Customers highly value the 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator for its cleaning performance, quiet operation, and ease of use. The washer's capacity and size are also appreciated, especially for smaller households, and many feel it's a great deal for the price. However, some customers have expressed concerns regarding the cycle time and the quality of the lid.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 898 reviews
Rated 5 out of 5 stars
title
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the clothes go in and then they are cleaner than before they went in. amazing
I would recommend this to a friend
Rated 5 out of 5 stars
Samaung washer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service and installed quickly and it worked smooth.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Just what i was looking for
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice washer, can fit a lot of clothes . And its a reliable brand
I would recommend this to a friend
Rated 5 out of 5 stars
Great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied zero problems! Delivery was on time washer is great !!!!!!!! Thank you
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Just okay
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is good. Don’t get matching dryer. It sucks.
I would recommend this to a friend
Rated 5 out of 5 stars
samsung washer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
had a great experience w/ best buy!! Will be back !
-Earl Bernard
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Work as described
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should does a good job washing my clothes ive been happy with this purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Open box first option
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a open box, the best deal.
Some time little scratches, or easy tonfix issue's
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Easy to use
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, had it for 2 months now and has worked flawlessly
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great washer
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid! Quiet but washes our clothes perfectly. Lotta bang for a little buck
I would recommend this to a friend
Cons mentioned:
Lid quality
Rated 4 out of 5 stars
good product but plastic lid
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
no problems with it. Does what it needs to do, but plastic lid makes it look a bit cheap
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 3 out of 5 stars
Quiet Washer
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is super quiet almost as if its not washing at all. I was used to hearing the washer almost to a breaking point when it was washing and with this one I feel that it doesn't wash good. Don't love the idea that it locks the door once it starts to wash but if you pause the wash, it takes a few seconds to unlock itself.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there Samsung Customer. I would like to congratulate you on your new Samsung Washer and thank you for taking the time to post your review. I know that you have some concerns with the new washing technology and i would like to offer some help to make sure you are only getting the best results. See link below: https://www.samsung.com/us/support/answer/ANS00084866/ If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143403241. We welcome you to our Samsung family. ^Brad
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great washer!!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! I like the locking mechanism for the door and all the settings. Washes great
I would recommend this to a friend
Rated 3 out of 5 stars
Not so sure - no hot water
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an “upgrade” but not so sure... bought this for my son after the last machine went out 2 weeks after warranty expiration. He is just figuring things out so, missed that the machine does not have hot water, he usually cold water washes so, probably didnt notice, and probably just assumed it was hot when it says that was the cycle! Let me explain - i used his machine when mine went out. I wanted to do the linens and towels using hot water - no hot water only cold!!! We checked all the plumbing to the machine, everything ok there, had to purchase new hoses so they would “install” the machine so we dont know what the problem is! Samsung? What is the problem here!!!
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there Sonfower5b, I see you are having some water fill concerns with your new Samsung Washer and know how frustrating that can be. I want to provide you with a helpful guide to ensure the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01203005/ If your need any assistance, we can assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144006593. We thank you for trusting Samsung in your family's home. ^Brad
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great washer
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer for the price. Easy to operate. User friendly. I was tired of the front load washer musty smell.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Great washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great at washing and washing big loads like that it doesn’t make too much noice
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there Xtina3088, congratulations on your new Samsung Refrigerator and for leaving feedback for future customers. We are glad that you enjoy your machine and want to give a big warm welcome to our family. Thank you for choosing Samsung in your family's home. ^Brad
Rated 1 out of 5 stars
Buyer beware on Samsung
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only because I can't go lower. The delivery and set up from the geek squad for Best Buy was flawless and the tech showed me how he had ensured it was leveled properly. But from the get go the cycle was unbelievably slow to start, and then just drains and stops dead at the end without spinning. So had to put dripping clothes into the dryer which of course strained my dryer. Couldn't do heavy clothes or towels at all. Then the whole control panel lights went haywire. It was a nightmare trying to work with Customer care and Samsung that they they sent me to to get help and by that time I was so frustrated I just wanted an approval code so Best Buy would let me exchange. It has taken another two weeks of no one following up, their not being able to get a service company to my "territory" (I live 30 minutes from Metro Twin Cities) with still no resolution. They acknowledged they are only bothering to give me the runaround even as it is "under warranty".
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello, We are so sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience so far. We would like to inquire further about the concerns that you are having. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144084545) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Works well
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a different kind of washer than I'm used to but runs really quiet and works well
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Mary's Samsung
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to be a quality appliance. Cleans clothes well but could do without all the music
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Review
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good! Have to still figure out the locking system, but great size!
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there Cyeager, I want to say congratulations on your new Samsung Washer and thank you for taking the time to share your customer experience. We are happy to know that you are so pleased with your machine and want to welcome you to our family. Thank you for choosing Samsung in your home. ^Brad