Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2210 reviews
(2,210 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving the new fridge! The only thing I wish it had was a light where you get water.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouls recommend this fridge. It is spacious and easy to use. The family loves it.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love flex and easy to use it , great refrigerator, spacious freezer
I would recommend this to a friendRated 5 out of 5 stars
Samsung missing freezer bin
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, only draw back is the freezer door bin that's on the inside of the door is not included and can't seem to find it to order. This bin/shelf adds enough space that it should be included.
I would recommend this to a friendRated 5 out of 5 stars
Love this samsung 4 door smart fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this fridge and the ice maker is amazing….the space inside is nice and large with even a shelf space for setting an armful while loading and unloading my refrigerated stuff…..highly recommended
I would recommend this to a friend- Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Perfect fridge and hassle-free installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with this refrigerator. It has plenty of room, the layout is very practical, and the FlexZone drawer is extremely useful. The build quality feels high-end, it operates quietly, and it maintains the temperature very well. The service from Best Buy was excellent too. Delivery and installation were quick and hassle-free — the team set everything up in just a few minutes and made the whole experience very easy. Because of this positive experience, I even decided to purchase my washer and dryer from Best Buy as well. Great appliance and fantastic service.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Size
Rated 5 out of 5 stars
No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can honestly say it wasn't my first choice but I'm so happy how things worked out. Very spacious! Questioned the middle drawer at first but I love it as my bread and deli drawer.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with the purchase. By far the best deal at Best Buy and the service was top notch as always.
I would recommend this to a friendRated 4 out of 5 stars
It’s okay….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not 5 stars bc we’d only had it maybe a month, & Samsung had to come out to my home twice to service it! It is still leaking but once fixed, I’ll be happy.
I would recommend this to a friendRated 4 out of 5 stars
Water Dispenser light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is overall great, but disappointed that the listing says it has a water dispenser light, but my fridge does not have one. How would I go about getting on or should mine have come with it.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, same style as the one we replaced. This one has a very simple ice maker, like how the handles tilt up when you pull on them. Install company was great, we had 4 items and everything went well.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was purchased for its slate color primarily, but is performing well. My one concern is that the drip trough under the water dispenser was not designed well. It tilts outward. If water drips, it will run down the front of the refrigerator. This happened several times after it was first installed, but has stopped now.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
I love my new refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! I can open the doors and see everything that’s in there. The lights inside I like stage lights! Everything can be so organized. And I love the Tuscan color.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can give much of a review on the product because I've only had it a couple of days but so far works fine wo
I would recommend this to a friendBrand response from Samsung
Posted .Hi JohnC,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious and I love it..
I would recommend this to a friend Rated 5 out of 5 stars
Sam Sung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this refrigerator . Pretty color , use good
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
It’s the best for us!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just love this fridge! It has taken a bit to get used to the different size and how to find room for leftovers. But I did buy a bunch of baskets to keep it organized and I love how it’s looking! I also love how the shelf can slide back to make room for taller/larger items (like my wine)! I’m so glad I went with the one with the middle drawer, it’s so convenient to just slide open that one drawer instead of having to open the whole fridge when I’m making lunches! I do wish it had space for more ice, it doesn’t make much, which hasn’t been an issue yet, but will when we want to fill our ice chest.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this fridge for 3 days. It seems to be quite nice, very simple to operate. On a picky note, i do wish it hsd different size ice, but most refrigerators have this style nw days.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 1 out of 5 stars
refrig review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Flex drawer is just another refrigerator drawer. It really doesn't flex much in temperature. Had lunch meat go bad in it. I've had the refrigerator for 15 months and the ice maker has already gone out. You HAVE to turn the water off to the refrigerator in order to change out the water filter. And the refrigerator is extremely hard to move. So I have to turn it off at the road. Don't buy this!!!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best refrigerator ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator I ever have. This is enough big and is easy to order all food and drinks in. Even in my old freezer, everything looked like a disorder but in my new freezer, everything is in the correct place. Nice refrigerator!!!!
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend



























