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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 7,512 reviews
  • Rated 5 out of 5 stars

    Great TV size perfect for a bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the salesman should have asked me if I needed a cable for the TV to hook up to the cable box. I needed to make a second trip to purchase the adapter/cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV for a small room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV fit perfectly in my wall unit. The TV can be watched from anywhere you are sitting. We have always bought Samsung producte and have always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an identical model but several years ago that had some issues but I still liked the product. I am using it exclusive for wifi streaming and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved this tv but it kept cutting out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started cutting out of a second or two and progressively got worse until I finally had to return it. I got a new version.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    All okay but my Smart TV no longer works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without warning, my CNBC, Youtube, and Amazon TV has stopped working. Only NetFlix works.. it was only reason I paid a little extra for 'latest' SamSung TV. Chatted with online helpers, but took a long time to troubleshoot. Did not offer anyways I can check myself..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always pleased and completely satisfied with Samsung products and the customer service at Best Buy.................. they are always so knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an in store purchase for the TV I ordered the screen was broken. I took this one since I needed it ASAP for the RV..glad I did ...great TV. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv to use as a computer monitor since it cost almost as much as a monitor with the same specs plus I get the ability to connect it to my cable box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money compared to other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. everyone in the family does. Streams well w/network connection. My son, an avid gamer, raves about the graphics. He saw a huge difference!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have right now is coordinating the TV clicker with the Time Warner control. Right now i have to turn on the TV with the Samsung control and then turn on the cable with the other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm very satisfied with it. However, I am using multiple inputs and switching between them is sometimes cumbersome. The electronic switching does not respond as fast as my old Sony TV did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think my Internet is strong enough for tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of these televisions. One is used for casting from our devices and works great. The other is used as a computer monitor and performs great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fix for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to retailer, to be shown the best & latest new items....sales people are so educated on the items..... for me it is one stop shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great quality TV. I have a total now of three Samsung TV’s in our house. They are all still working great with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for use in my bedroom. it has worked great as I stream movies from both Net Flix and Amazon. I have cable but this TV is not connect to a receiver box but it is still able to broadcast the stations that I want to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent-my parents are now in the new age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product and quality of product is excellent--all of my electronic and media products are bought at best buy--knowledge the staff has helps in the decision making.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this Tv for our master bathroom - i hope i can come back next year and you let you know how it deals with humidity! so far so good - love all of the apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little smart tv met my needs and more. Needed for Netflix, built in features accessed all my services plus internet browsing. Very pleased with price.

    I would recommend this to a friend