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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.4 out of 5 stars with 899 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 4.0 Cu. Ft. High-Efficiency Top Load Washer for its excellent cleaning performance and quiet operation. Many appreciate its ease of use, ample capacity, and reasonable price, especially for smaller households. Some customers have noted concerns regarding long cycle times and the quality of the lid, with a few mentioning occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 899 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uncertain about buying this washer but it turned out good. I love my new washer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they delivvered in working condition looks good and works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice heavy duty machine that’s built to last, very quiet spin cycle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    such a desappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe this machine has a choice of 4 temperature settings when it's only capable of getting up to 79 F when set to hot, and the manual says the temperature range for Hot is 105° - 125 °F!!! NOTE (from manual) The temperature range for Hot is 105° - 125 °F, for Warm 85° - 105 °F , for Cold 60° - 85 °F . (Wash water temperature must be a minimum of 60 °F / 16 °C for detergent activation and effective cleaning.) I had a 35 years old Kenmore and never had any problem so no, it's not a water supply connection problem nor a water heater setting. So technically, I can only wash cold... Also the lid is made out of cheap plastic and get scratched very easily, do not put anything on it. My main regret is not having returned it when I had the possibility and choose another brand, although I would have lost money since I would have to pay for that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a stress-free experience with your washer, LaurentV. Let us help you out.

      Please refer to the resources below on how to maintain the exterior of your unit and what to do if your washer is filled at the wrong temperature. Please click the links and hyperlinks and watch the video for tips.

      Washing machine fills with the wrong temperature water:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water

      Please turn to page 40 of the washer's user manual for details on how to clean its exterior:
      https://downloadcenter.samsung.com/content/UM/202306/20230630150554027/DC68-03850F-04_IB_WA3000A_EN_CFR_MES_R_230628.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147006027, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes my husbands really dirty construction clothes great also great on my babies soft delicate clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, had it for a year an no problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. It was hooked up quickly and the wash cycle is very quick but effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service and great service. I am pleased with the Maxine I chose works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would definitely recommend in the future!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy cusotmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fist load went well. However, the second load lasted two hours. The manual shoud be clearer. My 70 year old mom is having a hard time. Best Buy only gives a two week return policy. I am in cotact with Samsung to see what can be done.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand that you are having concerns with your Samsung Washer not ending properly and know that can be quite problematic. There are several reasons this can happen. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/
      If you are still having problems, reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143540829. We would like to welcome you to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well love the tune it makes after the cycle completes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Washing Machine. Initial install issues. But no issues after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in May. Unit has been working ao good we are now buying the matching dryer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there IceMaker, I want to thank you for leaving your review on your Samsung Washer. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer auto shut off if out of balance i love that feature. Best money ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. The technology behind the functions far surpasses my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice washer. If only the "quick wash" could be faster.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MySamsungWasher, I would like to congratulate you on your new Samsung washer and appreciate your feedback. I will provide this information to our design team for future products. Welcome to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung - 4.0 cu ft High-Efficiency Top Load Washe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but very finicky when it comes to leveling out a load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good machine, self cleans and has safety features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it is the best samsung is the best in products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This will not give an error code not digital.

    I would recommend this to a friend