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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
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$1,799.99
Save $900
The comparable value is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,210 reviews
  • Pros mentioned:
    Capacity

    Very very spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious is what I was really looking for , fits a lot of stuff on top and bottom easy to clean , the middle drawer love it my kids easily get there snacks out

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Bruce J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung refrigerator!!!! Works great, looks nice. Great capacity

    I would recommend this to a friend

  • Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day it was installed, it has been efficient, easy to store and locate items. I would recommend it to anyone. I love the space it has and ease of using.

    I would recommend this to a friend

  • Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very spacious. And easy to move selfs around

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet. So clean and purdy! lol It's big and very roomy. I love not having to open the main refrigerator doors to get to the deli drawer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Nice fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large refrigerator with generally useful space design. There is pretty limited space for tall bottles. Nice lighting and convenient access to all of the space. Nice finish and does not show fingerprints easily. The external water does drip occasionally. The top doors are very thick and may be difficult to clear a close fitting wall or cabinet without being pulled out pretty far. Overall, a nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great fridge except for the ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great and provides lots of options for storage. We bought this to replace a GE side by side that came with our new house. Love the drawer set up. Great overall capacity. Very quiet operation. I read some reviews about leaking ice makers, but have had zero issues. The drawback is a low capacity ice maker, compared to the GE that was replaced. It feels like it is about half the amount of cubes. Side note, the Best Buy delivery team does a great job. We had originally bought this through Costco. It was supposed to be back ordered for about three weeks. After 3 weeks of receiving no communications from Costco, I called them. They said the product had not yet been manufactured and it would be about another 5-weeks. I cancelled and ordered from BBY. They delivered it in four days, even though it was listed as back ordered. We just bought a Samsung washer and dryer from BBY too. Another great experience. We should have stuck with them to begin with on the fridge. Real rating would be 4.5 stars.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend

  • FRIDGE 911!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator which replaced the 7 year old LG. We were in need of one that day so we wouldn't lose all our food. However, the top shelf doesnt seem to stay in place. Also, I wish the salesperson would have told us about the counter depth one, so ours wouldn't stick out so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator. The ice maker could use some work but over all a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    TerryB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new refrigerator. It looks good and works just great with nice features. I would give it a 5 star but the delivery was a hassle. No fault of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and sleek look. So roomy and organized.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung icebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung and Best Buy delivered and set up it’s was a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Best refrigerator I own hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator. Very quiet and has tons of room to fit all our food that needs to be refrigerated. Love all the features and designs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Loving my new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love storage and easy of finding things The flex drawer is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Good, but a little louder than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Nice bright lights, easy to use controls, and the middle drawer is very convenient. We have had it for just under a month and all has been good thus far. The only reason I can't give it 5 stars is because you can hear it vibrating when the house is quiet. If I put my hand on its side and apply a little bit of pressure, it becomes incredibly quiet, but when it take it away, it make a low hum. I assume that is just vibration.

    I would recommend this to a friend

  • Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Refrigerator was delivered quickly and very easy to get up and running. After it was plugged in, the temperature was reached within a few hours.

    I would recommend this to a friend

  • Slow dispenser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge except for one thing…the ice dispenser is so slow!!! If the ice would dispense faster I would love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    JnS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is so roomy and we love the flex drawer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase a new fridge when our old one went out. We didn’t realize how much room we needed with a house full of boys. The flex door is perfect for our kids to grab snacks without having to make sure they aren’t climbing the shelves on the top. Only downside was trying to get the freezer to power freeze when it was delivered. It wasn’t much of an issue since we had a separate freezer. The instruction manual was little help to guide us. We just started punching buttons and got it to work somehow.

    I would recommend this to a friend

  • Nice French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but there is almost zero space on the inside of the left side door because of the outside ice and water maker. However, the rest of the fridge has plenty of room so it’s not a huge issue.

    I would recommend this to a friend
Page 24, Showing 461-480 of 2,210 reviews
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