Customer Ratings & Reviews
- Model:
- HW-A470/ZA
- SKU:
- 6478240
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the 4.1-Channel Soundbar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive surround sound and crystal-clear audio, while others appreciate the hassle-free installation process. While some users have concerns about occasional wireless connectivity issues and weak rear speakers, the overall sentiment is positive, with many praising the soundbar's excellent sound definition and value for money.
This summary was generated by AI based on customer reviews.
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was totally worth the money. It worked better than I expected and has lasted me for quite some time!
I would recommend this to a friendSpeakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy too use and easy too set up, sound great and great price
I would recommend this to a friendpoor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not a quality product. The sound stops for a few seconds then starts again. I was ill and kept it but would not recommend it to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bets,
I’m sorry for the difficulties with your Soundbar setup. We understand your frustrations and are here to help.
We appreciate your feedback regarding the issues you are experiencing with your HW-A470. Please give us the opportunity to assist you by contacting Samsung Customer Support.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this system performs with my entertainment system . I love not having wires go across the room
I would recommend this to a friendRemote barely works and volume control its spotty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was just marginally better than the 55” Samsung Class 7 TV. The volume control works very very slowly and only if you’re within 3’ of the sound bar. The slew rate is really slow if you hold down the volume up or down. The rear speakers are tiny, like 4” tall. The sound is barely acceptable from them. This is going back to BB. I wouldn’t recommend this to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanSM,
Thank you for sharing your review of the Samsung HW-A470 and for sharing your experience with this soundbar, detailing the reasons you have decided to replace it with a different model. Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features, with a future Samsung product, please know we are always here to help. Call us at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Amazing speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the Greek squad was on time and did an amazing job. I love the speakers amazing for my living room.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent customer service and very good product i will recommend this to all my friends and family
I would recommend this to a friendSOUND COMFORT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value for the money! can't do any better than best buy
I would recommend this to a friendGreat sound for my bedroom tv.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im glad that I hooked this up. Easy to install. Sounds great. Perfect for my master bedroom.
I would recommend this to a friendSound but no sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but I can't get the tweeters to work. Difficult locating a phone number for technical support. No time to search. but back in box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shibi,
Thank you for purchasing the Samsung HW-A470 and for sharing your review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. We appreciate your feedback regarding the issues you are experiencing and are planning on returning it.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and was easy to connect and it’s a perfect match with my TV
I would recommend this to a friend- Cons mentioned:Missing parts
Open Box - Excellent must mean buyer beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open Box - Excellent must mean it only comes with one power cable and was not properly looked at. It needs 3. It was delayed 3 times getting here and now it is not even usable. "Open-Box Excellent: Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts" ... sure.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KorbenDallas,
We appreciate your feedback regarding your delivery experience and parts missing from your open box purchase. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your soundbar once your issue is corrected, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to this time it's excellent. only one thing the two little speakers I cant connected.
I would recommend this to a friendGreat Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar combo is sweet and I highly recommend it for a normal size room or bedroom
I would recommend this to a friendGreat for the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Quality sound and easy to install. All components connected with no issues.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well/ ////////////zzzzzzzzzzzzzzzzzzzzzzzz///////////////////////////////////
I would recommend this to a friend- Cons mentioned:Wireless
Samsung bluetooth surround system
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is trash. I purchased 2 of these for my new house that was being built back in March, we finished building in August and these things will not stay connected to either of the 2 televisions they are connected to. I only gave 1 star because i had to. This was a waste of $680.00
No, I would not recommend this to a friend Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy whit my soundbar, perfect to wacth my movies.
I would recommend this to a friendthumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family enjoys it as this was a gift and much liked with the sound and quality.
I would recommend this to a friend4.1 sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System was a great upgradefrom the tv speakers. Definitely recommend it.
I would recommend this to a friend