Customer Ratings & Reviews
- Model:
- HW-MS6500/ZA
- SKU:
- 5754511
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, curved design, easy setup, and price of the 3-Channel Hi-Res Curved Soundbar with Built-in Subwoofer. They describe the sound quality as amazing and feel that the soundbar goes well with their curved Samsung TVs. Customers also appreciate the straightforward Bluetooth connectivity and the discounted price.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung sound bar. Heavy and bigger then looks in pictures
I would recommend this to a friendMust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar and must have addition to curved tv !!!
I would recommend this to a friendNice Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp sound. Hooks up to all Samsung products flawlessly.
I would recommend this to a friendGreat soundbar for wonderful listening
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the soundbar and it was an excellent purchase.
I would recommend this to a friendGreat buy !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item does what it says and looks great to boot! Great buy!
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome. It exceeded my expectations. In every way
I would recommend this to a friendExcellent Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was too big and powerful for the room size.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Looks great especially with a curved TV.
I would recommend this to a friendHigh-quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High-quality sound, really have no complaints about the product
I would recommend this to a friendSo far its great !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power of the Blue Tooth is outstanding clear sound !
I would recommend this to a friendBrand response from Samsung
Posted .AEDA,
I’m glad to see you are loving the audio performance of this Samsung Curved Soundbar and thank you for sharing your experience with us!
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach at either of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung!
~Samsung Solutions
Just Ok Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to soundbars that have non built in subwoofer this product under performs. Would only recommend if space is an issue to fit separate subwoofer in room.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .nystatenisland
Thank you for purchasing this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with its sound quality.
Your user feedback is also important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really has awesome sound, definitely recommend. It is great
I would recommend this to a friend- Cons mentioned:Connectivity issues
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar I had to return after it kept loosing connection. I tried everything with my brand new Samsung 4k 65" curved.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .TheTechy,
Thank you for your review of this Samsung HW-MS6500 Soundbar System
I am sorry to hear that it did not work out for you.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable via Facebook Messenger at: http://m.me/samsungsupport, or via Twitter at https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.
-Samsung Ambassador
just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall, its just a basic soundbar and not worth what I paid...nothing special. I wouldn't recommend this to anyone without telling them of the issues....the major one to me is that the sound for the tv doesn't turn off when the soundbar comes on......quite often there is a sound echo. I will say it sounds OK but nothing to get excited over. The only good thing I'd say is that it matches the curve of the TV as it should
No, I would not recommend this to a friendGood speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built in woofer is pretty much nonexistent, other than that the sound os pretty good.
No, I would not recommend this to a friendIt’s fair will need more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is is fair for a beginner equipment but must add more to get a complete sound
I would recommend this to a friendBrand response from MrSamsung
Posted .Pamela,
Thank you for purchasing the Samsung HW-MS6500 Curved Soundbar.
If there is anything we can do to assist you and improve your product experience or would like recommendations to help complete your surround sound system, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thanks for choosing Samsung.
~Samsung Solutions
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed. Sound is ok, good enough for a small room.
I would recommend this to a friendBrand response from MrSamsung
Posted .Nikanyc,
Thank you for purchasing this Samsung HW-MS6500 Soundbar System.
I am sorry to hear that you were not completely satisfied with its performance.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us via Facebook Messenger at: http://m.me/samsungsupport,
4) Find us on Twitter: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice sound for price, nice add on to the tv........
I would recommend this to a friendBrand response from MrSamsung
Posted .whotheman,
Thank you for your review on this Samsung HW-MS6500 Soundbar System
Should you ever need assistance or have questions about this product, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Or simply tweet us at https://twitter.com/messages/compose?recipient_id=18768513.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Like the curve appeal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks good but I could not hear the speakers in the middle section. I called support and was told to return it. I decided to go with the HW-N450 which is a lot better. I would advise you to always get the sound bar that comes with a woofer.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Happy,
Thank you for your review of this Samsung HW-MS6500 Curved Soundbar. I am sorry to hear that it did not work out for you and have returned it but happy that the HW-N450 was a better fit for your audio needs.
If you ever need assistance with the HW-N450 soundbar, please contact Samsung Customer Support and a rep will be happy to assist you:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Not impressed with woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with the built in woofer in the soundabar. Seems like the speakers were ok for music but quality of sound for movies was not great.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .dpac1001,
Thank you for purchasing this Samsung MS6500 Soundbar System
I am sorry to hear that you were not completely satisfied with its quality of movie sound.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador