Customer Ratings & Reviews
- Model:
- RF28R7201SR
- SKU:
- 6323216
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price with all the basic features
I would recommend this to a friend - Pros mentioned:Overall performance
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product.. haven't had any issues so far!
I would recommend this to a friend - Pros mentioned:Capacity
Wonderful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the best feature is the Flex Drawer! It helps keep smaller things like cheeses & lunch meat organized & out of the way of other things in the main part of the refrigerator. The freezer holds far more than I thought it would and it's easier than our old side-by-side where everything was piled on top of each other and falling out when you opened the door.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. In Mets my requirement and expectation. Would refer to other potential buyers
I would recommend this to a friend refrigidare the best in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.real nice alot of space with alot of storage to fit
I would recommend this to a friend- Pros mentioned:Capacity, Design
great fidge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice, and very espacious fridge, easy to clean and very clasic
I would recommend this to a friend - Pros mentioned:Drawer functionality
Great refrigerator!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Plenty of space in both refrigerator top and in the freezer. The middle draw is very handy for items I use regularly, like butter, eggs, yogurt and cheeses. Also, deli meats and bacon. The freezer has a sliding drawer in it also which helps with organizing items.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Size
Huge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator so far. Really big, love the 4th drawer
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was Great. Frige is Great. Life is Better now !
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Not sure yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I am doing a review yet. The last Samsung we had the freezer and ice maker quit just after the warranty expired. That was 2 years ago. So we will see on this one. We do like the capacity and look of this one.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We are excited to be your choice for your newest addition to your kitchen. If you ever need any assistance, If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143211992. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Cons mentioned:Ice maker performance
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not completely satisfied with my selection. The ice dispenser is slow dispensing the ice especially the crushed ice which I love. We don’t even use the crushed ice. And I did not realize I was not getting the dual ice maker which I really wanted. I do like all the storage in the fridge however. I had been told I could still exchange it however none of the stores in my area have the black stainless dual ice maker in the size and style I have. I had the black LG BUT IT WAS NOT STAINLESS all the way thru and the black film started peeling badly yet I loved the dual ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy using your fridge, Barb! Let's make your ice maker become more sufficient!
To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
I have shared our youtube videos about the proper cleaning of the Samsung fridge. Please see the details below.
How to clean your Samsung refrigerator:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
How to properly deep clean the inside of your Samsung refrigerator:
https://www.youtube.com/watch?v=Zd0-HIDDrM0
How to deep clean your Samsung refrigerator:
https://www.youtube.com/watch?v=vWp2bnE3uhQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145347037, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity, Overall performance
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator for the price! Roomy and packed with features.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge, would buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! We love it. The only problem is the ice dispense slowly. However, the ice that is dispensed on crushed or cubed is perfect.
I would recommend this to a friend - Pros mentioned:Capacity
We love our new refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsong 28cu. ft 4-Door French Door refrigerator was the right refrigerator for us. We look through several styles and pick this one. It just happened to be on sale. It seems there is never enough fridge space, and this model maximizes convenience and space. We've only had it a few weeks now, but we love it.
I would recommend this to a friend - Pros mentioned:Overall performance
mr chabaline
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got some damage at delivery, but the product is great
I would recommend this to a friend Nice refrigerator with lots of storage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great overall. I marked it down slightly because the water/ice dispense area in the front of the unit is more narrow than it seemed making it slightly difficult to sit a larger cup down. The refrigerator has a lot of internal storage space but some of it is oddly shaped making storing things inretesting.
I would recommend this to a friendGreat fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for our needs. Shelves adjust to give more tall space when needed, and though we’re using the flex space for produce, it’s nice to have the option of more freezer space. Lots of space inside, icemaker works well, SmartThings app connection is a plus since I use SmartThings elsewhere.
I would recommend this to a friend- Pros mentioned:Capacity
Like the new fridge...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works quite well... has lots of storage space in refrigerator, FlexZone, and freezer drawers. Best Buy's delivery and installation people were prompt and did a great job setting up the new fridge for us.
I would recommend this to a friend - Pros mentioned:Overall performance
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! I still have a lot to learn about it but so far, it's great.
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Amazing fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much space to place all items. Convenient draw to storage drinks.
I would recommend this to a friend