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Customer reviews

Rating 4.5 out of 5 stars with 938 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 938 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy team was amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator. The best buy team that delivered was top notch and I can't recommend them more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the fridge, but it came with forklift dents. Called the customer service, and after explaining that The warehouse hit the fridge then wrapped it up and sent it. I got money off. Then after emailing the headquarter, I got a reply a month later and got even more money off. They told me that i could have it replaced, but i told them how do i know that the next one isnt going to be dented also. Also didn't want to wait a week for the new one, my old fridge was no good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Z Palm,

      To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean, quiet, works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great fridge. I connected it to the app easy enough and its been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space was amazing but too big for my space that i had it to put a fridge in. But kigjt8ng was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed/happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i don’t have much bad to say about it Inly nit is the ice maker lowers overhead space in that spot So far very impressed Just nervous because its a Samsung and there products, especially refrigerators are NOT tops in reliability

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, Smart device, tons of space and very efficient with electricity. We Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our refrigerator and dishwasher 2 months ago. Best purchase we’ve made in a long time. From the salesman to the delivery and installation. We absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator it is so spacious and love the 2 different ice it makes I’m so in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung refrigerator review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Appearance, noise, internal temperature is excellent. Love the icemaker. It would have been nice if another light was installed near the lower trays. Upper light becomes blocked by items like beverages above.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it. Get cans of peosi cold faster. Freezer colder and keeps ice from clumping together in the tray. Indo not whave ice maker as this smis not neelar our sink for water supply. Roomy to look in and find what we want without moving stuff l

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect. The depth is great and the bottom freezer as well as the main fridge is very spacious! Very happy with this fridge purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly pleased and recommended.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is roomy inside and can hold many items in doors. The freezer makes 2 sizes of ice cubes. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent is all I was expecting in a refrigerator We had a 2 doors one, now everything fit in this one and we can be more organize The internet capabilities made it good for intelligent houses, no more worries about the old ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung modern 3 door fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. This fridge is super spacious and it’s helpful to control its temperature and ice maker through the app. The Best Buy team was friendly and careful when being up the fridge to a third floor apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far, looks just like stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge - ice is by far the best feature. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fingers Crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not been a month since this appliance was plugged in. Up to now everything is working great. I do enjoy the chipped ice, particularly since the weather has been beastly. Everything is great up to now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and affordable Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! Spacious and beautiful! Love the ice maker on the bottom!! NO MESS!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It’s so spacious. Everything has its own place and I actually find it difficult to fill, which is a first. Best fridge I ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator on the Market! Lots of space inside both the refrigerator and freezer. Two cube Ice Maker and a inside water dispenser that is ideal for Cold Water

    I would recommend this to a friend