Customer Ratings & Reviews
- Model:
- NA30N6555TG
- SKU:
- 6261812
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 30" Built-In Gas Cooktop with WiFi for its variety of burner sizes and ease of use, with customers mentioning it is a breeze to clean. Many appreciate the extra burner and griddle, along with the cooktop's design, appearance, and quality. However, some customers feel the WiFi feature is not very useful.
This summary was generated by AI based on customer reviews.
Great cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple installation with straight forward instructions. Works very well.
I would recommend this to a friendCooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop I ll recommend to my friends and family
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works amazing well looks great with matching appliances
I would recommend this to a friendDurable industrial style cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Durable and sturdy! Love the strong, sturdy knobs!
I would recommend this to a friendlooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is very good, but hard to get rid of burn mark on racks
I would recommend this to a friendBrand response from Samsung
Posted .Hello eagle642! Samsung appreciates you taking time to leave us feedback on your gas cooktop. To support your concerns on cleaning the racks I am including a helpful link (https://bit.ly/308Sfwk). Thank you for choosing Samsung! ^Lena
Strong built
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove needed this one to replace very satisfied with the product.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that you're loving this cook top. Thank you for the 5 stars. ^Lo
Not your everyday cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really does a great job in terms of heat control. Great for any type of cook.
I would recommend this to a friendSamsung Gas Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 30" Gas Cooktop is very nice looking and works wonderfully.
I would recommend this to a friendBrand response from Samsung
Posted .Hey RASS1! Thanks for letting us know how happy you are with this cooktop. ^Jecca
Beautiful and great to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having such an amazing stove makes me want to cook!
I would recommend this to a friendBeautiful cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has lots of cooking surface, 5 burners. Beautiful to look at.
I would recommend this to a friendGreat product. Compact but very efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Compact but very efficient. Easy cleaning.
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty alright. But just alright. The griddle is not that big, the smart feature is really a non factor. Definitely not worth the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Radicalspiegal, I would like to say congratulations on your new Samsung Cooktop and understand you are having concerns with the Wi-Fi. I understand this is not ideal and can be very frustrating when your expectations are not met. I have some helpful information that will be sure to help. See link below:
https://www.samsung.com/us/support/answer/ANS00060835/
If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
Please reference ticket number 1143365030. We thank you for choosing our Samsung family. ^Brad
yaaasss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the LED light up on the dials. so much space.
I would recommend this to a friendBrand response from Samsung
Posted .This review lights up our day! Thank you for being the best part of Samsung. ^Lo
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother buying this cooktop. After 6 weeks of use the front panel has already started to discolor. Samsung refuses to fix cosmetic defects with their product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
Front panel will start fading rapidly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this cook top for 4 months, here are the issues I have found: 1. The front panel with the knobs is not metallic material and will start getting discolored / fading rapidly and will look really ugly. 2. The grids are cannot be cleaned easily. Build up on the grids supplied will take a lot of effort for clean-up Given these significant cosmetic issues, I would not recommend buying this product. Go for units that are better designed that don't have flimsy panels for the gas knobs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnjB,
Your review of the design and functionality is valuable to us, and we will certainly consider it for future improvements.
To assist you with cleaning the grate, please refer to the link below for detailed instructions on caring for and cleaning cast-iron griddle, grates, and wok grate:
How to clean Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (GCIC) to help our team gather your information.
Have a great day.
^Charles
Hi AnjB,
Your review of the design and functionality is valuable to us, and we will certainly consider it for future improvements.
To assist you with cleaning the grate, please refer to the link below for detailed instructions on caring for and cleaning cast-iron griddle, grates, and wok grate:
How to clean Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147143250) to help our team gather your information.
Have a great day.
^Charles
Good Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good product. Only problem stainless steel is always cleaning time the mark will stay there,
I would recommend this to a friendBrand response from Samsung
Posted .Hi Roshan! I have this link (https://bit.ly/35C2Cxp) to some helpful tips on how to get the cooktop looking it's cleanest. ^Jecca
Would buy porcelain best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissapointed in the heating temperatures clean up is not a breeze all grates are very heavy and hard to keep clean. One stain and it burns in . Stainless steel stains super easy even w water falling on it (boiling)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lore, I see you have some concerns with your Samsung Cooktop and understand you are having trouble cleaning it. I want to provide you with some helpful information to keep your machine looking pristine. See link below:
https://www.samsung.com/us/support/answer/ANS00049945/
We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Cons mentioned:Wifi
Totaltech totally sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer reallt wanted to install. Measured snd said if might fit. Neglected to say (until directly asked) that wifi module wouldn't fit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .James, let us provide you with the details of the cooktop specifications.
The cooktop dimensions are 281 /2" x 31 /8" x 195 /8", which meets the installation requirements, and the wifi module is outside the countertop cutout.
For reference, please see the "Installation Requirements" and "Cooktop Dimensions" on page 2 of the Spec Sheet.
Spec Sheet:
https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/na30n6555tg/NA30N6555TS_V4.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145884808 to help our team pull up your information.
Have a great day.
^Aloe
Cooktops are overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I would have went with a cheaper one if I could do it again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Than you for your feedback, MrPickles. ^Lo
Defective product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective products. Bought it exactly 2 months ago and installed couple of weeks ago. Aleady the lights are not working. Called Samsung for technician after an hour on the phone they agreed to send one. Still no idea when. They asked for serial number date of purchase which I sent them a copy. They wanted to know how much I paid. I sent them the receipt but since it was for few items it was not acceptable.. I was so frustrated for the service and the products that I am canceling all my other items that I bought for my remodeled kitchen. There are better brand with better service out there. Horrible experience. Wish could have given them -10 that they deserve
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were having issues with your Samsung Cooktop. I am glad to see that our Customer Service was able to update your warranty with your Bill of Sale showing when you purchased it for your warranty start date. Now our Service Professionals will take care of your with a speedy repair. Thank you for choosing Samsung. ^Brad
