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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
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$1,799.99
Save $900
The comparable value is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,210 reviews
  • Pros mentioned:
    Drawer functionality, Overall performance

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love the refrigerator. The middle drawer is extremely useful. The extra 2 cubic feet of storage is amazing.

    I would recommend this to a friend

  • Space for everything

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawer is super convenient as well as the adjustable shelf configuration options. Things don't seem to get buried as easily as in past fridges, even though this is much larger than anything else we've had. The only thing I would improve is the left door, it requires an extra push to close (if the right door isn't open). This isn't an issue for me but teens aren't as diligent at making sure anything is properly closed... good thing there is an alarm for doors left open.

    I would recommend this to a friend

  • Samsung 28 cubic feet refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Don’t know how I lived without the refrigerator drawer. So convenient for drinks, snack, cheeses, butter, etc. refrigerator section above has more than adequate room for everything. Freezer also big. Definitely recommend.

    I would recommend this to a friend

  • My new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refrigerator from here, process was so easy and Best Buy representative was so helpful and patient with me. We have been wanting this refrigerator for a while, we LOVE it, so much space to put all kinds of items!

    I would recommend this to a friend

  • Samsung Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room inside and very functional. It was cold within 30 minutes, although it was recommended to wait 24-48 hours for maximum coldness. We have enjoyed having much more room for our groceries.

    I would recommend this to a friend

  • Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Lots of space. Fridge did have a dent in the side that we discovered after so make sure you inspect fridge upon delivery.

    I would recommend this to a friend

  • Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice, better than expected! Installers did an excellent job - and made sure I was familiar with how to manage the refrigerator and especially the water & ice. The water filter gives excellent tasting water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room and looks good. Lots of extras

    I would recommend this to a friend

  • So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of online reviews on BestBuy, Amazon, Home Depot and other review sites. My unit is quiet and doesn’t make all the extra noises that others have complained about. The shelving is a bit limited. We passed on the model that was priced $600 more with the extra “convenience door”. The delivery team was very professional and handles the refrigerator with care! No dents or scratches. Watched them unbox and moved with dolly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Samsung French door

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its good but from inside there is not much space. Its just looks beautiful but interms of space its not that spacious.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product,works excellent,easy to install,the smart app is a nice plus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Great Frig. Just what we wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom freezer holds much more than side by side. Middle drawer convenient for small items and not having to open larger doors.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that the design of this refrigerator is meeting your needs and exceeding your expectations. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Wifi Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator and it's wifi integration. So far so good. Surprised by the amount of storage space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Excellent refrigerator...roomy, cold, perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is quite roomy with variety of temperature control. The FlexZone drawer is great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator we love it. Good buy for the family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Fridge is Supreme

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, no problems and many storage options. Keeps beer icy cold

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality

    Happy with frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lighting is great inside adjustable shelves very pleased

    I would recommend this to a friend

  • Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we wanted and we are very happy with the delivery team along with the sales rep who assisted us in our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great and has a lot of space inside and the extra drawer is a nice feature. It was a disappointment to have it delivered and left with some sticky residue all over the front and the handles were not installed. We had to wait a week of opening the fridge from the top and then install the handles ourselves. Not what we are used to from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung Flexzone Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with nice features. The drawer offers flexible storage options

    I would recommend this to a friend
Page 26, Showing 501-520 of 2,210 reviews
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