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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 352 reviews

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93%
would recommend
to a friend

Customers are saying

Customers frequently mention the 4.2 Cu. Ft. 11-Cycle High-Efficiency Steam Front-Loading Washer's excellent cleaning performance and quiet operation. Many appreciate its ease of use and large capacity, finding the numerous features and cycles helpful. While some users experienced issues with the washer's door gasket and reported a lingering smell on clothes, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 352 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer for a couple weeks. Works well. Satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome simply wonderful i absolutely love it great asset to own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a good price. It is very quiet while running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try them they are wonderful still a lot more cycles to run

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dryer, with all the required cycles and low noise.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    great easy to use washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many features of the washer. Great buy...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it......

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get super clean with little wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, quick,quiet, the best washer-perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung product and I'll be buying the dryer next month. This is the quietest washer I've ever heard, spins the clothes almost dry and even the shortest wash produce the cleanest clothes. Just love it. My purchase - Samsung - 4.2 Cu. Ft. 11-Cycle High-Efficiency Steam Front-Loading Washer - Merlot

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 3 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be clean the clothes, but it is very squeaky during the spin cycle. May just need to be adjusted? Also, the clothes don't smell clean, but may be the detergent I am using. I also don't like that I can't make my own cycle. I have to choose a program - I just want to wash the clothes! Very complicated and overdone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a definite learning curve going from top loader to front loader. Machine is huge, but uses much less detergent and much less water. Clothes are less wet after rinse cycling and seem to come out cleaner. Love the merlot color but it tends to show laundry room dust more than a white machine would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Very Energy efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an 18 yr old washer, WOW I can't believe the simplicity of such a complex machine. So many settings to get the exact results quickly & efficiently. Also bought the dryer to go along with it (that was 20 yrs old).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of front loaders. I can not believe how much easier and more advanced this new set is. My new set is a Samsung and my old set was a LG. My old set is still going strong but not quite big enough so I gave it to my parents and they are very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good washer. Quiet Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Digital operations are awesome! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy after our unit failed. Service from Best Buy was great on the purchase, but they initially dropped the ball on delivery. However, when brought to their attention, they went out of their way to make it right for us. Would recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for your first washer & dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first washer and dryer purchase, everything went smoothly. The installation was expertly done by Best Buy and good people to talk to. Love the look and easy to use equipment. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for families!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! It cleans clothes beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung washer at a vacation home and would buy nothing else when I needed to replace my washer at my primary residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the color and the load capacity my wife likes because it takes less time to do the wash. Because of the load size.

    I would recommend this to a friend