Customer Ratings & Reviews

Awesome refrigerator! A lot of people must have liked it because it's the original one we purchased and somehow it got sold to another customer. I love the size and capacity of this fridge.

Our refrigerator was on the brink of dying...I went to the Best Buy website and was able to purchase this Samsung 28 cu ft refrigerator sight unseen. It was on sale at a great price - when it arrived it was so much better than I thought I was purchasing- very happy customer.

I love it, it's very spacious, very comfortable it is so pretty

The refrigerator is a great value for the money. The only negative thing about the refrigerator I would have to say is that the doors don't slam shut like other double door refrigerators, You have to push them close.We caught the refrigerator on sale and got a great deal, And it hasn't given us any issues yet in for the size holds a lot of food. A lot!!!

We do not like the bottom freezer at all and have less space in it than the LG side by side that we had. I also do not like the space for the condiments on the inside doors. It's less space than we had in our side by side. The big thing is the icemaker is still an issue for the Samsung refrigerators. $2600 refrigerator and they still can't seem to figure out how to make the ice dispenser work properly. Apparently, Samsung has a class action lawsuit over their icemakers. This is a new model delivered to us August 28, 2020. The icemaker works very poorly. On the cubed ice, it spits and shreds ice, struggles to dispense. The ice pieces have a weird frost on them. The ice seems to partially thaw and refreeze because they get clumped together and jam up. The small crushed shredding of ice gets stuck in the dispenser and then leaks down into the tray. It's a mess. I do not recommend this refrigerator.

Excellent purchase for me. The price of the product was perfect and affordable. The product looks great in my kitchen.

Been using it for an year now.. first off, looks pretty neat and modern.. does the job excellently well.. absolutely no issues with cooling in summer or winter.. easy to clean and keep it organized.. neatly designed interior for better utilization of space.. love the drawer door , the flex zone must be the fav feature..

It looks great and has plenty of space. My one complaint is the water that comes out the of the water dispenser isn’t very cold, which forces you to use ice. Since I don’t like using ice much, I find this annoying. Other than that, an excellent refrigerator.

Thrilled with this purchase. Have needed space and this refrigerator has it! Beautifully designed stainless steel compliments other appliances. You will have satisfaction using this addition to your everyday cooking needs.

It took a lot to actually get the refrigerator here and installed but the appliance itself I love. I especially love the flex drawer. I keep deli meat & cheeses and items I access the most. I don’t have to open the entire refrigerator. And I can keep that drawer colder than the frig. So far A+

We recently bought a house & moved Cross Country but we unexpectedly realized the fridge that came with the house was not staying cold enough. The sellers apparently forgot to mention the house has a large bat colony, the garbage disposal wasn’t punched out, the dish washer didn’t work, the fridge doesn’t hold a SAFE temp and a few... We immediately ran to Best Buy and ended up doing very little research. The fridge we picked out in Black Stainless was out of stock so one of their workers suggested this Samsung 4 Door Flex Drawer With Ice & Water because it could be delivered quickly. It was in stock but we are definitely NOT happy with it. Where to start? 1. It was delivered with the flex zone & the freezer bars badly scratched and 2 small dents. (SEE PHOTOS) 2. Getting ice is DEFINITELY an issue. First it Does Not make enough. It comes out very VERY slowly & spews small pieces all over. 3. The black Stainless is NOT finger print free. 4. The top & middle shelves do NOT go all the way back so items like a bottle of water or jelly jar, etc, can fall through to the next shelf.. 5. The side shelves are horrible, especially if you pack a lot into your fridge this can definitely be an issue. The shelf flips up for taller items but the space is small. I was expecting to get 5-10 years for this price but after looking over reviews I’m not hopeful.

Great deal! The kids love the drink holder and so do I. I love its adjustability to perfectly fit any number I drinks I put in there. The water comes out fairly quickly. Fills a glass much faster than my older Samsung fridge. Overall I would 100% recommend this product

In a few words I can honestly say this is the perfect refrigerator ever. It is very spacious. It has so much room we don’t know what to do with the leftover extra space. It enables you to organize all your foods and drinks very well. Overall we love it.

Love my new Samsung refrigerator. It’s the perfect size and it has different compartments for all kinds of food and drinks.

Love this refrigerator! The way they've arranged the storage is amazing. I totally recommend anyone who's looking for refrigerator.

Very nice refrigerator! Love the freezer in the bottom love the middle drawer and the produce drawer works beautifully

This fridge is awesome its great quality and has tons of room the only thing I would say is I wish theyre was one more shelve on the upper right of fridge but I might look into buying one otherwise its perfect.

Great value, awesome touch in my kitchen, looks and works great.

This fridge looks great in our kitchen with the rest of the matching appliances. I love the middle drawer for drinks. The shelves inside and on the door are a bit odd in shape (fitting around the ice maker) but so far it's working well.

I love my new refrigerator. It’s perfect and just what we needed. The delivery guys were very professional and polite and they set it up perfectly.