Customer Ratings & Reviews

I came home from vacation to a broken refrigerator. Best Buy had a similar Samsung refrigerator in stock and was able to deliver it within 2 days. They showed up on time and did a fantastic job installing it and getting it up and running. The refrigerator is working great. Thanks to Best Buy for having this 3 drawer Samsung in stock with a quick turn on the delivery!

I love this refrigerator! The inside is so spacious and the outside is so sleek! The middle drawer is perfect for snacks/drinks.

This fridge is spacious and well designed. I wasn't sure I would like the deli drawer as a separate thing but it turns out to be a good idea not to have to open the doors to get into it. There are not many options to change the shelf positions, but so far it has been okay, I have been able to put anything, even fairly tall pots, in there. There is a retracting shelf for even taller pots if you rearrange whatever normally is there. The lighting is great and available in fridge, drawer and freezer.

we are really Happy with the size not only outside inside is very spacious.

We love the look and size, but this does NOT have a light when pushing the water/ice dispenser button on the outside door. Samsung stopped including that back in 2022 and no one really knows why...doesn't make any sense. There are other Samsung models that have it and it fits in this model, so we were able to get a light. The sales staff is not aware of this and why would they be?! Our old 15-year-old fridge in the basement has one. Samsung blew it here.

I like my Samsung 28 cu ft 4 door French door Refrigerator with FlexZone drawer stainless steel. It’s of spaces to put your food, drinks bread and butter on both sides of the doors. More rooms inside for other stuffs. Big spaces for for frozen foods. Would highly recommend to my friends and relatives to get one at Best Buy only.

I found this Samsung refrigerator Model: RF27T5201SR/AA SKU: 6401612 on BestBuy website as an open box labeled as "fair" condition for $638.99 located in Bowie, MD outlet store with no pictures provided. I called the number associated with the listing 202-387-6150 to ask about the possibility of receiving pictures of it. I was told by the gentleman who answered my call that he would contact the store where the fridge is being stored to get a visual inspection. He came back to me after 20 minutes saying that the only wrong thing with the fridge is "missing documentation" and this is a great deal. I asked him to be sure because I live far away near IAD and would rent a pickup truck to pick up the fridge. His answer was 100% positive of the accuracy of the information provided. So, I proceeded with purchasing the fridge and received the receipt instantly. On Sunday, the next day I rented a pickup truck from IAD and went ahead with my daughter to pick up the fridge from Bowie which is 57 miles away. When we arrived, my daughter and I were extremely shocked when we saw the damage of the freezer handler and a big dent in the face of the door. I told the store manager to double check this is the correct fridge I purchased based on the guarantees I received from that gentleman I spoke with. Well, the manager was nice and tried to find a similar fridge with no luck. I called the same number I called the day before and told the story to a lady who said that the gentleman I spoke to and lied or miss informed me is a contractor not a BestBuy employee therefore BestBuy does not feel obligated to correct his mistake. This was, in short words, my painful and frustrating experience with BesBuy..I will never do any transactions with this store in my life.

1000% Recommend! We were saved by Samsung and its super fast cooling and well made fridge. It saved us from a super bad prior experience. (( Flashback to the week prior when we purchased a DIFFERENT Brand.. Aggh!! not saying in case just a glitch... and it took forever to get cold (tech said it would take the a day..?!?!?) then it got cool.. We shopped.. filled fridge to come back to compressor off and all warm ruined food.)) We then switched to Samsung. WOW what a difference. Cooled super fast for a new fridge. Always gets cold right away after door open for use.. Ice maker is WAYYYYY Better at producing ice and easy to access the pull out when needing more.. Samsung even feels more substantial on the doors and drawers. Total winner and such a relief.

Met my expectations. Nice and spacious. Would definitely recommend.

We love our new fridge! The best feature is the middle drawer with the adjustable insert and the adjustable shelving in the fridge.

I absolutely love my new fridge. I was reluctant to buy Samsung as I have heard some bad things about servicing it, but I wanted to match my range and fridge so I went with it. It is a great fridge with lots of space, extra drawer in the middle, and a flexible layout of the main fridge space. Cooling appears uniform and the stainless is easy to clean. Ice maker slow but otherwise works well. I hope that if I ever have to service it, that I will have better luck than others.

We've had this fridge for about a month now and we absolutely love it. There's plenty of room in the fridge, freezer, and flex-zone area. It really is fingerprint resistant which is nice as well. The only drawback is the icemaker doesn't make as much ice as I'd like it to. It's a small drawback but wasn't a deal breaker when it came to purchasing this fridge. I would highly recommend this to anyone looking.

The refrigerator is great. My salesperson at Best Buy Fort Lauderdale was friendly and efficient. My refrigerator arrived on time. One part of the installation is not complete. There is a rivet on the top shelf that needs to be removed. I have called the Geek Squad, but have had trouble getting through. Questions on your helpline got me nowhere. I talked to many women without a resolution. I do not have the drill necessary to remove this little rivet.

This is a beautiful refrigerator. The ice make seems slower than the Kenmore it replaced. I love the FlexZone drawer. That was an added benefit to this model. I hope it serves us well for many years to come.

Love it. Especially the middle drawer that can be a freezer or a fridge. For us it is perfect for soda cans, cheese and yogurt. Tons of room in the fridge. More than enough freezer space down on the bottom. Nice cold water and ice in the door. I really couldn’t be happier with it.

Love this fridge, it has the drink drawer, plenty of regular space and a two level freezer section. The fridge is slightly deeper than my last model but it makes up for it woth softer edges. I chose not to go tou h avelreen, everyone ive ever known who has one just uses it to listen to misic and get annoying messages they already have on their phone, i dont need that in my life.

Spacious and great design. Elegant appearance and beautifull finish

Absolutely love this fridge! Tons of space, sleek stainless steel design, and the FlexZone drawer is perfect for quick access to drinks and snacks. The smart features are super convenient, and it keeps everything fresh and organized. Highly recommend!

Love the space and flex section option I love. Just wish it was better fingerprint Resistant.

I love this refrigerator with the flexzone drawer. The fridge has loads of room inside. One of the best features of this fridge is the location of the water filter. It is located in the front (on inside) of the fridge. My previous Samsung fridge water filter was located in the back corner of the fridge where you had to empty out 1/2 of a shelf if food just to reach the filter. On this model, the filter is located front and center of the fridge, making it easy to replace.