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Customer Ratings & Reviews

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$1,799.99
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Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,210 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, lets just say that a $2000 fridge just has to work. It should also be large and functional while also fitting in the same spot as the old fridge. It should have cool features like app connectivity and push notifications that alarm you if the door was left open. Water and ice should be filled into cups, and food should be cold or frozen, not both. Lights should work, it should smell nice, and look nice. Warranty on workmanship and components should be something extensive like 5+ years. Well, this meets all those points and more! Install is safe and easy with easily accessible parts that allow it to move or have the doors come off, and reinstalled later. We installed this with an island 3 feet away from the counter. Needless to say, it was a tight fit. The drawers move smoothly and the freezer compartments are spacious. The flexzone is great for putting fruit and snacks that the kids can reach.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mrs. Espinal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great.the I like the different compartment to keep everything separated and fresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage on the doors is limited in size and quantity. The flexibility to move shelves around is limited, but once I removed the half-slider shelf and opened up more space for tall items, it's worked out quite well. The manual is written/illustrated very poorly wrt this shelf. Otherwise, my only complaint is it produces the wimpiest ice cubes ever. They are small and seem to be mostly air as a glass full quickly becomes a half glass full when the liquid is added.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, gkras. Samsung is always looking for ways to improve our products and reviews like yours are vital in that process. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I am very happy to have bought this refrigerator one hundred percent recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Very nice at work well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    An excellent value refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and easy to maintain, you can even Bluetooth connect it to your phone to adjust temperatures and be given notice that the doors are open. Also the fingerprint resistant stainless steel cuts down on a lot of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kitchen Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my expectations with the size and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues in the beginning concerning the freezer not getting cold in temperature to completely freeze our food. Reading the book for this refrigerator the Peak Demand Mode was on. We have a smart meter supplied buy Electric Company. The electric company was controlling the temp in my freezer which stayed at +8 degrees. I disengaged this option and set the freezer temperature to -2. Samsung told me -2 degrees is the proper setting. See page 45 and 55 of the manual to turn off the PEAK DEMAND MODE. Never had a problem since. The ice maker is somewhat noisy but not as noisy as our old refrigerator. Great Purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting when you open the refrigerator. Overall very satisfied. Like said in other reviews.. the ice machine taking up a large portion of the door is not my favorite. You need the app to change the temperature not a fan. Not practical. Not sure if it's truly the temperature it says. 36 degrees vs the 40 that it reads on a small thermometer that we have inside. And finally the cubed ice.comes out a little messy i have to double check to confirm it's not on crushed, and it isn't. Overall it's functional and i love the drawer for the kid's snacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I expected. I really fell in love with this refrigerator and seeing it at the store didnt do much justice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of features that I like about this refrigerator - many drawers, storage capacity, split temperature control, fingerprint resistant stainless steel, etc. It also is a beautiful match to the rest of my stainless steel appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not perfect but still love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for six months and this refrigerator works great. But if I imagined my perfect fridge the ice maker would be raise just a tiny bit so I could fit slim cans underneath it and the ice maker wouldn't be so loud anddddddd the water dispenser would be faster and also not placed so far forward. I can't tell you how many times I have put a glass or water bottle on the dispenser just for the water to fall all over my hand completely missing it's intended target. But I love the drawers and the door space in the fridge. I also love that it alerts you when the door is left open. That's has saved me more times than one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Every thing I ever wanted in a refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a similar product from Best Buy over 7 years ago and wanted the same configuration. Very quiet and everything works perfectly. Delivery people did an excellent job in taking out the old refrigerator and bringing in the new. I only need one refrigerator with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very good very cool lot of space keep the food fresh

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent, right temperature, very spacious, beautifully designed, is doing its job with lots of efficiency, and no complains so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lopez Family Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working very nice. We really like the water station to refill bottles. Fill's up really fast. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Miss my old refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is well utilized. Cons: the ice maker is small, but I wouldn’t knock the rating down for just that. However, the ice perpetually flies all over the place and the water is slow. I really miss having a light at the water and ice dispenser. Its location makes it difficult to tell when your cup is getting full and we end up with water and ice on the floor frequently. The biggest concern: the seals on the refrigerator and drawers are not tight, they don’t grip at all. I am ready to replace it and haven’t had it a year yet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand your point and are saddened that you had to experience this with your fridge. Allow us to assist you.

      Kindly visit and perform the troubleshooting steps from the link below to help maximize the water dispenser's efficiency. A hyperlink is included for further help.

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly

      Samsung ice makers stop automatically when full, using an optical sensor or mechanical arm to detect the ice level. Kindly refer to the troubleshooting guide below to help rectify the ice maker's efficiency.

      Samsung ice maker makes too much ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/

      We recommend contacting our Samsung customer Support via the links below to speak with a live representative to assist you with the door seal better:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148740270, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the spaces that this fridge has. We have great experience with Danny. He is very professional and knowledgeable. He has made our buying experience a very pleasant one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, operates quitely except for the Ice Dispenser which is VERY loud. Refrigerator works as it should. But, Slow to cool down but this may be due to energy saving settings. Water filter is not very good. There should be a better filter and a better way to replace the filter than to manually shut off the water supply outside of the Unit. Many people report that the replacement filters leak, I will see. Overall: Satisfied 4 out of 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. Just wish it had a light on the ice& water dispenser

    I would recommend this to a friend