Customer Ratings & Reviews
- Model:
- NV51CG600SSR/AA
- SKU:
- 6551729
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the product's air fry feature. They also appreciate its overall performance, noting its attractive appearance in the kitchen. Furthermore, customers find the product beautiful, sleek, and equipped with many cool features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air fry
Fantastic Wall Oven!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Wall Oven. Love the air fryer feature and the fact that it includes the fryer basket. Stylish exterior. So far, I love it.
I would recommend this to a friend On time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery team. Call on his way and on time to delivery my stove.
I would recommend this to a friendBuzzing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven works well, however it makes a buzzing sound when in operation.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mark,
Thank you for sharing your experience. It's good to hear the oven is performing its main function well, but that buzzing sound during use must be distracting—especially when you're trying to enjoy a quiet kitchen or focus on cooking. Let us help you.
I have shared a Samsung link that will help with the operational sounds the model makes.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Should you need more assistance with your wall oven, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150464290 to help our team pull up your information.
Leo
Samsung Iven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has more options than I expected. Easy to find the exact setting I need. Looking forward to using the proof setting
I would recommend this to a friendUnhappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both ovens do not have the same features, which is extrememly inconvenient for a kosher kitchen; the Sabbath mode is terribly inconvenient to change temperatures during our holidays since the temperature increments are only 5 degrees - so if the oven is set on 170 and needs to be increased to 350 - I have to push the + sign 35 times! My old Kitchenaid ovens had a much better system having a scrolling indicator for temperature changes an I would only need to press a number for the degrees I wanted; also during Sabbath mode the date and time indications are missing, making it also very inconvenient. If I could, I would return these ovens and get a better option - probably going back to KitchenAid
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a better experience with your wall oven, EdwardR. Let us help you out.
The upper and lower ovens have some differences in terms of their functions; turn to page 28 of the unit's manual for details under "Oven functions; The temperature on this wall oven can be set by pressing the numeric pad on the display. See page 34 under "Setting the temperature":
https://downloadcenter.samsung.com/content/UM/202502/20250226155631439/O_IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150500719 to help our team pull up your information.
Have a great day.
-John
Great oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It fits prefect where the old one was.
I would recommend this to a friendIt’s not what they say
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven does not have the rapid preheat function that is advertised on this site. That function is the reason I bought this oven. After spending 2 hours on hold with best buy customer support, there is still no resolution to the issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
How you feel about the wall oven is valid. Let us assist you with the specifications of the unit. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1146558849 to help our team pull up your information when you message us.
Have a great day.
^Aloe
returned item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work as expected, had to return because connection was not standard
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Andrea,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand the dismay about your experience with the wall oven.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica