Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 7,512 reviews
  • Rated 2 out of 5 stars

    okay tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv does not a good a picture or sound as a Sony. After I purchased this tv, as I could not locate a 32 inch Sony anywhere. I looked in my old manual and went to Sony.com. and they do still make a 32 inch. So in the future I will be buying a 32 inch tv. Also, these flat panel tv's are not very sturdy on my shelf. But I have it strapped in to the back of the cabinet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a small TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the volume does not seem to work. It takes a long time to increase and decrease it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 4 out of 5 stars

    Nice Bedroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because it was Smart and on sale. Out of the box, the Backlight and sound wouldn't work. Black screen, when I flashed bright light on it, I could see the screen prompts. I called Samsung and was on hold for about 30 minutes and I hung up. Boxed it back up and took it back to BB. Their customer service was excellent. They promptly exchanged it out. NOW. Out of the box, it worked well. Set up on my network and I've been in business ever since. The screen was darker than I would have liked but I tweaked it and it is to my liking. It is bright and no "Soap Opera Effect". I watched some NBA and Sunday Night Football and it looked great. I popped in Age of Ultron on Blu-Ray and it ROCKED! The Smart features are nice. I haven't been able to connect to Netflix or AmazonPrime because "The SmartHub is updating, try again later". YouTube and HBOGo are great! The sound is ok but not great. I think at this price point, $279, you can't get too much better than this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    home use,very noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did good shedding papers. But very noisy and base is pretty thin .Over all good for light duty onlt .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Buy something else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was very easy to unpack and put together, however the remote was terrible to use with the keyboard on the screen. Additionally, Sling TV can't be downloaded so you'd have to stream from a mobile device or connect another device. No thanks - will be returning this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to see that Samsung great picture and sound. NOT! Just an average TV for more $$

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture, marginal sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get the smart feature to connect to my Wi-Fi. The Geek Squad was zero help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Cheap build quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned other Samsung TV's in the past. This is the last one I'll buy. Cheap build quality. The picture is great but they could spend a little more on the thickness of the housing. It just feels and looks cheap!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok TV for a spare room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is being used in the spare room. Like the features of the smart TV but have yet to use them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great picture and features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is being used in a guest sweet. Guests enjoy having smart tv for their use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good tv for a small space.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and use instructions are poor. Picture is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several 24" Samsung TV's that have bright, sharp pictures. This TV's picture is rather dim, dark no matter how much I increase the brightness and contrast. I'm very disappointed in the quality of the picture. I would not recommend this model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but was a bit quirky to set up. Probably better for the same money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had trouble with the contrast setting. Sometimes the tv gets darker on its own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as previous samsung.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base has to be propped up for tv to be level. The overall structure is not solid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception was fine ,it looked good, but it was just too small for the room

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem with closed captioning sticking on screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has issue with closed captioning lettering becoming stuck in middle of screen. Turning off closed captioning, changing channels or powering on/off does not solve issue. Must unplug tv and then loose cable remote programming. Major hassle. Great picture until this issue happens.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good if you just want to watch tv. Video quality is not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor picture for a samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture just looked washed out and gray. I expected more from Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good bar tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv had to take back first one damaged good service looks good in bar

    I would recommend this to a friend