Customers highly value the 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator for its cleaning performance, quiet operation, and ease of use. The washer's capacity and size are also appreciated, especially for smaller households, and many feel it's a great deal for the price. However, some customers have expressed concerns regarding the cycle time and the quality of the lid.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 898 reviews
Rated 5 out of 5 stars
What a deal!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer and for the price, it's worth it! It plays music when the cycle is done not the loud buzz sound. Quick wash cycle is perfect and cleans all my wash and spins cycle is great! Don't have to dry past 30 minutes.
I would recommend this to a friend
Rated 4 out of 5 stars
not stable.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It rocks and vibrates. Had to call for service within 1 week.
I would recommend this to a friend
Rated 4 out of 5 stars
New washing machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything seems to be okay with this washing machine. Wish it had a clear lid so I could see the wave action at work. Cleans the clothes just like my old washer. I am still getting used to the controls and buttons.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there naughtynan, I want to congratulate you on your new Samsung Washer and thank you for pausing your day to share you feedback. I am glad to see that you are enjoying your new machine. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad
Rated 4 out of 5 stars
Good buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice washer. We had a Whirlpool which did NOT clean clothes as it agitator failed to rotate! This new washer has easy to use controls and does a good job of getting clothes clean.
I would recommend this to a friend
Cons mentioned:
Lid quality
Rated 1 out of 5 stars
Poor Quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed with this product and the company. We used the washer for about 2 weeks and we noticed there is a split in the cheap plastic lid. We tried to schedule warranty service, but were denied by the company. We also just noticed one of the hinges is starting to crack. Very poor build quality, which is surprising given how must we have enjoyed our many other Samsung devices and appliances over the years.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello there,
I surely know how frustrating it is when the washer isn't up to our standards. Allow us to extend our assistance.
We would love to speak to you directly to provide support and see how we can best assist you.
Please feel free to get back to us via the following options:
Please provide us with this reference number (1146972891) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never been moor satisfied with my purchase. The main reason I bought it. It’s because people were selling used ones for the same price so I just hopped on a new one. You won’t regret it!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Im in love with a wasssssher
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ever see that tv show where the guy falls in love with a car or where that lady marries the effile tower well thats me with this washer
I would recommend this to a friend
Rated 4 out of 5 stars
Washer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works really great..just be prepared it plays a song when done.. a. Long song so you cant ignore it
I would recommend this to a friend
Rated 5 out of 5 stars
Simple but mighty
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well. Not complicated like the last one. Still a young washer, but we're looking forward to a simple life together.
I would recommend this to a friend
Rated 4 out of 5 stars
Works good large compartment
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Typical washer good for the money. Easy to install. We had it delivered for ease.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 4.0 cu.ft washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave Agitator and Soft-Close Lid
It’s very quiet and I love this washer.
I would recommend this to a friend
Rated 4 out of 5 stars
Quiet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a nice job. Very quiet, except for the long, weird song it sings when it finishes. Short people might need a step stool to use it.
I would recommend this to a friend
Rated 4 out of 5 stars
Lid Lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought I was buying a washing machine that did not have a lid lock since we have had so many problems with other machines that did have a lid lock. Sad that this one also has a lid lock.
I would recommend this to a friend
Rated 2 out of 5 stars
Waste of money!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this washer about year ago thinking it was a top notch samsung product. The overall quality of how this machine cleans my clothes is horrible. I've had to throw away socks and shirts that the washer didn't clean properly. You can't load your clothes while the water runs, etc.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello,
We understand the dismay about the cleaning performance of the washer. Let us help.
Here's a link to helpful tips if your washer needs to clean the clothes properly. It also includes resources for the washer's cycles and settings, a guide on choosing the suitable detergent, instructions for leveling the washer, and steps to take if the unit displays an error code or if clothes are stained or damaged.
Clothes are not clean after washing in the Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/
For clothes to always come out clean, we have provided another guide you may check for more information.
Get cleaner clothes with your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00084866/
Lastly, here is a link detailing the recommended load size for your washer.
The best laundry load size for your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
Please provide us with this reference number (1149738118) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great washing machine. I love the the little medley at the end of the wash.
I would recommend this to a friend
Rated 5 out of 5 stars
Great value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve only had this washer for about a month but so far we love it! Tons of space! It is a little difficult to reach the bottom if your short (I’m 5’6) but other than that, perfect!
I would recommend this to a friend
Rated 5 out of 5 stars
Great value for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for the price, but be sure to read and follow calibration and leveling instructions carefully! Took about an hour to fully level and calibrate the washer but the spin cycles are nice and smooth.
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love my washer it’s so cool it has so many features and cleans my clothes very clean
I would recommend this to a friend
Cons mentioned:
Cycle time
Rated 3 out of 5 stars
Not for short people
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not made for short people. Hard to get clothes out due to how deep it is. Also washing takes a long time and lid locks after you close it.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there Coach, I would like to congratulate you on your new Samsung Washer. I realize that you have some concerns with the washer door locking after you start the cycle and that is normal. You are able to unlock the machine if you press the start pause button once and then wait for the door to unlock. We are glad to be your newest addition to your laundry room and thank you for choosing Samsung. ^Brad
Cons mentioned:
Cycle time
Rated 1 out of 5 stars
Cloths still dirty & wastes energy
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It takes 1hr 20min to 1hr 45min to wash a load. Does not get cloths clean. Ive used every cycle with the highest water settings & still there is makeup/dirt on towels & sheets. My 22yr old whirlpool got everything clean in 45min. How is it saving energy or water if you have to run cloths thru several times to get them clean?? The spin cycle is ridiculously long. Wrinkles are permanently set in so you have to iron all cloths that are hung dry.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello Barlie,
Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product the Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid - White We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Cycles, settings, and features on your Samsung Washing machine https://www.samsung.com/us/support/answer/ANS00061937/
Clothes are not clean after washing in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/
How to reset your washing machine https://www.samsung.com/us/support/answer/ANS00087882/