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Customer Ratings & Reviews

Your price for this item is $1,105.99
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Customer reviews

Rating 4.1 out of 5 stars with 230 reviews

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Rating by feature

  • Performance

    Rating 3.7 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the 30" Microwave Combination Wall Oven for its user-friendly interface, versatile microwave functions, and attractive design. Many appreciate the steam roast feature for its ability to cook vegetables, fish, and poultry to perfection. While some find the price to be a bit high, overall, customers are pleased with the oven's performance and appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 230 reviews
  • Cons mentioned:
    Microwave

    Rated 5 out of 5 stars

    Never loved an appliance till now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave-convection oven combo is fantastic. Not only does it look good but it is the most intelligently designed and functional appliance that I am aware of on the planet. The divided oven is a wonderful feature. We are having a heat wave but I can bake to my heart's content because the divided oven reduces the space that has to be heated. My kitchen does not have to get hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely combo with an issue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure that you put a towel in the crack of the microwave oven door when removing items, if there are any drips they fall straight into the lower oven door between the glass, this a design flaw that makes your oven door glass look nasty, and horribly difficult to clean. It is feature heavy, I have not been able to try them all yet, but look forward to trying them out. Do so love the soft glide rack!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. The process it took to have installed was a very challenging as it took multiple trips to get it all installed.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Looks great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and paid the price for that upgraded one but it bugs quite often and it’s very annoying. The unit freezes sometimes and takes about 5’ to get back to normal and you can’t use it all during that time. Typical Samsung product ...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cedric,

      Thank you for bringing this to our attention. I see you have some concerns with the 30" Microwave Combination Wall Oven with Flex Duo, Steam Cook, and WiFi - Black stainless steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue improving the quality of the products and services we offer.

      If your Samsung oven is shutting off after an extended period, then you most likely have Energy saving mode turned on. As a safety precaution, this mode will shut off the oven after 3 hours when broiling and after 12 hours when baking. You can turn off this mode on 2020 and 2021 oven models.

      Samsung oven shuts off after a long period of time https://www.samsung.com/us/support/troubleshooting/TSG01212028/

      When a microwave isn't starting or heating, the most common reason is that it is in Demo mode. This mode is used on retail showroom floors to show off microwaves without activating their magnetron. The microwave also won't heat if it does not have enough clearance or ventilation. If the microwave turns on but does not heat, checking a few settings and the installation will help resolve the issue. This applies to both regular microwave heating and convection heating.

      Here is the link for the most common issue with the microwave. Please see the link.

      https://www.samsung.com/us/support/search/?query=Microwave+Combination+Wall+Oven+not+working&referrerPageUrl=https://www.samsung.com/us/support/

      In case of repairs will be needed, please take note of your warranty coverage:

      Samsung microwave is not heating or has stopped working https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      https://www.samsung.com/us/support/service/warranty/NQ70M7770DG/AA
      One (1) Year Parts and Labor
      Ten (10) Years Magnetron Part (Part Only)

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144764902

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Beautiful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this item when we first started building in 2020 and knew I wanted it in my dream home. Covid hit and this item became unavailable. After our construction got delayed, we lucked out in one area and this item because available. Perfect in my new dream kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Our Favorite Oven/Microwave Wall Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great looking and feature-rich oven-microwave combo. It is WiFi-enabled allowing you to preheat your oven remotely, receive updates on cooking status and other features. We also really like the hardware and finish as it doesn't show fingerprints like many other stainless appliances. The convection feature is also very useful and reduces cooking time by approximately 25 percent while also heating food very evenly. The lower oven also features a divider that enables the user to cook at two different temperatures. We highly recommend this product from Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Many Exciting Features for the Family Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave/wall oven combo to replace my Jenn Air Oven that was retiring. Very impressed by the versatility and new features awarded. I tried the speed oven, pre-programed cooking, dehydration and steam cook functions, to name a few. It opened up new possibilities in the kitchen. I was considering buying a dehydrator and a steam cooker, now I don't have to. Also really like getting a reminder that my oven cooking is almost done on my phone - good for the busy and multitasking life! Love it so far!

    I would recommend this to a friend
  • Cons mentioned:
    Clock

    Rated 4 out of 5 stars

    slick design. great functionality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of pros ... a few cons - 1. the clock does not stay lit when not in use... 2. bulky handles you'll have to consider if the unit is close to a counter depth fridge make sure enough distance is calculated

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    DO Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could leave zero stars but highly recommend not buying. We have had nothing but problems and finding a tech to fix issues is a joke. Currently waiting on another part after they already came to fix something last week been without a oven and microwave for a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great oven, one major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we replaced a standard combo microwave/wall oven with this unit. for the most part we love it. the ability to have three separate convection ovens in the space that would normally hold one is incredible for the days when you're hosting parties. there is one major flaw which isn't evident until you've used it for a while. pros - beautiful knobs and handles, three separate oven cavities with ability to set different temperatures (as long as you use convection), built in meat thermometer cons - dual oven only allows baking on bottom and broiling on top, or convection in both. clock display turns off after a few minutes, which is super annoying for those of us who use the oven wall clock as the main teller of time when getting the family out the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it but has lots of features I love. Very easy to use. Now I want to cook all the time

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Customer Service over Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wear (scratch) in the oven the size of a dime in an area that was suppose to with stand the rack sliding in and out. I used it once and never had a rack on that section. Samsung would not return it or take responsibility even after two technicians from two companies come to review it, both stating it was abnormal. They will call it a "cosmetic issue". Feel free to google SAT issues online. Luckily my Best Buy rep is amazing and help replace it for me. The wear was back in May. Now it is August and after 3 weeks there is the same EXACT wear in the same spot. I haven't made a decision on my next step yet. If I had a choice right now I would return my oven, gas cook top and hood vent solely on the fact that Samsung is the ABSOLUTE worst customer service company I have ever dealt with. Some of the technology is "cool", but is not worth it the first call you will have to make if something goes wrong. I tried to make this review short. I will NEVER recommend Samsung appliances to my friends. The wear and tear incident could be isolated with me, but one thing is for sure. If you search the internet on Samsung customer services, it will be consistent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall oven has several features that we find useful, and we enjoy the large space in the microwave. The aesthetic is sharp with an easy to use digital display. The oven has several features to adapt to our cooking needs.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Appliance Great Install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Affordable and has plenty of features. The installation was done very well. When buying a kitchen, it's also worth getting Total Tech Support, all the installations go down around 50 and the Geek Squad Protection gets discounted. The installers that they had come out were knowledgeable, professional, on time, and super nice.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 4 out of 5 stars

    Great looking product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in our kitchen and I like it a lot. We don't bake a.lot but so far it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the stainless look. Awesome product very easy to use!

    I would recommend this to a friend
  • Cons mentioned:
    Clock

    Rated 4 out of 5 stars

    Pretty darn nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the clock not being digital or staying on at all times. The longest the clock will stay on is 90min.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Convenient, but flawed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little glitchy. Oven screen has frozen on a couple occasions, rendering my oven inoperable for a couple minutes (until it resets). Also, have been unable to connect the smart feature, to date. Have made multiple attempts to connect, all it does is kick the oven off the wifi connection. This means I can’t control my oven remotely

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Feels like a professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece is truly gorgeous and works like a dream. Super smart and has so many options, it will take bit of a time to learn and use them all. It is definitely the highlight of our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't have BB Install!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combo oven. Best Buy installers are butchers and don't know what they are doing. I had to personally redo entire installation!

    I would recommend this to a friend
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