Customer Ratings & Reviews

This is a fabulous frig. The middle drawer keeps you from opening the whole door when you want something small. You can also open vegetable draw with only one door open. Very cooling efficient design

Great buy easy-to-use very very nice to have a flex zone different but great to have

Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer - Black stainless steel Purchase Date: 11/07/2021 Purchasing on line was easy and quick and delivery availability was excellent. Squad delivered and set up our new refrigerator. They were quick and efficient. They had to remove our 36" front door and uninstall the refrigerator doors to move the refrigerator into our home however they did this very quickly. The Samsung doors can be removed easily making this process a breeze. Only took a couple of hours for the new refrigerator to get to the temperature settings we chose. The shelving is well designed and versatile to suit most of your product storage needs. The FlexZone drawer is great. The rails of the flex system are good however small items will slide through the rails into the next compartment. Once you get the FlexZone drawer set up the way you prefer, you will find it great for grabbing items you frequently use and without opening the main refrigerator doors. The freezer drawer and inner freezer drawer are spacious and work well for us. Had an issue with the water dispenser in the door, dripped continually for about 2 hours. After a few hours this stopped and the unit has worked fine. Nice, having water, cubed ice, and crushed ice at your fingertips. To date our new refrigerator has worked great.

I love the space...the icemaker has issues. Likes to crush all the ice and leak water. But overall like it.

So first let me say that I take writing a review with utmost responsibility to be fair and honest. Reading everyone else’s review helped me make my buying decision as well as learn some things like running water when first getting to clear up air bubbles and turning off the auto temp as the electric company asks appliances to reduce consumption on peak hours that causes your ice cream to soften right after dinner! Amazing appliance! Looks beautiful easy to clean smudge free is as advertised. Ice is a little slow to come out compared to old fridge but you get used to the timing after a week. Water comes out faster. So go figure! Highly recommend this unit

This is a great refrigerator! It is spacious and very quiet. Extremely satisfied with purchase. Highly recommended. Best Buy delivery team is great!

I love this refrigerator! It's spacious and easy to organize. Love the middle draw for storing beverages and deli items.

This fridge is an awesome buy. Deep counter space and oversize drawers. Best part is the middle drawer for special beverages. i.e wine, beer, endless possibilities.

Love the fridge and the install went extremely well

This is exactly what I needed. It is spacious inside with adjust shelves to make it easier to adjust according to my groceries. The easy water and ice dispenser are nice. The best part is that Best Buy came set it up and did it all for me. It was an amazing experience. I had a bad experience in the past, but Best Buy has now been reinstated with me. I recently went back to look at a printer and again I had a great experience.

This Refrigerator is so roomy! It is set up just right for storage. AND the FlexZone Drawer is great. We do not have to keep opening the top part of the fridge all the time! Freezer is also very roomy with 2 compartments

I got this because my mom has an older version and I missed the middle drawer when we moved out! The bottom freezer drawer is bigger than I anticipated. It's so nice to not have to bend down to get to the veggies anymore and have easy access to the deli drawer instead of a giant drawer near the bottom where items fell to the bottom to expire and stink up the fridge! My reason for 4 stars was our experience with delivery. The team that delivered made my husband take our front door off the house to bring the refrigerator in instead of taking the doors off the refrigerator. So now my relatively new front door is scratched up at the hinges. We were also disappointed that they would not help us out by bringing the old one to the garage for us. Especially since the front door was already off due to their laziness.

Good design, silent, efficient cooling, No vibration

So far, so good. I didn’t hear great things about Samsung refrigerators, but so far we haven’t had any issues with the refrigerator. Keeps everything cool, ice machine works and the water is flowing

We recently purchased this fridge as an upgrade to our side by side. I love it! It is so much easier to organize and the amount of interior room is wonderful. I’m very happy!

Spacious, glamorous, and stylish. Lots of options for storing and preserving food. Quiet, functional, and easy to access contents. We are very happy with it.

Works excellent was a little to big for the space but made it work! Absolutely love it

We upgraded our refrigerator to this Samsung model primarily because of the FlexZone drawer but every other features advertised have worked perfectly since day one. The price was very competitive, the delivery fast and the installation professional. The sales personnel at the store was very helpful and very efficient. Can't write nothing but good things about this buying experience. I would recommend this model to anyone looking for value and comfort and reliability.

"My experience with both the refrigerator and Best Buy’s service was exceptional. The team there really went above and beyond to assist me in selecting the ideal model for my specific needs. They took the time to understand my requirements, from storage capacity to energy efficiency, and helped me find a fridge that not only fits my space perfectly but also aligns with my budget. Their guidance made the whole shopping process smooth and stress-free, and I felt confident in my choice thanks to their expertise."

We absolutely love this fridge! It has a ton of room in it and we really like the freezer drawer being on the bottom. It also looks great in our kitchen.