Customer Ratings & Reviews
- Model:
- HW-A470/ZA
- SKU:
- 6478240
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the 4.1-Channel Soundbar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive surround sound and crystal-clear audio, while others appreciate the hassle-free installation process. While some users have concerns about occasional wireless connectivity issues and weak rear speakers, the overall sentiment is positive, with many praising the soundbar's excellent sound definition and value for money.
This summary was generated by AI based on customer reviews.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume control doesn’t work on the remote Poor tech support. Can not speak to a real person about the problem. Will probably be the last item I purchase from Best Buy or Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Unhappyoldtechguy,
Thank you for purchasing the Samsung HW-A470 and for sharing your feedback regarding the included remote control.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. Pressing it a second time will unmute.
For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
SAMSUNG SPEAKER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap price for a cheap speaker. Don't waste your time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with your Samsung HW-A470 Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. I had to return it. A big piece of crap
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi steve,
Thank you for your review of the Samsung A470 Soundbar. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions