Customer Ratings & Reviews

We purchased this refrigerator in May 2020 to go with 3 other Samsung appliances for our kitchen remodel. One of the features I love is the flex zone drawer which we use for deli items and definitely comes in handy to store a tray of deviled eggs, or any other large dish(es) for parties etc. It has an alarm that goes off if a door/drawer has been left open too long or wasn't closed properly. At first I found this annoying because I never had a problem leaving the door open. However, I find the way the new fridge doors shut, it is very often (unknowingly) left ajar & the alarm has saved us/our food on numerous occasions. I like the sliding drawer in the freezer section where I keep frozen fruit, vegetables and ice cream so that I can use the remainder of the bottom drawer for meats & other frozen packages. Now to the bad...by June 2022, I'm wondering did we buy a dud or is this make/model unreliable? The freezer started making a grinding noise & immediately stopped working. We lost all of the food in our well stocked freezer, but fortunately, we purchased the extended protection plan & submitted a claim for all that was lost. A repairman came out after the July 4th holiday & diagnosed the problem. He ordered a sensor & another part & 2wks later came to replace the faulty parts. Everything was working fine when he left, but now 2 days later, we woke up to find defrosted food in the freezer. It is summer in Florida, so I am very grateful that the ice maker is located in the top (refrigerator section) & has somehow not been affected by the freezer malfunction. I am also grateful that the refrigerator portion still works & that we purchased the protection plan. We now need to shop for a new refrigerator to replace this one (no cost to us because of the protection plan), but I'm not sure how long that will take for delivery & it would behoove us to buy another protection plan for this new refrigerator. They just don't make things the way they used to!

We upgraded to this fridge from a counter depth fridge and WE LOVE IT! So much space. It is a very deep fridge and spacious for left over and produce. We love the flex drawer for our snacks and drinks. The side door also holds two 1 gallon milk jugs!! The freezer space is still spacious enough to put all your frozen good or to freeze meat and etc. Down side to this fridge is the configuration isn't really interchangeable. It looks like it could be, but you can't. They are set to where they are meant to be. You could move them, but the won't fit properly or stable enough to put things on. There are also small awkward shelves on the ice machine side that don't really fit anything practical. We've had the fridge for a little over a month and over all we love it.

Love everything about this refrigerator looks, size, layout, water/ice dispenser. Only downside would be small ice capacity, but knew that going in.

Love the extra drawer for cheeses, yogurts, etc. I had the same model in my prior one, and liked everything about the frig. Unfortunately after 12 years the ice maker stopped working, and rather than trying to fix something that old I decided to just buy a new one. I really like it.

This is an amazing Refrigerator! So much space and to be able to designate a Drawer for meat and cheese! We absolutely love it! And everyone at best buy thru this process were very nice and helpful! The guys that helped us load it were great! And we really appreciated it because it was very windy and cold the day we picked it up and they had great attitudes! Thank you!

Love the beautiful design! The storage space is remarkable. My only negative is there isn’t much light on the outside. Love the extra drawer in the middle and holds a lot of extra long wine bottles

Very good product. Good Price,Well Designed and Large Capacity.

I love my mew Samsung Refrigerator cause it has more space than the LG.

So far I love it, I love the room, Love the middle door, I think it's rather quiet, not loud as most of the reviews said. I bought a side by side before, biggest mistake I ever made, had to pull everything out just retrieve one item, Right now I'm thrilled with the refrigerator but I can't say how well it hold up as it's only been a month.

The refrigerator is beautiful and doesn't show finger prints. However, this is a replacement for my five year old Samsung French Door refrigerator that had nothing but problems especially with the ice maker. The compressor went and it was replaced. I guess time will tell.

Very spacious love the extra drawer that can change from fridge to freezer. Lighting is great.like the display of temperature control on the side, and also how you can adjust everything in that same area.The weeks on the bottom make it convenient to move for cleaning. The ice and water dispenser is awesome. I like how it has the lock options.

Frankly, I held off on buying a new fridge because I thought the extra drawer feature was gimicky, and I REALLY didn't like the big chunky icemaker/water dispenser in the door. So I was skeptical, for sure. While I still don't like the chunky icemaker/water dispenser using up precious fridge and door space, it is convenient to have cool, filtered water at hand; Although, I'm considering adding an extra inline filter to see if we can improve the taste. But the part that has really impressed me is that produce seems to stay fresh MUCH longer. Some of the ingredients are quite perishable in the pre-packaged salad mixes. They get mushy after only 3-4 days 5 days at most. Today I re-opened a package that has been in the fridge for 9 days, and none of it was spoiled or on the "verge"! I was shocked. Delighted that I didn't have to throw food away, and impressed. I'll be even more impressed if this fridge lasts the same 30 years as the one we just dc'd!

Works great after a year and a half. Lots of space although shelf spacing is limited.

Have been using it for 2 months. So far a very good product. It connects to your phone, in my case I have a Samsung. Not sure it connects with other makers.

Very happy with the purchase. The refrigerator is spacious and very practical. I love that it is fingerprint resistant and it is always shiny. No complaints for the moment.

So far the refer is working good. The ice maker is a little loud in dumping the ice. I like the flex drawer so far it is working good. We haven't had any problems so far. I was happy with the price and the delivery was also excellent by the two men. The time of the delivery was also on time. very fast in setting up the refer.

Love it so much very spacious beautiful easy to use

I love my new refrigerator! ! It looks great in my kitchen. Its very spacious and im able to fit a lot of food compare to my old refrigerator. Also, i love the extra deli drawer which I also use to add extra water bottles and drinks. I highly recommend the Samsung brand!

The unit is working well and spacious and easy to clean.

We needed a new fridge that would accommodate more food, which this definitely does. I don’t like the fact that water always ends up dripping down the front, because there really isn’t a good tray to catch the drips. Other than that, we like it.