dispenser portions of the refrigerator. I dislike that the shelving is a bit restricted in the positions it can be installed, due to the ice maker; typically, I keep the bigger jars/bottles at the bottom of the refrigerator, and all the shelving level across; it's not as easy in this Samsung as it was in my previous (no ice maker) model. Still, I'm happy with the purchase!

We were looking to replace our side by side fridge with a new fancy french door with extra drawer. This one had the size and dimensions that it would fit into the space we had in our kitchen. We had a rough start in the beginning, when the freezer would not cool down after 24 hours. The fridge portion was cooling just fine. We took the suggestion of unplugging and replugging it in to get the freezer started. I was worried that this simple action would not fix the freezer not working. Lo and behold, that action fixed the issue and we haven't had any problems since. The ice maker is adequate, but I can see what people mean by it's "slow." The ice doesn't tumble out as fast as I think it should, but it comes out of the fridge, so you spend 5 or 10 seconds longer waiting for ice to fill your cup, it isn't a deal breaker. All in all, it is a nice fridge.

I love the layout of this fridge - the flexzone drawer is my favorite part. It's really convenient having that extra space. I also love the french door style - so much better having the fridge on top. What I don't love about this is the ice. We don't use it that often, but when we do, the cubes are very small and even though we have it on the cubed selection, ice "dust" comes out with your cubes of ice (this isn't even crushed ice, but a very fine dusting of ice which waters down your drink).

Great size, great coldness. Love the middle drawer. The freezer is super cold and holds setting. We like the function and the look. Hard to clean the glass shelves and any spills are going to be really tough to get to on the glass. The ice machine is only okay--it makes plenty of ice, but odd sized cubes with too much air--the ice is very white from the same line that my previous unit used that made perfect, clear ice.

Big improvement over our last refrigerator. The cooler drawer is fantastic and the temp controls inside the door instead of above the icemaker like our old refrigerator give a much sleeker appearance. Finger print and smudge free is an excellent feature.