Customer Ratings & Reviews
- Model:
- WA40A3005AW
- |
- SKU:
- 6447500
Customer reviews
Rating 4.4 out of 5 stars with 899 reviews
(899 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 4.0 Cu. Ft. High-Efficiency Top Load Washer for its excellent cleaning performance and quiet operation. Many appreciate its ease of use, ample capacity, and reasonable price, especially for smaller households. Some customers have noted concerns regarding long cycle times and the quality of the lid, with a few mentioning occasional balance issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
New washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be okay with this washing machine. Wish it had a clear lid so I could see the wave action at work. Cleans the clothes just like my old washer. I am still getting used to the controls and buttons.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there naughtynan, I want to congratulate you on your new Samsung Washer and thank you for pausing your day to share you feedback. I am glad to see that you are enjoying your new machine. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad
Rated 5 out of 5 stars
What a deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and for the price, it's worth it! It plays music when the cycle is done not the loud buzz sound. Quick wash cycle is perfect and cleans all my wash and spins cycle is great! Don't have to dry past 30 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase!!! Do the Job!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase!!! Glad I made my decision to purchasing this washer. It do make noise but I do not have a separate laundry room to place it in. It do what it need to be done.
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer. We had a Whirlpool which did NOT clean clothes as it agitator failed to rotate! This new washer has easy to use controls and does a good job of getting clothes clean.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been moor satisfied with my purchase. The main reason I bought it. It’s because people were selling used ones for the same price so I just hopped on a new one. You won’t regret it!
No, I would not recommend this to a friend- Cons mentioned:Lid quality
Rated 1 out of 5 stars
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product and the company. We used the washer for about 2 weeks and we noticed there is a split in the cheap plastic lid. We tried to schedule warranty service, but were denied by the company. We also just noticed one of the hinges is starting to crack. Very poor build quality, which is surprising given how must we have enjoyed our many other Samsung devices and appliances over the years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
I surely know how frustrating it is when the washer isn't up to our standards. Allow us to extend our assistance.
We would love to speak to you directly to provide support and see how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146972891) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Rated 4 out of 5 stars
not stable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It rocks and vibrates. Had to call for service within 1 week.
I would recommend this to a friendRated 5 out of 5 stars
Im in love with a wasssssher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever see that tv show where the guy falls in love with a car or where that lady marries the effile tower well thats me with this washer
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really great..just be prepared it plays a song when done.. a. Long song so you cant ignore it
I would recommend this to a friendRated 4 out of 5 stars
Lid Lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was buying a washing machine that did not have a lid lock since we have had so many problems with other machines that did have a lid lock. Sad that this one also has a lid lock.
I would recommend this to a friendRated 5 out of 5 stars
Simple but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Not complicated like the last one. Still a young washer, but we're looking forward to a simple life together.
I would recommend this to a friendRated 4 out of 5 stars
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a nice job. Very quiet, except for the long, weird song it sings when it finishes. Short people might need a step stool to use it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 4.0 cu.ft washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave Agitator and Soft-Close Lid It’s very quiet and I love this washer.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had this washer for about a month but so far we love it! Tons of space! It is a little difficult to reach the bottom if your short (I’m 5’6) but other than that, perfect!
I would recommend this to a friendRated 4 out of 5 stars
Works good large compartment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical washer good for the money. Easy to install. We had it delivered for ease.
I would recommend this to a friendRated 5 out of 5 stars
Great value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, but be sure to read and follow calibration and leveling instructions carefully! Took about an hour to fully level and calibrate the washer but the spin cycles are nice and smooth.
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 3 out of 5 stars
Not for short people
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made for short people. Hard to get clothes out due to how deep it is. Also washing takes a long time and lid locks after you close it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Coach, I would like to congratulate you on your new Samsung Washer. I realize that you have some concerns with the washer door locking after you start the cycle and that is normal. You are able to unlock the machine if you press the start pause button once and then wait for the door to unlock. We are glad to be your newest addition to your laundry room and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
So far so good!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. The only thing is it the temp and water lever is pre set and I can not figure out how to make my preference stay for the next load. You can set what you want but it always goes back to the presets.
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 1 out of 5 stars
Cloths still dirty & wastes energy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 1hr 20min to 1hr 45min to wash a load. Does not get cloths clean. Ive used every cycle with the highest water settings & still there is makeup/dirt on towels & sheets. My 22yr old whirlpool got everything clean in 45min. How is it saving energy or water if you have to run cloths thru several times to get them clean?? The spin cycle is ridiculously long. Wrinkles are permanently set in so you have to iron all cloths that are hung dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Barlie,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid - White
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number: 1144390186
Thank you for choosing Samsung.
^Ross
Rated 5 out of 5 stars
Best Washer and Dryer Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best set that I have ever purchased. It has way more options and settings than your basic washer. We have been using them a little over a month and very happy with our purchase.
I would recommend this to a friend



















