Specifications
Voice Assistant Built-inBixbyProduct Height70 inchesProduct Width35 3/4 inchesHeight To Top Of Refrigerator (Without Hinges)68 7/8 inchesHeight To Top Of Door Hinge70 inchesDepth Without Handle34 inches
Key Specs
Voice Assistant Built-inBixbyProduct Height70 inchesProduct Width35 3/4 inchesHeight To Top Of Refrigerator (Without Hinges)68 7/8 inchesHeight To Top Of Door Hinge70 inchesDepth Without Handle34 inchesDepth With Handle36 1/2 inchesTotal Capacity28 cubic feetRefrigerator StyleFrench DoorLighting TypeLEDIce MakerYesApp CompatibleYesWorks WithBixby, SmartThingsColor FinishStainless steel
General
Product Name28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone DrawerBrandSamsungModel NumberRF28R7201SRColorStainless SteelColor FinishStainless steelSide Panel ColorSilver
Compatibility
Voice Assistant Built-inBixbyApp CompatibleYesWorks WithBixby, SmartThings
Dimension
Product Height70 inchesProduct Width35 3/4 inchesProduct Depth36 1/2 inchesHeight To Top Of Refrigerator (Without Hinges)68 7/8 inchesHeight To Top Of Door Hinge70 inchesStandardized Width36 inchesCounter DepthNoDepth Without Handle34 inchesDepth With Handle36 1/2 inchesDepth Without Door29 3/8 inchesDepth With Door 90 Degrees Open48 1/4 inchesProduct Weight317.5 pounds
Capacity
Total Capacity28 cubic feetRefrigerator Capacity15.9 cubic feetFreezer Capacity8.3 cubic feetConvertible Temperature Zone Capacity3.8 cubic feet
Performance
Minimum Operating Temperature38 degrees fahrenheitMaximum Operating Temperature110 degrees fahrenheit
Features
ConfigurationFreestandingPanel ReadyNoRefrigerator StyleFrench DoorFingerprint ResistantYesConvertible Temperature ZoneYesConvertible Temperature Zone Range29 to 42°FConvertible Temperature Zone LocationMiddleGarage ReadyYesDual EvaporationYesDoor-Open AlarmYesSabbath ModeYesTemperature Control TypeTouchpadDisplay TypeLEDDefrost TypeAutomaticHinge SettingFixed left, Fixed rightLighting TypeLEDWireless ConnectivityWi-Fi
Ice & Water
Ice MakerYesIce Dispenser Ice FormCrushed, CubedIce Maker Location(s)FreezerDaily Ice Production10 poundsIce and Water DispenserIce and waterIce and Water Dispenser LocationExternalDispensed Water TypeCold WaterDispenser FeaturesDispenser light
Storage
Number of External Doors/Drawers4Number of Refrigerator Shelves5Refrigerator Shelf StyleSpill proof, Slide-InQuick Access DoorNoDairy CenterNoGallon Door StorageYesHumidity-Controlled CrisperYesDeli Meat DrawerYesRefrigerator Shelf MaterialTempered Glass
Freezer Info
Freezer CompartmentYesFreezer LocationBottomFreezer Door TypePull Out DrawerFreezer Shelf MaterialPlasticFreezer Interior LightYesQuick FreezeYes
Filter Info
Water FiltrationYesWater Filter Model NumberHAF-QIN
Electrical Specification
Amperage5 amperesVoltage115 voltsEstimated Annual Electricity Use755 kilowatt hoursEstimated Annual Operating Cost91 United States dollars
Certifications Listings & Approvals
ENERGY STAR CertifiedYesADA CompliantYesCEE QualifiedNoConsortium for Energy Efficiency (CEE) RatingCEE Not QualifiedChemical DisclosuresFree of PFAS, PFOA, lead, and cadmium. Libre de PFAS, PFOA, plomo, y cadmio
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC887276304922
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
FlexZone Drawer
A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
Twin Cooling Plus
Optimizes the temperature and humidity in the fridge and freezer with independent cooling system.
SmartThings AI Energy
SmartThings AI Energy Mode* helps you save money and alerts when you reach your monthly bill target by monitoring your energy consumption.
Modern Design
Modern style with sleek handles and polished door that blends into any kitchen interior.
Slide-in Shelf
The adjustable slide-in shelf is designed to fit in just half of the fridge, so you can slide it back to create more room for tall and bulky items.
External Water & Ice Dispenser
External dispenser gives you easy access to chilled, filtered water and two types of ice: cubed and crushed ice.
High-Efficiency LED Lighting
LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.
Fingerprint Resistant Finish
A special finish to reduce smudges and minimize cleaning.
ADA Compliant
The refrigerator display is compliant with the standards of the Americans with Disabilities Act (ADA), with controls all within arm’s reach and can be used with just one hand.
10 Year Warranty
Get 10 Years of parts and 5 years of labor warranty coverage on digital inverter compressor.
* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
What's Included
Owner's manual
4-Door French Door Refrigerator with FlexZone Drawer
Water filter HAF-QIN
Manuals & Guides
Specification Sheet
Search
- A: AnswerYes....the original only lasted 3 mos, redesigned icemaker lasted just under a year for me. Frustrating!
Answered by Terri
- A: AnswerYes according to the manual and the door design, there should be a long and narrow freezer door bin. Our older (2008 Samsung french door) refrigerator had one and the manual identifies it too. I went back to the store and none of their floor models came with the door bin. The sales staff had no idea, of course. Now I'm looking for information on the freezer door bin and WHY it doesn't seem to be included. I'm including picture of the location, door support points and the manual illustration with bold print of the component name, "door bin". Anyone know why it's not included?
Answered by JonR
- A: AnswerNo, the new ones are not an improvement. We have an older one that's been running just fine for a few years now, but the one we bought three quit working overnight and all the food has to be thrown away. I even called Samsung and they said that it's normal for their new refrigerators to fail that way. Just throw everything away, reboot it, and fill it back up again. They say it just happens at random. It could happen again tonight, or it could run for a few months. They say it's normal.
Answered by Kevin
- A: AnswerOurs is brand new not even a month old and we've noticed the same thing. Can't figure out what is going on? Possibly a manufacturers defect?
Answered by Puma
Q: QuestionCan you lock or turn off the ice and water feature?(3 answers)
A: AnswerGreat question, Rfullhouse! This model actually has 2 different options depending on exactly what you want. There is an Ice Maker button that will turn the ice maker on/off. There is also a Dispenser Lock feature that will prevent the dispenser from dispensing any water or ice until it is unlocked. ^JeccaAnswered by Samsung
- A: AnswerI don't think so. Cause mine has the same issue. As soon as it was delivered photos were taken by the delivery guy and sent to customer service and BB are actually the ones who would call you and offer options for the damaged product. They have replaced mine few days after. BB always has an excellent customer service.
Answered by Kristin
Q: QuestionDo I have to replace the water filter? Is there a place to replace the water filter?(2 answers)
A: AnswerHello Mike! I am including a helpful link to the user manual (https://bit.ly/2v6txlq) on page 76 to support your concerns on the water filter. We thank you for being a part of Samsung! ^LenaAnswered by Samsung
- A: AnswerFrom my delivery experience, Yes. I put in the comments section of my order that it would be necessary to remove the drawers and doors to fit through my front door. They had no problem doing this. The funny part was when I asked them if they had a heads up that they would need to do this, they indicated they had no idea. Evidently no one passed this information on to them.
Answered by Doug
Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Keep your water clean and clear
Shipping
Reviews
Rating 4.4 out of 5 stars with 1907 reviews
4.4Rating by feature
- 4.7Storage Capacity
Rating 4.7 out of 5 stars
- 4.4Quality
Rating 4.4 out of 5 stars
- 4.5Design
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer for its spacious interior, particularly the FlexZone drawer, which offers versatile storage options. They appreciate the thoughtful design, including the fingerprint-resistant finish, and the ample space in both the fridge and freezer. However, some customers have expressed concerns about the ice maker's performance and noise level.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 4 out of 5 stars
So Far So Good.
We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.
Posted by Rick
Rated 4 out of 5 stars
Quiet and Attractive
This is our first "drawer" refrigerator. It is very attractive and "big", but I think it could have been architected a little bit better. I'd have preferred it be a few inches wider than deeper. I think the ice maker in the door rather than both in the door and in the fridge would have made for better shelf organization and efficiency. The left door with the cold seal closes a bit loud and rough, which also wouldn't be as big of an issue if the ice maker was just in the door and not half-door and half-fridge because there wouldn't be shelf storage banging each time the door closes. There aren't any "tall" shelves for taller drink containers like wine bottles or large milk or tea jugs. You can adjust one shelf so that it slides back to make a taller shelf, but only half-deep, so it really isn't very much "tall" shelf room. Or you can remove one shelf on the same side as the ice maker, but there again, because the ice maker is both in the door and in the fridge, you're only getting half as much "tall" shelf space there also due to the ice maker parts that are inside the fridge itself. I wanted an ice maker, but I didn't realize exactly how much fridge space that would take up and again, I think it's the design and not unavoidable, with a redesign since fridges have had ice makers for decades and they have been better designed to maximize space before. It would possibly be better to be able to rearrange and customize the shelf space as needed. I'm adjusting to this "drawer" storage idea, but so far I'm not sure its better and I'm wondering how much fridge and freezer space I've lost to the door/drawers division. It is technically a bigger fridge, but I don't know if it is actually roomier than my older, slightly smaller fridge because of the ice maker and shelf design and I'm not sure it would be bigger on its own, if I hadn't kept our old fridge for the garage. I've only had this appliance for a week. My purchase date was 12-1, but it wasn't delivered until 12-24 and it would have been 12-30, if I hadn't logged into my Best Buy account and noted I could move the delivery up, which Best Buy said they would inform me of if it was possible, but no one did - I might have been able to have the fridge much sooner if I'd logged in sooner and checked for earlier dates, but I took them at their word. So, I'm still getting a feel for it. It is very attractive and very quiet.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
Posted by Shameus
Rated 5 out of 5 stars
Good value buy
So far this refrigerator is meeting all my expectations. Love the design and the price. I transitioned from a 2-door French door model to this 2-door 2 drawer configuration. Love it so far, especially the energy saving feature---he motor shuts down when I open the door and restarts when I close the door. Note: If you have a tight fit like mine, I have 39" clearance in width for this 36" wide refrig. The wall is not exactly straight and the baseboard sticks out as you can see in the photo. Also note if the countertop goes past the side of the cabinet. I can open the French door 90 degrees with the gap, but not past that point or it would hit the wall. Also, note that the side of the refrigerator is not stainless steel. I don't mind this so much since I don't entertain guests and it is easy to clean, which is more important to me.
Posted by InteriorDesigner