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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
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$1,799.99
Save $900
The comparable value is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,210 reviews
  • Pros mentioned:
    Size

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the refrigerator. Very Spacious. I recommend

    I would recommend this to a friend

  • Recommend to buy this refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is okay, but not excellent as because within a year of usage i got dripping in ice machine as first water come out and then you get ice when pressing ice button. Very hard to clean the inside glass racks as removal is hard. But overall this is good product with expensive water filter replacement.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure your fridge always functions at its best, MPanchal. Let's help you. 

      We recommend following the resources below to rectify your concern with your ice dispenser and how to clean its glass rack. Please browse over the hyperlink and watch the instructional video for tips.

      Some water comes out when I try to dispense ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01109814/#some-water-comes-out-when-i-try-to-dispense-ice

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147101205, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be better, storage capacity is outstanding,

    I would recommend this to a friend

  • Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend

  • Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of storage for food and drinks. I wasn’t installed the water feature, so we don't have ice or tap water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung 28 cu. ft. 4-Door French Door Refrigerator installed on 6.3.2022, and so far, it has exceeded my expectations. It has performed perfectly. Hopefully I can say the same thing this time next year!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! It is perfect for our family! It has lots of room. I love the drawer that can be a fridge or freezer compartment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service even know computers were down. Product was better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Top of the line/ awesome price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my refrigerator it is very nice looking and has more features that I could ever imagine. Up and running within an hour along with my stove delivery

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had a great buying and delivery experience with this appliance. The refrigerator came on time an in perfect shape. The refrigerator is working great and the price was right.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you've found the perfect refrigerator for you. Thank you for choosing Samsung. ^Lo Samsung

  • Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I ever purchased. The delivery was great too. They notified us that the first one was damaged offered to get money off or take it back to get a brand new one sent out agagin.

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice. Ice machine crushes ice even on whole cube mode. Also squirts a bit of water out before dispensing ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase …………………………………..,…,,,..,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    So far So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 3 weeks we have had no issues. It makes a lot of ice which is a plus. Enjoy the versatility of the "deli" drawer and bottom freezer drawer is plenty of space for us (family of 6).

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    like %100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size large refrigerator with middle drawer for fresh produce/cheese. Freezer size is ok. Ice-water dispenser in door makes crushed or cubed.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Second purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one not because the first one died, i moved and left it at the last house. The center drawer is great for beverages.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    A Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the space we need behind the french doors and the separate drawer for additional refrigerated items. The bottom drawer freezer is deep and can hold plenty of frozen food.

    I would recommend this to a friend

  • Huge fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge so far. Ice maker and water dispenser work well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experince we are purchased again thnks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My 4-door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this 4-door on Tuesday. So far it is working well. I takes a while for the ice maker system to kick in per the manual. However, it is now doing great.

    I would recommend this to a friend
Page 37, Showing 721-740 of 2,210 reviews
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