Customer Ratings & Reviews

We bought the oven from pacific sales, and We are very happy with our purchase. It's a beautiful oven inside and out with a ton of features for the money. We were very apprehensive because of the lack of reviews on this newer oven, including 1 bad review about preheating. Maybe Im used to a slow pre-heat from my old, but we dont find any issues with the preheating. its not any faster, but not slower either. The Clock options are really nice and there is something for everyone, (digital, Old fashion Flip Digital, and several analog clock otpions). The Touch screen is very easy to use for us, not difficult to navigate at all. I checked the seperate temperature with a thermometer, and found the oven to heat about 5 degrees higher than I asked it to, then drop 10 degrees or so, then back up again. it doesnt hold it right at say the exact temperature, but more of a hover around there. Something we didnt really didnt think we cared about was the alexa connectivity, but this is really nice and works great. (alexa, Turn the oven on to 400 degrees). I can do that from anywhere I have Alexa, and dont have to go downstairs to fiddle with the oven at all. One thing to be aware of is that alexa turns it on for 1 hr by default, so you have to adjust it if you need longer. Ive also tried the temperature sensor, which cooked my fish perfectly. I set the target temperature sensor to 135 degrees, and once the temperature was reached the oven shut off. Fish was perfect. My wife also got to test if the inside cleans up will with an accidental spill, and it cleaned up very easily. I installed the oven myself as I had to cut the cabinet by about 1/4 inch to get it to fit. We have not tested out any of the other features such as air fry, or steam, but Im sure in due time we will. Quality seems good, but only time will tell.. but so far so good. we did buy the extended warranty though just to be sure. Its alot of money to fix or replace it. For me, we bought the oven on a good sale, so the value for us is very good. Not sure it would be as good at the normal price.

Oven works great so far! Instead of beeping in sings when the oven preheats or timer goes off. Also the air fryer option is nice!

Beautiful, high-tech ovens. I love the esthetics and the touchscreen. Look forward to using the steam bake and convection settings. The proof setting and airfry worked perfectly. Love my new appliance. Delivered exactly on time.

Ovens look really nice with has air fryer steamer nice inside color and the display is very nice as well.

So far it’s been awesome! Love the look and the features and it has done everything it’s been supposed to do. My only wish is that the clock would stay on all the time but it seems like that’s not possible.

Both ovens do not have the same features, which is extrememly inconvenient for a kosher kitchen; the Sabbath mode is terribly inconvenient to change temperatures during our holidays since the temperature increments are only 5 degrees - so if the oven is set on 170 and needs to be increased to 350 - I have to push the + sign 35 times! My old Kitchenaid ovens had a much better system having a scrolling indicator for temperature changes an I would only need to press a number for the degrees I wanted; also during Sabbath mode the date and time indications are missing, making it also very inconvenient. If I could, I would return these ovens and get a better option - probably going back to KitchenAid

Great product and looks great along side my other Samsung appliances. This double wall oven has great features that are easy to use.

The oven works well, however it makes a buzzing sound when in operation.

I didn’t know if I would like this oven because of the digital clock issue and the pictures do not do it justice. But of course it’s a smart oven so you can change the clock and do whatever you want. It is beautiful and functional. I’ve only used it a couple times so it’s really hard to assess if it’s good with turkeys, crisping or the many functions it has to offer but so far so good. 

Fantastic!! Great functions. Great air fry. Excellent temperature control.

This oven does not have the rapid preheat function that is advertised on this site. That function is the reason I bought this oven. After spending 2 hours on hold with best buy customer support, there is still no resolution to the issue.