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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
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$1,799.99
Save $900
The comparable value is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,210 reviews
  • Pros mentioned:
    Overall performance, Size

    Great item.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there’s a lot that goes into purchasing a large electronic like this but I love this fridge. It works well for me. Perfect size, water in the door and Ice cubes is clutch. I’m happy with the purchase and actually glad I didn’t go with the video door model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very roomy fridge with 2 fold up shelves to allow for tall items. It makes ice quickly. The drawer is perfect for yogurts, snacks, lunch meat. The only thing missing, for me, is a light at the water dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Frig is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig drawer is very handy for quick access items. Frig is very spacious. Ice dispenser works well. Inside design provides lots of storage options. Very happy with the frig.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    It Doea What It Should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is not just a good looking fridge, it is spacious and lit well. Organization is easy and losing food in there isnt an issue with this fridge. One key piece for me is filling my Stanley cup is actually easy with this fridge. If you have a large reusable cup, most cant fit it for filling it with ice and water. This has a large cup wpace for filling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for 2 months. So far a very good product. It connects to your phone, in my case I have a Samsung. Not sure it connects with other makers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator it looks good and works perfect and very quite

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Stays cold. Well lit. Good size. No issue

    I would recommend this to a friend

  • Big Refigerator w great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A non-planned purchase can be stressful. We had a great experience with BestBuy Associate showing us the models that would meet our requested features. After looking at the refrigerators, availability was checked. Four days later we had our new refrigerator installed and yhe old one hauled away. The fold up shelf in the main refrigeration area makes it easy for taller bottle storage. The fkex drawer is setup to for deli with meats cheese butter yogurt and canned drinks an easy pull drawer fir the kids to open. The freezer area is huge and nicely divided to keep meat and other items separate and easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this new fridge. Having the middle drawer for extra space is just Great. We easily can fit a 24 pack of water with no problem. There is a lot of space for groceries and the freeze is spacious as well. It also fit perfect in our smaller size kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Tons of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much space and it doesn't show fingerprints. The cons are there is not enough space for tall containers, ice maker is loud, and opening and closing the freezer is loud. Overall, I am pleased with this purchase.

    I would recommend this to a friend

  • Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and everything is placed very conviently. Shelves & storage areas are easy to arrange and customize, as you like. The actual temperature that it keeps the food is perfect. It is quiet other than when it is making ice. Cats friek out! When I open it up, it makes me smile. I love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Perfect refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. Enough space and work excellent

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Highly recommend!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! I love all the extra spaces for specific size items. ( condiments, etc.) It is easy to keep items organized. And the smaller drawer is perfect for drinks!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Excellent so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. It’s a roomy refrigerator. Plenty of space for us. I like the lighting. Since it’s flat in the top you don’t hit it with tall containers. Plus it is bright inside. It’s very quiet. We’ll just have to see how well it ages. We are glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is good. I am a little worried about the ice maker / water dispenser based on other people’s reviews. Only time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge works very welll fits perfect in the kitche real easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much very spacious beautiful easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is working well and spacious and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best fridge at the best place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best fridge I ever bought.. and plus getting it in Best Buy the best combination ever

    I would recommend this to a friend
  • Pros mentioned:
    Size

    New Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, inside is bright and spacious and for the price was perfect.

    I would recommend this to a friend
Page 17, Showing 321-340 of 2,210 reviews
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