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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,159 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complain so far. Wash cycles r long but doing job as expected

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer / dryer and they are quite!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - good washer with a nice steam wash option

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this washer as a warranty exchange for my old one because it was comparable. Didn't have it 3 weeks and the door is leaking

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Holds a good amount of clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washing machine has met all my needs. It's normal wash cycle is about an hour, but it does have a quick wash cycle that is about 26 mins. It effectively spins the clothes which reduces the time needed in the dryer. The machine itself is great, just wish I would have gotten a top loader, due to the configuration of my laundry room space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about a month. I have not had any issues. I was a little hesitant to buy because of the negative reviews but decided to do it anyways. It is prob a tad bit louder than my old washer and seems to use more water than my old LG energy efficient washer. I will have to wait and see if the water bill comes out to be the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it the only con is you can't adjust how much water you would like in it. However its made to use very little water purposely and the laundry detergent cost is extremely low.. The installer told us to use no more than 2 tablespoons. Very quiet washer and when its done it plays a little chime song to let you know...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to wait a year for my review. This is a great washer. My only negative is that it does take longer than any previous washer I've owned to clean the same amount of clothes. But the added time is worth it. It uses less water and it's all clean the first time. There is a trap to clean every other month, do that to keep it efficiently cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new washer and dryer set. A lot of the reviews stated the buttons were too sensitive - I don't have that issue at all. I have an air vent above my set and it NEVER has issues with stopping. The size is amazing too... I can wash my Cal King comforter and mattress pad with ease now!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the product long but a good quiet machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great love how quite they run definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the washer for a couple of months now, it works as expected. There was some vibration at first but after some calibration of the feet it became much better. I like the drain port and self-clean mode (although it takes about 4 hours to run through the self-clean program) but only time will tell if they can prevent the moldy washer smell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was friendly to use, and I liked the features very much.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not noisy. Liked this product and would recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it, but so far I love my new washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and smooth operating and I am fan of Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good brand name and tried many products from samsung and our experiance with there products is very good in addition to the manufacturer waranty and best buy promice of exelent services gave us confidence to buy the producr.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I'm enjoying my washer. I also have the dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the quality of the wash itself. I'm giving it four stars primarily because the control buttons are a little bit confusing. Had to reference the manual a couple times to figure out what was going on (I couldn't change any of the wash settings). Otherwise, the washing machine is great. Clothes have come out really clean and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son when he bought his home. Has enough settings and some for everyday use. Does the job well. Combined with matching steam dryer the clothes come out not needing any ironing. He is happy with the pair.

    I would recommend this to a friend