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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 7,512 reviews
  • Rated 1 out of 5 stars

    Entry-level at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the 8 series this pales in comparison. Spend the extra dough if you can.Skip anything under the 8's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working just out of warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV worked ok until it was out of warranty. It sits in my office so I only got a few hours of use out of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!! Excellent picture quality!! Lightweight and easy to mount on the wall (with the purchase of a wall mount bracket)!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 32" Class, LED - 1080p - Smart HDTV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 32" Class, LED - 1080P - Smart HDTV was an excellent choice for a great quality TV from Samsung, easy to follow set up and great picture. This is my first smart TV, and I would recommend using HDMI cables instead of just hooking it up to your cable box. I purchased this TV for my new computer I also bought from Best Buy at the same time for room, its was a perfect match for my HP computer and the picture quality is excellent. I have away been a big buyer for Samsung products. I love this TV, and would highly recommend it to anyone looking for a small to mid-size Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Has some issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not difficult to assemble. The picture is great. The speakers are loud enough for my elderly mother to hear. (The voice enhancement setting helps.) It is the only TV of this size I saw with 3 HDMI connections. The TV has an HDMI handshaking issue (no audio) with our Comcast Pace RNG110 cable boxt. (The cable box works correctly with 2 other Samsung LCDs in the house.) Adding a $24 powered HDMI splitter between the cable box and the TV corrected the problem. If it had not, the TV would have been returned. Since the smart TV features won't be used often, I was not willing to spend approxomately $100 for the Samsung smart TV keyboard recommended for 2015 models. I ended up using a wired USB keyboard and a wired USB mouse, which work very well together. I also tried a 1byone Bluetooth keyboard with an integrated touchpad and a Logitech wireless keyboard and mouse (each with its own USB adapter). These other two input options only partially worked. Recommended with reservations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV died after only 18 months. Cannot be fixed. Piece of crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no trouble setting up. Would recommend. 3rd Samsung product all are good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this one so much that I went and bought the 48" the next day for our living room and moved this 32" to our bedroom! Easy setup to the wifi, great picture and it looks nice aesthetically too! Super lightweight also. Could not be happier unless it was free ;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sound is limited very low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to hear better, must purchase a separate sound bar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, very pleased w/my 1st flat screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a Geek Squad certified-open box/excellent condition, and it came just that way! I must say that the way they packaged it might have been a bit more secure, however there were no ill effects upon arrival. All parts and manual were there and it was a breeze to set up. The picture is bright and sharp and is a marked difference to the CRT it replaced. Sorry I waited so long to move to the new technology, the 20 something old stereo receiver has numbered days now too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Picture quality blurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for hd pic quality. It’s horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    thoght it would be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work returning it on Monday for a full refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad bad bad, color settings are terrible - not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Resolution!!! Stunning Picture!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my kitchen...perfect size to watch the SA Spurs...watching right now...so clear and vibrant...looks like my 4K..only negative...can't figure out if the remote can change the channels to my cable system...I can find nothing in the samsung e-documentation...also paired /w/ samsung 650 soundbar which is a stellar product..."I feel like I 'm at the game!"...so clear...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 2nd TV or TV for a smaller area

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for Christmas from BestBuy.com and it was delivered 1 day earlier than promised! Easy to set-up and great picture. Great viewing from almost any angle in the room. Great sound for a smaller TV. Very Happy with TV's performance. Only glitch so far was that warranty registration had to be completed on PC because it would not accept browser input from TV. Everything else functions correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 32" Samsung beats 70" Sony in livingroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased I purchased my 32 in smart tv .. I tried 2 tvs before the Samsung ... They are the no name types that are cheaper .. You get what you paid for. The picture is crisp and sound is excellent. Sony is the standard but I think my Samsung is every bit as good if not better then the Sony. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, has great picture and smart tv options

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. Nice, clear picture with a bunch of features built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect fit and function for our livingroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound for a secondary television, our main one is in family room this is in living room. Was concerned it wouldn 't be loud enough, no problem, we won't need a soundbar as sound quality and volume meets our needs; sitting 10' from screen, 14 volume is fine, if we're at the kitchen counter we turn it up slightly. We have it attached to RCA digital flat antenna we purchased from BestBuy several years ago, and we get all of our local and PBS stations, and more, and SmartTV connects us to Netflix. Couldn't be happier with purchase, as it fits perfectly into our wall unit from the old CRT days...It seemed like there were 2 sizes of screws, so be sure to use the correct ones for the right holes when attaching the stand, my husband had to struggle to get a short screw out of one of the holes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Fantastic Bedroom Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had been talking about getting a second tv for the bedroom. We ended up getting a 40" Westinghouse "Smart TV" (only had 4 prebuilt apps) as a gift. After being fairly underwhelmed by the experience, we exchanged it for this. I can't remember the last time $40 made such a difference on a purchase. The picture, the sound, the aesthetic, and the actual Smart functions make the loss of 8" a non factor. It's that much better in every way. Plus the 32" size is more than enough for us. Super happy, super impressed, and I would highly recommend it to anyone looking for a secondary tv or monitor.

    I would recommend this to a friend