Customer Ratings & Reviews
- Model:
- HW-S60T/ZA
- SKU:
- 6400705
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the exceptional sound quality and easy setup process of the 4.0-Channel Soundbar. Many users appreciate its sleek and compact design, which fits well in various living spaces. The soundbar's Bluetooth connectivity and compatibility with Samsung TVs are also well-received. While some users wish for stronger bass, the overall positive feedback suggests that this soundbar meets the expectations of many customers.
This summary was generated by AI based on customer reviews.
Samsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective when I received it. Samsung said it was an obsolete product that you sold it to me
No, I would not recommend this to a friendnot as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seemed like a good deal, advertised as open box with no missing accessories. got home.....no remote.
No, I would not recommend this to a friendSamsung S60t soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, after 4 geek squad visits to try to repair. I was extremely disappointed in the performance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Edoman:
Thank you for your review of the HW-S60T Samsung Soundbar. I am sorry to hear that you experienced multiple issues with your unit and have returned it. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Cannot rate this item. Don't know about item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot rate this item. Still waiting for all my merchandise to arrive and be setup.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bobby:
Thank you for purchasing the 2020 Samsung HW-S60T All-In-One Soundbar. Once your unit arrive and is set up, you will be able to enjoy room filling sound with one unit. Your soundbar is equipped with two built in woofers and tweeters built into the frame.
With Alexa built-in, you can control your soundbar and other compatible devices using voice commands.
Should you ever have any questions or concerns or need help with setup, settings or features, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
1 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection was difficult to establish...ending up returning it
No, I would not recommend this to a friendBrand response from Samsung
Posted .WoodrowMcCall:
Thank you for your review of this Samsung Soundbar System. I am sorry to hear that you experienced connection issues and have returned your unit. I understand your disappointment.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
- Pros mentioned:Sound qualityCons mentioned:Bass
Clean, crisp, and accurate sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Clean sound. Does not sound muffled, crisp sound. systems like Sony HTS-350 have more bass, but sound is muffled, not crisp. You might get bigger system with a subwoofer with same amount of money, but I doubt it’ll sound this clean. would recommend this bar.
I would recommend this to a friend - Pros mentioned:Easy setup
Excellent Soundbar....A plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is extremely crystal clear...very easy to set up...Very happy right now.
I would recommend this to a friendBrand response from Samsung
Posted .Mikey:
Thank you for purchasing the 2020 Samsung HW-S60T All-In-One Soundbar. With two built in woofers and tweeters built into the frame, you can enjoy room-filling sound with one unit. If you want further bass, you can add the SWA-W500 Subwoofer designed to complement the S-Series soundbars.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
It's great, pair it with rear speakers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar. The integrated subwoofer is nice for saving space. I've paired this with Samsungs 8500s rear speakers and I've had no issues other than the low volume from the rear speakers initially, however after a quick google search I discovered you can increase the volume from the speakers. I was tired of having to blast my previous soundbar 100% just to be able to hear voices properly but this bar solved that issue. The additional rear speakers increase the overall immersion. The pair is great for gaming as well, voices are clear sound effects are clear and the bass is pretty great for the price. I also have a 2020 Q90T so venturing into the settings and tinkering with the equalizer is an added plus if you know what you're doing.
I would recommend this to a friendHaving issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will give it more then 2 stars if somebody can help me with one major issue! It works great when using the tv or talking to Alexa however when streaming music off Amazon it goes silent for a quick second approximately every few minutes. This is extremely annoying and is definitely not user error because the streaming of music on my echo still work perfect with none of these interruptions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Havingissues,
Thank you for purchasing the 2020 Samsung 4.0ch HW-S60T All-In-One Soundbar and for your review. I am sorry to hear you are experiencing sound cut outs when you are streaming music.
To optimize your sound experience when streaming music, try the troubleshooting steps below:
1) Restart the Soundbar.
2) With the Soundbar ON, press and hold the “+” and “-“ buttons on the top of the Soundbar simultaneously for 6 seconds.
3) Use the SmartThings app to check that the HW-S60T has the latest firmware. Current firmware is v1017.5. The firmware can also be downloaded manually from the link below or can be found on your HW-S60T product page in Samsung's website:
https://www.samsung.com/us/support/owners/product/2020-lifestyle-soundbar-hw-s60t
If you need further assistance with this issue, please know we are here to help. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador