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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 7,512 reviews
  • Rated 4 out of 5 stars

    GOOD tv with clear picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this television was a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small toom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it for my daughters room. Really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's dorm. He has no complaints....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV, but I am not wowed by it. Maybe I haven't messed around with it enough, but it is kind of complex. To get into the features that make it great one has to do a lot of reading of the users guide. It should be easier than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice!!! I think that everyone should get one!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this open box tv with no problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the sound has to be adjusted for series.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WANTED IT TO WATCH DVDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HATE IT WHEN THE TV IS SMARTER THAN I AM.....BOUGHT A DVD PLAYER, FIGURED IT WOULD BE SIMPLE ENUF, LIKE THE GOOD OLD DAYS WHEN YOU HOOKED THE DVD PLAYER TO THE TV AND READY TO GO.....NO WAY JOSE.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tv as an open box. Remote did not come with it and there's a small ding on the screen. Luckily it's not too noticeable. I would've gave the tv 5 stars if it weren't for those two negative things. Next time I won't purchase an open box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    White lines in less than 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality from beginning. During 1 1/2 year required several resets to factory settings to reconnect to internet. Now has white vertical lines in picture on screen. Maybe it's just me, but expect TV to last more than 2 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A lot to learn for this senior citizen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too little info provided with the computer. Lost on new advances, terms and . need more explanation so seniors can better understand how things interconnect. We didn't grow up using computers and don't adapt easily to the constant changes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Netflix doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great but the Netflix app sound cuts out. Called Samsung who cannot offer a way to fix the problem. I've tried everything from reinstalling the smart app to switching out the Dolby. Nothing works. Samsung doesn't deliver. Look elsewhere if you want to watch apps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dark screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture seems to be darker than normal. I have adjusted the lighting, color and other things to lighten the screen several times but I noticed it goes back to being darker.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but don't use with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Vizio and it works really well on my computer so I figured I'd buy the Samsung and try it but the graphics quality was not really great so I'm only going to give it three stars pretty decent TV though to watch movies on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV kept crashing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looked great, but when using the smart features (Netflix, Hulu Plus), the TV started crashing. I'd get a blank screen. Eventually, I couldn't even switch to local tv channels. I had to replace and bought a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Changed to Black and White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second 32” Samsung TV in past 2 years that has changed from colour to full on grayscale permanently in the first 3 weeks. Beautiful picture until then.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 1 out of 5 stars

    Great TV for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality Smart TV for small space. Picture quality is excellent. Very easy to set up for Internet and apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good smart tv for college dorm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought tv for daughters dorm room.perfect size easy set up.only complaint is with the built in tv guide,not compatible with cable provider.after reading online sounds like it doesn't work with any cable provider.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but it was very dark with little to no clarity. Had to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual is lacking instructions and you're basically on your own when trying to operate this TV. It takes several moves with the remote to get to where you need to be. Kinda a pain

    I would recommend this to a friend