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  • Specifications
    Voice Assistant Built-in
    Bixby
    Product Height
    70 inches
    Product Width
    35 3/4 inches
    Height To Top Of Refrigerator (Without Hinges)
    68 7/8 inches
    Height To Top Of Door Hinge
    70 inches
    Depth Without Handle
    34 inches
depth 36 1/2 inches
Samsung - 28  Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel - Front_Standard
height 70 inches
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Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:RF28R7201SR
SKU:6323216
Your price for this item is $2,609.99
The previous price was $2,879.99
Or
$108.75/mo.See disclaimers from Show me how button 1
suggested payments with 24-Month Financing.

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Reviews

Rating 4.4 out of 5 stars with 1907 reviews

Rating by feature

  • Rating 4.7 out of 5 stars

  • Rating 4.4 out of 5 stars

  • Rating 4.5 out of 5 stars

87%would recommend to a friend

Customers are saying

Customers admire the 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer for its spacious interior, particularly the FlexZone drawer, which offers versatile storage options. They appreciate the thoughtful design, including the fingerprint-resistant finish, and the ample space in both the fridge and freezer. However, some customers have expressed concerns about the ice maker's performance and noise level.

This summary was generated by AI based on customer reviews.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    So Far So Good.

    We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.

    Posted by Rick

  • Rated 4 out of 5 stars

    Quiet and Attractive

    This is our first "drawer" refrigerator. It is very attractive and "big", but I think it could have been architected a little bit better. I'd have preferred it be a few inches wider than deeper. I think the ice maker in the door rather than both in the door and in the fridge would have made for better shelf organization and efficiency. The left door with the cold seal closes a bit loud and rough, which also wouldn't be as big of an issue if the ice maker was just in the door and not half-door and half-fridge because there wouldn't be shelf storage banging each time the door closes. There aren't any "tall" shelves for taller drink containers like wine bottles or large milk or tea jugs. You can adjust one shelf so that it slides back to make a taller shelf, but only half-deep, so it really isn't very much "tall" shelf room. Or you can remove one shelf on the same side as the ice maker, but there again, because the ice maker is both in the door and in the fridge, you're only getting half as much "tall" shelf space there also due to the ice maker parts that are inside the fridge itself. I wanted an ice maker, but I didn't realize exactly how much fridge space that would take up and again, I think it's the design and not unavoidable, with a redesign since fridges have had ice makers for decades and they have been better designed to maximize space before. It would possibly be better to be able to rearrange and customize the shelf space as needed. I'm adjusting to this "drawer" storage idea, but so far I'm not sure its better and I'm wondering how much fridge and freezer space I've lost to the door/drawers division. It is technically a bigger fridge, but I don't know if it is actually roomier than my older, slightly smaller fridge because of the ice maker and shelf design and I'm not sure it would be bigger on its own, if I hadn't kept our old fridge for the garage. I've only had this appliance for a week. My purchase date was 12-1, but it wasn't delivered until 12-24 and it would have been 12-30, if I hadn't logged into my Best Buy account and noted I could move the delivery up, which Best Buy said they would inform me of if it was possible, but no one did - I might have been able to have the fridge much sooner if I'd logged in sooner and checked for earlier dates, but I took them at their word. So, I'm still getting a feel for it. It is very attractive and very quiet.

    Posted by Shameus

  • Rated 5 out of 5 stars

    Good value buy

    So far this refrigerator is meeting all my expectations. Love the design and the price. I transitioned from a 2-door French door model to this 2-door 2 drawer configuration. Love it so far, especially the energy saving feature---he motor shuts down when I open the door and restarts when I close the door. Note: If you have a tight fit like mine, I have 39" clearance in width for this 36" wide refrig. The wall is not exactly straight and the baseboard sticks out as you can see in the photo. Also note if the countertop goes past the side of the cabinet. I can open the French door 90 degrees with the gap, but not past that point or it would hit the wall. Also, note that the side of the refrigerator is not stainless steel. I don't mind this so much since I don't entertain guests and it is easy to clean, which is more important to me.

    Posted by InteriorDesigner

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