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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 7,512 reviews
  • Rated 3 out of 5 stars

    Nice tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is not the best quality but for a 3rd tv and the price it's fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more memory and faster load speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, but Starting to wish I got a bigger, fancier model.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the money. Not the cleares t picture but adequate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough information given for installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman made it sound so easy to install. I wasn't. Very confusing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV just need to replace it duets the av jack not working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is too muffled. Remote is not user friendly for smart tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with broken remote and it was a B-Day gift for my sister!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not so smart, smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this tv it would not stay connected to my internet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this tv, and it is meeting my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just an ok television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just an ok television. Nothing extraordinary.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NO HULU LIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told be the sales clerk that this TV would support Hulu Live. I bought two. It does not. Best Buy accepted return of both TV's without complaint but I did not discover the problem until one TV was set up and had to drive 40 miles to return the items.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an average TV. Occasionally have to adjust the picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! I like all the options and the clarity of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    first class, small price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why this model when similar samsungs are le$$? it had the best picture experience, made me feel like i was watching a larger curved uhd tv, which i went into store to buy. my living room is small. sit 7-8ft from tv and was using 24" 720 pixel flat approx 4 years old. i wanted a smart tv, and knew it be 32 or 40 inches. the pic motion and definition is amazing, sound is great, have tried pandora on it. i wanted smart for a better netflix experience, had grown frustrated with chromecast. im a fussy consumer who does her homework. i was also an art major with art scholarship and extra fussy about pic experience. the only minor complaint is the remote control. its tempermental and i have to point it at a sweet spot that seems to be chronically changing, making it sticky to use. maybe the batteries that came with it are why. own tv 3 days and watched 40 hrs of tv...im hooked. gives me big screen vibe without having to rearrange my living room around the tv. im 47, female. 1080 pixels gives this 32" tv a UHD feel. based on my r&d and comparing tvs in the store...any tv over 32" should be UHD, this samsung is a great bang for the $$ and easy to be proud of when company comes over. no one will think you are a nerd or a cheapskate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    U get what U $ 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heathcliff (you know; like the cat) says not too bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price haven't really had a chance to review it yer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very good at the Maplewood Store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture BUT the performance is so bad the TV can barely function. So using it as smart tv will not be good, you’ll need Roku, Apple TV fire stick or something else. Works just fine on antenna.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't use as monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted larger computer monitor this just doesn't work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best item, s/have bought Vzio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best item, s/have bought Vzio - many issues

    No, I would not recommend this to a friend