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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
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Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,512 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is easy. Picture and sound quality very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Smart TV UN32J5500AFXZA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We completed 1o hours of research before we purchased. We talked to the salesman at the store, he reassured us this computer wold connect to the web browser and work as we requested. We asked for a demo, that was declined. I feel that if you are selling an item with web browser capabilities, there should be a demo available. This tv will not do any of the things we wanted it to do. We could have purchased a larger tv for less money had we knows. We are very, very disappointed. Yes, we could return but we live quite a bit aways. Samsung no longer works with the MAC or IPHONE apps. In our research, all of the information including on the Samsung website included app/ios abilities, the service rep with Samsung informed us, no, they changed that this year. This should be in the specs, the BEST BUY sales people should know this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Sony 50” HD Smart TV at the same time and replaced it a year later with another Samsung Smart TV. This TV sold me on the Samsung brand.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great T.V. for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all the thats this television has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV has a feature that is superior to other Samsung TVs sold at other stores. You can connect your iphone directly to the youtube on the TV product without entering the access code again and again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My daughter, very techo-savy, couldn't Install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to see it yet ... Will probably have to call their Geek Squad. ;(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th Samsung Smart TV and like the other 3 no complaints so far - it just works. I do like how they keeping improving the set up process, so simple and intuitive. Was able to snag this one on a BB flash sale. Thank BB!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for a bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for a guest bedroom/office. I own a couple other Samsung TVs and you can tell the processor in this TV is a little slower, as even with it connected via CAT 6 it takes a few more seconds for it to boot up. But we are talking about seconds, so nothing to really complain about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the TV product is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all three were a gift from my husband. I didn't want the dvd and the cord, so I went to return it and I thought I had at least 30 days to return them and of course no one tells you its 15 days to return when you purchase. I will not be purchasing from Best Buys again. Your return policy is not a good one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is good and I'm amazed at how light the TV is, which is great when having to move it to get to the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 32" HDTV is perfect for a bedroom. The apps load quickly and allow us to use our cable providers app instead of paying extra for a cable box. Recommend this TV to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to watch Netflix and Amazon video. I also use it as a PC monitor. Since I also have a Galaxy Note 4, I can use the screen mirroring function. Overall, I am satisfied with what this TV can do for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all Samsung tv's in my home 4 to be exact and this is another great product from Samsung. Very satisfied so far.I have always bought good products from Best Buy very good company to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller flat panel TV. Looked in store and bought online and picked up. Very easy set up. Only real adjustment was to lower the color sat and change a sound setting to make it louder. Good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv but it has hard time finding wifi even when the router is close by.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes great TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung family. They make great products. We have Samsung appliances, TVS & phones. Have trouble with only 1 computer & it was taken care of quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift from the office of the president member named Sarah. She was very helpful and the TV is great. Beautiful TV and user friendly interface. Couldn't have asked for a better bedroom TV. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those that need a smaller size for bedroom or office, this tv is great. Has most of the smart tv features of the larger sizes but does lack Bluetooth. But not a problem for most uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to find this tv. All my favorite apps are available wi-fi ready makes watching online shows very easy. The picture is extremely crisp and clear. Excellent choice for a second tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good when working correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Beautiful picture in the beginning; two weeks in, the picture became dark and drab. Two days later it was great again; it has relapsed several times. Geek Squad couldn’t fix. It’s great when it decides to be.

    No, I would not recommend this to a friend