Customer Ratings & Reviews
- Model:
- RF27CG5010S9/AA
- SKU:
- 6546220
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice production
Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker in this fridge is excellent. It constantly supplies plenty of ice. Having the freezer section on the bottom makes it easier to access items in the refrigerator section.
I would recommend this to a friend - Pros mentioned:Overall performance
New Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator. Had best buy deliver and install. They did a fantastic job very pleased with the whole deal
I would recommend this to a friend - Pros mentioned:Design
Best purchase so far for our forever home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge. The amount of space in both the fridge and freezer are an absolute joy to have in our home. The stainless steel is amazingly easy to keep clean. And the smart features are very easy to navigate.
I would recommend this to a friend - Pros mentioned:Ice production
Great refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. There is a ton of room both in the fridge and freezer sections. Dual ice maker is amazing. Never seem to run out of ice. Overall, its an awesome refrigerator.
I would recommend this to a friend New Refridgerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good in our kitchen, plenty of space inside, Icemaker seem a little slow making ice would be our only complaint. Otherwise happy with our purchase.
I would recommend this to a friend- Pros mentioned:Design
Price was great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slick look, I like! I wish it had a water dispenser
I would recommend this to a friend - Pros mentioned:Capacity
ice cubes problem
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and spacious. I bought it last year and no problem until a few days ago. I started making a noise in the freezer and it doesn't make me the ice cubes and I need a review
I would recommend this to a friend - Pros mentioned:Overall performance
Very good Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Fridge I would recommend to friends and family.
I would recommend this to a friend - Pros mentioned:Size
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the size, interior and the look of this refrigerator. Have only had it in my kitchen for 8 hours, but it is a treat to look at every time I walk through the room.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! Keeps everything nice and cold and keeps up with the ice!
I would recommend this to a friend- Pros mentioned:Design
Samsung 27cut
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good ice, good space, is just new i hope all is ok i purchase total tech just in case
I would recommend this to a friend Good but a few issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but a few annoyances. Seems like a design flaw but the bottom crisper drawer doesn’t pull out far enough so you need to reach back into it the drawer and things can get stuck. The ice tray drawer comes off track easily and the ice maker has a hard time keeping up with a family of 4. Other than those things and the fact that I regret not getting one with a water dispenser, it’s a decent refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leslie,
We know how important it is to have a fully functioning refrigerator at home. Let us help.
Here is a link to the user manual; please refer to pages 81-82 for troubleshooting steps for your ice maker that is not producing enough ice.
User manual.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number (1151277928) to help our team locate your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Design
Great appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, just what we wanted. Hold much more food than our previous refrigerator
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I both loved the refrigerator. It was a little bit smaller than our first one, but she particularly likes the icemaker.
I would recommend this to a friendMother's Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my mother. She loves the adjustable shelves, the interior bright light and for the reasons she wanted a different refrigerator-she wanted a bottom freezer and an icemaker. She is very happy!
I would recommend this to a friend- Pros mentioned:Capacity
Appliances set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, love the interchangeable features for storage and the exterior changeable color body kits available
I would recommend this to a friend Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, quiet, energy efficient, well lit, well organized, easy to use
I would recommend this to a friend- Pros mentioned:Design
Little big fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a very nice fridge.Lots of shelf space for a counter depth fridge. It looks very sleek .Happy with this purchase.Reason for the 4 stars is notting is perfect.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the frustration of dealing with a refrigerator that stopped cooling, Jordan. Let us help.
We have a troubleshooting guide if the refrigerator or freezer is not cooling. The guide includes several helpful tips, such as checking if your fridge is in Sabbath mode, leveling your refrigerator, setting the recommended temperature, and watching a video tutorial that guides you from start to finish.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
You may also check the user manual for other suggested actions when the refrigerator temperature is warm. Turn to page 64.
https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147466847) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Size
Samsung Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any problems with it. I liked that its very spacios. The ice dispenser works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator went in perfectly and has lived up to all expectations. Too, the team that installed it and took out the old refrigerator did an excellent job. Everything went well.
I would recommend this to a friend