Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,512 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    mostly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's smaller than I expected. The screen is 31.5" diagonally and there's almost no frame. The wide/short aspect of the TV makes the screen rather small. I don't have space for a really big TV, but had I seen it in store before ordering, I would've ordered larger. I also had to go buy metric bolts and guess what size would fit--would be nice to have that in the manual (there isn't one) to attach it to the wall mount--which came with 4 different sizes of bolts, none of which worked. That said, it has a good picture and great sound for a little TV. It's an old enough model (I guess that's the reason) that its volume controls won't work with our satellite TV provider's remote, so it takes 2 remotes to operate this little TV. I've had good luck with Samsung products and the reviews for this (or a very similar TV) were good. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. However very small frame width. Wider width would enhance apperance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent tv for this size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my bathroom because it’s the smallest I could find with HD. The picture and sound are great even over the shower and the vent fan.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great monitor for the size and price. I had a Thunderbolt monitor at work, obviously this is not on the same level but certainly give s you a great space to work with. Highly recommended for anyone looking to get a large PC monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We're very happy with our Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, and we like the 32" size for our small living room. We are not very tech savvy and are glad that this set is easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but within three weeks we had no control of the volume two times and had to unplug the tv and plug it in again. Joy stick didn't work either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great pictures, app I bought it for doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, the picture is great, however I specifically bought this model of TV based on the Best Buy employee recommendation because I wanted it for the Spectrum app. The Spectrum app is on this TV, but does not work on this model until they find a fix for it. Now after reading about it on the web, doesn't look like the fix is coming anytime soon, so I have a TV that just sits there doing nothing most of the time. Don't get me wrong though, the TV itself is beautiful and has an amazing picture, it just doesn't do what I bought it for. The frustrating part is that Samsung and Spectrum tech support are both pointing the finger at each other and neither are doing anything about the problem. I find this typical with Samsung though, when will I learn that their support is worthless.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Perfect Size and Features for Extra TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung Smart TV for a home office / guest bedroom. It is a perfect size for the room and its features make it versatile for the space.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Great TV for gaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV as an open box item from Best Buy. The screws were missing to attach the TV to the stand that holds the screen up. It was a bummer and a bit of an inconvenience to go buy screws at the local hardware store but the TV itself has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and sound for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a beautiful picture and sound. It has a lot of features that are easy to use and well thought out. It’s a good size for a bigger bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart tv. Has a very clear picture does every thing our Samsung 65" does. Set up was easy. Can't say anything bad. You won't regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no trouble with this TV. It hooked right and has a very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to store to look at a different 32" on sale and after comparing price & options we decided on the Samsung Smart TV. Great picture, easy to use features...love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Smart TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! We were changing out our old heavy flat screen TV in our motorhome and we had been happy with the Samsung Smart TV in the house so started reading reviews on Samsung first. This one would fit the space well and had all the features I wanted. Paired it with a Bose sound bar. I am amazed at the sharpness, color and quality of the picture. Can see the picture clearly from all angles. Even running WiFi in the motorhome from a hot spot works well on Netflix, Hulu and You Tube. It has been fun to hook up my laptop and have slide show playing of photos from all our trips.Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV and awesome sales team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to the sales team at Best Buy in Meridian! Tomario and his supervisor were so professional! Each was there to answer any questions regarding the purchase and provided a wealth of information. I couldn't have asked for a better shopping experience!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace an old kitchen TV. The upgrade has been greatly appreciated. With the layout of the house we needed an extender for the cable signal to utilize the functions of the TV. The extender was on sale for $29 on Black Friday so it was a great investment. We are very happy with the TV. Samsung customer service was excellent when I called them for what I thought was an issue with the TV but it turned out to be an issue with my cable box. But the gentleman took the time to walk me through my settings for the best picture possible. What a HUGE difference that made. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good picture for not being 4K, would like to see 4K in this size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Samsung. Bought this 32 inch TV for the bedroom and couldn't be happier. Easy set up to get a great picture and the smart TV apps work great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lightweight great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a bedroom tv. It has a very good picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This TV Fits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a very pleasing picture, this TV also fits the space I needed it to fill. It has an excellent set of input and output connections and a base that works very well on a table (in contrast to the two feet other TVs have that always seem to be too far apart). Its sound leaves a bit to be desired, but a set of additional speakers generally helps to overcome this shortcoming. Since the TV's picture size has to change with a number of programs because of the way they are formatted, you have to use the remote control Pic Size button to effect this change. This button on the remote is fairly small and you have to have good aim to press it plus you then have to choose from four picture size options before the change can be made-a pretty awkward design. I wish Smart TVs were smart enough to detect the picture size change and automatically adjust for it.

    I would recommend this to a friend