Customer Ratings & Reviews
- Model:
- HW-A470/ZA
- SKU:
- 6478240
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the 4.1-Channel Soundbar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive surround sound and crystal-clear audio, while others appreciate the hassle-free installation process. While some users have concerns about occasional wireless connectivity issues and weak rear speakers, the overall sentiment is positive, with many praising the soundbar's excellent sound definition and value for money.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok thanks fornthe purchase im trying out the speakers they seem fine
I would recommend this to a friendSamsung subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround output. I only wish it was a bit heavier
I would recommend this to a friendWireless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good being wireless is very nice and convenient
I would recommend this to a friendJust right for my camper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little sound bar, I got it to match my 43" 4k QLED tv in my camper. Hence I really didn't need a full 5.1 system at double the cost. Took a little to link the rear surround rear speakers but done.
I would recommend this to a friendSPEND MORE BUY A BETTER SETUP!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm 61 I've had big screen Tv's & surround setups since they came out, I already had an LG Soundbar with subwoofer, but wanted rear speakers and a new setup, so this had a 4 STAR rating, I got it on sale, WOW! was I Totally Disappointed, my old LG blows it away, the rear speakers were pretty good, but the sound bar & sub terrible, the remote would not work properly, it had an odd Volume button when pressed it MUTED the sound, but it had a mute button already. could not control the VOlume or Sub Volume at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yupp,
Thank you for purchasing the HW-A470 Soundbar and for sharing your review. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. Pressing it a second time will unmute.
To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-A470 under A Series.
Should you need any additional assistance with settings or features of your soundbar please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Cheap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did Not last and doesn’t work past a few months and I couldn’t get in contact with Samsung live person
No, I would not recommend this to a friendGreat for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and my husband loves it! The extra speaker kit sounds great when we have our movie nights.
I would recommend this to a friendAWESOME
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with my Rocku TV, i thougt this was imposible due to my TV Is not Bluetooth capable but i downloaded the ROCKU app on my iphone in did everything thru there
I would recommend this to a friendExtremely happy with this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Super Bowl weekend since the wife was stuck in the room with Covid. Easy to install, great for the bedroom. Perfect fit for the 60" TV.
I would recommend this to a friendGreat sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the q sync when you've an compatible samsung tv is terrific. Definitely need an Samsung tv to experience it full potential
I would recommend this to a friend- Cons mentioned:Instructions
Audio video sync always problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are horrible. Audio and video are constantly out of sync. Display only readable up close.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SamBad,
Thank you for purchasing the HW-A470 soundbar and for your review. We value your feedback regarding the sound synchronization issue you are experiencing and the included user manual.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Additionally, please make sure your soundbar is using the latest firmware version (v.1009). You can update the firmware version of your soundbar by using a USB device. If available, you may also want to update the firmware version of your TV which may feature audio delay improvements.
If you continue to experience audio delay, and are connected wirelessly, please use the included digital optical audio cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the audio delay entirely and improves the user experience.
To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-A470 under A Series.
Should you need any additional assistance with settings or features of your soundbar please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Cinematic effects
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loved this sound bar. My husband and boys enjoy watching action movies even more now.
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This surround sound system sounds like it is screaming at you. Do yourself a favor, save a little more money and upgrade the the Samsung A650. You’ll be much happier!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung HW-A470 and for sharing your feedback regarding the performance of the included wireless rear speakers.
Please know you can adjust the volume of your rear speakers to your preference by pressing the Sound Control button on your Soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to improve your audio experience with the system. Please feel free to reach out to us for further assistance at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied! I compared all other Samsung speaker systems and fiund this was not only priced best, but the quality can't be beat!
I would recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a Samsung lover, but this time I look bad, this home theater doesn't have good sound
No, I would not recommend this to a friendThese speakers are light years ahead
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing at how far technology has come ion the way of audio.....these speakers are light years ahead of just 10 years ago even
I would recommend this to a friendWorthless rear speakers.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works great, however the rear speakers are just barely audible. No matter where I place them, they don't get any better. I would not recommend.
No, I would not recommend this to a friendGreat Sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have noise and music battles with my neighbors because they suck and they end up giving up lol
I would recommend this to a friendGood namebrand terrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this samsung to replace my previous vizio soundbar for same price as the vizio was. Wish i had gone with vizio again. Thought with the samsung name i was getting a better product and a good deal. Turns out i was wrong. The samsung was not only worse sound quality but much more difficult to set up. The two "extra" speakers are difficult to pair and u can barely tell the subwolfer is even on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Anglerex24,
I am very sorry to hear that the initial out of box experience with your new Samsung soundbar has fallen short of your expectations. You may want to try the range of audio adjustment settings to improve your experience to your liking.
You can try quickly optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can try manually optimizing your audio experience by pressing the SOUND CONTROL button (looks like a gear) to access the setting items such as TREBLE, BASS, AUDIO SYNC, and REAR LEVEL. The selected item can be adjusted using the Up/Down buttons.
Additionally, using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down.
I hope these tips help your further enjoy the audio experience. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Missing parts
Sound system misses the mark...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box that was supposed to have been "prime", but missing parts and the owners manual
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MissingTheMark,
I am very sorry to hear about the missing parts and manual from your open box purchase. We recommend contact Best Buy directly for assistance.
To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-A470 under A Series.
Should you need any additional assistance with settings or features of your soundbar please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions