Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 11279817
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Cheeeeeeap... 2 of these models failed for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first monitor (SamsungUJ59) I got had a real issue connecting to my MacBook. I kinda got it working, but the menu stopped working, and it switched from English to ~Zurich language on me and I couldn't get it back. I returned it and got a new one. This new one worked initially, but then I started seeing sections of the image flickering in large squares (in the blacks on screen). And if you bump the frame of this monitor the whole screen freaks out with white sections. My other monitors don't do that. Then when I turned off my laptop the screen froze with a bunch of lines on it (while the laptop screen and other monitor turned off just fine) The black are really bad on this monitor... (both I received). More like grey than black. Plus the menu button doesn't always work.. like you press it and get no feedback. Frustrating. I tried 2, returned both.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
-Samsung Monitors
Cheap internals?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous monitor but HDMI port 1 stopped working after just four months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CoopCultureTV,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Great big monitor for our new high-powered desktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this monitor. Great picture and design, efficient footprint.
I would recommend this to a friendNo internal speakers!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please be aware, there are no built-in speakers in this monitor. The external speaker is providing reverberation feedback on the remote user end - therefore rendering this monitor useless for conference calls since I still have to use my cell phone to connect instead of my softphone. The screen sits on a base that does not stabilize the screen so every bump made on my desk rocks the screen and disturbs my remote end video callers. In addition, the screen has a yellow cast and is a bit fuzzy - I expected a 4K monitor to be clear and crisp and frankly better than the last monitor I paid less money to purchase. I would return this item, but the box was lost with others in the after Christmas clean-up and was thrown away. Disappointed in Samsung's product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed,
I am very sorry for the speaker, stand and image issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Gaming/computer monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my computer and PS4 both hooked up to this. It has an audio jack (3.5mm) which it didn’t mention on store shelf, nice surprise. Looks great for PS4. Computer also good, I don’t use computer as much, wanted to consolidate my gaming and computer space into one. Satisfied with this monitor, I should mention I got it on sale.
I would recommend this to a friend30ghz NOT 60ghz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falsely advertised as 60ghz! This product is only 30ghz! Terrible for gaming on a 4K monitor and it deserves to be accurately advertised. Disappointed but not surprised.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IkeFreitasJr,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
CONSUMER WARNING READ THIS FIRST!! Caveat Emptor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor a uj59stopped working after ten months- half of the screen went dark. Here is the problem, There are no service centers on the West Coast. You must pack up your monitor (also applies to computers as well) and send it to New Jersey. That's right New Jersey! There is no repair support on the West Coast. Best Buy will NOT service Samsung computer products under warranty. If I knew this information before I would have never purchased a Samsung product. There I saved you 45 minutes of your life that I spent finding this out. There are too many good products out there for a company to do this. Spend your money elsewhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnnyChingas,
I am very sorry for the screen issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried multiple cables connecting to multiple computers and the whites are as yellow as a post-it note.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jojo,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors