Customer Ratings & Reviews
- Model:
- HW-MS6500/ZA
- SKU:
- 5754511
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, curved design, easy setup, and price of the 3-Channel Hi-Res Curved Soundbar with Built-in Subwoofer. They describe the sound quality as amazing and feel that the soundbar goes well with their curved Samsung TVs. Customers also appreciate the straightforward Bluetooth connectivity and the discounted price.
This summary was generated by AI based on customer reviews.
It is OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound does not come out the way I thought. I was expecting the movie theater sound like the other one we have. But with this one, it sounds like a regular TV.
No, I would not recommend this to a friend- Cons mentioned:Connectivity issues
Not worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop syncing with my Samsung tv after one year. Don’t waste your time or money
No, I would not recommend this to a friend poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.over priced for what you get. All these all in one sound bars are not worth it
No, I would not recommend this to a frienddon't buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hear my tv better without the sound bar than i do with the sound bar.
No, I would not recommend this to a friend- Pros mentioned:Price, Sound quality
Good voice playback
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with sound decent playback? bass ok from a bar. Price paid with bundle fantastic thank you best buy and samsung
I would recommend this to a friend So Disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a loyal Samsung customer, I'm always looking for the next best thing from Samsung. Although I didn't need to get a new soundbar, I saw the specs and thought, ok cool. I was soooo disappointed! The built-in subwoofer DOES NOT emit any bass sound what-so-ever. The mids and highs are good but that's where it ends. I have computer speakers that produce better bass levels. I even bought the SWA-W700 separate subwoofer as an addition. Double disappointment. Didn't enhance any bass sounds. I also had sound issues pairing them with my radiant360 R5 speakers. The concept of the built-in subwoofer is great but Samsung didn't deliver. Samsung should pair the soundbar+ with it's own wireless subwoofer. This soundbar went back.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Plaster1064,
Thank you for your review of this Samsung HW-MS6500 Curved Sound+ Soundbar System.
I am sorry to hear that you were not completely satisfied with it.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help.
You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.
-Samsung Ambassador
- Pros mentioned:Curved design
Curved is better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Curved speaker works and sounds great and hook up was super simple
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar I’ve ever purchased hands-down… loves it
I would recommend this to a friend - Pros mentioned:Sound quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really nice good sound for music and movies.
I would recommend this to a friend Not what my Samsung TV wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After my purchase of my TV in 12/15 I wanted more sound. I looked at other bars but not happy with what was around. This soundbar was new, so there were no reviews, but I took a chance. When this soundbar came out, it looked like what I wanted. Bought it, set it up, its was OK. Depending with what was on TV, I liked it, though my ears wanted more. It sat in front of the TV, front of the stand. It was tall, blocking what was on the bottom of the screen. I went out and bought the Bose sound touch 300, the day before the return date of this Samsung bar. I hooked up the Bose and within the first 5 minutes of play, the Samsung soundbar was packed up and taken back the next day. If you can afford the purchase price of the BOSE you will NOT regret it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with it. Your feedback is important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help.
You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador