Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2210 reviews
(2,210 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SizeCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Large, spacious & beautiful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great Unit. It is very large, be sure to measure your door as well as your space. The ice dispenser throws out small chips in addition to the cubes, often missing the glass.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Size
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the Samsung refrigerator. Plenty of room in freezer and refrigerator. We love how the drawers are divided; very convenient. We would purchase it again.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good new fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage, good ice cube maker, WiFi control. Overall great upgrade for the price
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Works great for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful finish and holds a lot of groceries. Water and ice maker work wonderfully. I like that the temperature controls are inside the refrigerator and not on the ice/water dispenser on the outside.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Love Most of this refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator EXCEPT that the ice will get stuck and slowly melt down the front, leaving puddles on top of each door. other than that, i absolutely LOVE the middle draw that can change temp from refrigerator to freezer depending on your needs. Samsung needs to redesign the door water/ice dispenser area.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fit very nice and plenty room to store my food
I would recommend this to a friend Rated 5 out of 5 stars
Best Refrigerator ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are soo happy with the refrigerator It's everything we ever wanted And got extra year warranty for free
I would recommend this to a friendRated 4 out of 5 stars
Love my Samsung kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It’s beautiful and roomy, love the middle drawer , which it has a couple more options to move shelves but I can work around it - water is great , ice is a little slower coming out - the smart feature works good getting door alerts is nice when grandkids are around lol The one thing I do not like is that if I’m filling water and someone (or me) opens the other side door to grab something the ice and water feature stops lol
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Dispenser light
Rated 2 out of 5 stars
What the...?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually a fine refrigerator, deserving of a 5-star rating. Great quality and storage. However, Samsung for some unknown reason decided to omit the connection of the ice / water dispenser light, so I mark it down. If it was dark in the room, it was necessary to turn on the kitchen's light, use my iPhone flashlight, or fill it by ear listening for the sound of a full glass. We contacted Geek Squad. They took a look at it, checked the connections and settings. The technician contacted Samsung support. Support told him at first that it had a dispenser light, but paused, put him on hold to check with his manager regarding a solution. Support guy came back and said this model no longer includes a dispenser light. The light is actually there in the dispenser assembly, but is not being connected. This is a small thing, but it's a big thing when Samsung decides to leave off a basic feature for this level of fridge, which was listed in the model's online specifications. So, we returned this fridge and exchanged it for another maker's model, which has a dispenser light, plus similar, as well as some additional features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Baral.
We're pleased that your refrigerator got replaced. We appreciate you sharing your overall experience with the unit.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145018626), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Capacity
Rated 5 out of 5 stars
My BEST. Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the purchase I have ever made. The French doors feel im pending the doors to a palace. The amount of room and storage boggles my mind. No more moving items out or side ways to get that item in the back. It’s easier to keep immaculate , there is so much more room to maneuver everything. My dairy has its own area. My middle drawer is excellent for keeping cold cuts, cheese and dips like humus. The freezer is easy to reach and organize.
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
The best refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a a wonderful refrigerator! My wife and I love how much capacity it has. We also love the middle drawer!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator works nice works are respectful when answering questions.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Fridge spacious
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious is beautiful make ice and filters water
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
UPDATES CAN BE GREAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sad to have to say goodbye to my 31 year old refrigerator. When it comes to appliances, I am a creature of habit. However, after having the new Samsung with Freezer drawers I am so happy. The organization is great for me! I love to cook so a refrigerator is a highly valued item in my kitchen. My only complaint is the crushed ice feature spits ice all over. The whole ice works fine. One thing that would have made the exterior water dispenser better is a light. I had that on my old refrigerator and it was quite handy. Otherwise, so far so good!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Looks good and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once it was fully installed it has been working great. It is fingerprint resistant as indicated. I love the way the shelves and draws can be changed around to fit large or small item. Great buy for the money.....
I would recommend this to a friend Rated 5 out of 5 stars
I recommend this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for a few months now, and I’m genuinely impressed with its performance. It keeps everything at the perfect temperature
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Refrigerator, we really like it. it works perfectly and is beautiful as well. we really like it
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
This is a big fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a large kitchen so this beast fits right in! We love the 'zones' and can set-up items that we use the most in the flex zone drawer for ease of use. The freezer section is a big upgrade for us and we both like it at the bottom of the fridge. Very easy to control the fridge with the Samsung app. I can add items to the freezer and the app keeps track of how long they have been in there. Before I open the door, I know what I am going for instead of looking to see what is in there. The stainless is nice but be careful as it dents very easily along with all the fingerprints that show up driving my wife crazy!
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space this refrigerator has and the FlexZone drawer is an absolute plus.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Overall performance
Rated 5 out of 5 stars
Samsung refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator. Well laid out. French doors are awesome and useful. The center drawer is a must. Giant freezer. Best buy staff from sales through delivery were excellent.
I would recommend this to a friend



























