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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,159 reviews
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess they don't make them like they used to. My last Samsung washer lasted 7 years and needed a $450 repair. So I picked this one up for $599. Only problem is I now have a grey washer and teal colored dryer. Oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to pay so much for a washing machine, but the cost is worth it. There are as many options as you could want. Clothes are clean when the cycle is done. And on top of it, the machine is pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only tip is leave the door open all the way even though it says to just not close it all the way to avoid mildew. I love that I can preset my usual wash cycle so I turn it on hit one button and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the preset cycles and the sanitize cycle. Very impressed with Best Buy giving me money back when it went on sale shortly after I bought it on the day it went on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Front Loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine to replace the Samsung recalled Washer. I am happy with it so far. The recalled machine was a Top-loader with no agitator. I much prefer the front loaders because the top loader with no agitator wrinkled clothes terribly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and needed and electric dryer instead of gas and my last set was only 2 years old. I didn't really like the last washer I had and it was much more expensive. This one is quiet, and does a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Worked great for 4 years than died.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a workhorse for 4 years than it just bit the dust. I am still trying to diagnose the problem to see if it can be fixed without having to buy a new unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our second samsung washer. The first one still works, but had to leave it at our old house, otherwise we were planning on just using our first one. Reliable product. Haven't had any issues wit hit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on spending a little more for the next higher model but decided against it. All in all I have been pleased with this washer. It has every option I need and a has a large enough capacity to keep up with me and my boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing washer from Samsung and Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped around for a washer that would pair up with our Samsung dryer. We bought the dryer last year from Best Buy. They are both user friendly and wash and dry amazingly fast using the least amount of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome! Our clothes seem to be coming out much cleaner than with our old machine and I have yet to have to rewash anything. I have not noticed a sour smell like some front-loaders tend to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Dieing Front End With New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent nearly half the cost of new unit attempting to repair old front end washer. Still was having problems, decided to get new and 5 year extended warranty. Like the Samsung line, like my front end model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good washing machine, but also very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine does an admirable job at washing clothes on all cycles. What doesn't thrill me is the noise level of the machine, particularly during the spin cycle and the "chime" when the load is complete is a little too cutesy for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer and it does a great job with the clothes. I just don't see the water savings that it says you would but the clothes definitely smell better, longer theneed my previous washer so I think that's a good sign of cleanliness :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good high efficiency steam front loading washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Washer if you can get it for under 800. Was a replacement for my 20+ year old Whirlpool washer. Washes clothes with MUCH less water and looks much cooler doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time doing research and wanted a quality machine without spending too much money! Needless to say, we are happy with our purchase so far — it’s night and day from our old washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than an issue with excessive movement with the machine in spin cycle, which was fixed by Best Buy installer, machine is doing its job. Will re-review if any issues develop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer to replace a Maytag top loader that was less than 2 years old, which we HATED! We are so happy with this Samsung washer. Our clothes are actually clean when they come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded and older unit and extremely impressed by the engineering and quality of this washer. It really is the best in class for mid-range front loaders.

    I would recommend this to a friend