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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,159 reviews
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In use so far for 2 months, no problems so far. I always leave the door and detergent dispenser to air dry. Washes faster and with less noise than the top loader it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great so far, I wash every day since there are 6 people in our household, and works great for sports uniforms, work clothes and to just get everyday wrinkles out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little musical with its finished mode. A lot of modes trying to figure out but basic functions seems to work fine. Wondering if this runs a little loud at times or if that's standard for most of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is fine, delivery and installation staff is great, washing machine running smoothly, no noise, the price is reasonable, hope can be used for a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad info given by sales associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never got to use this item. We bought at the Union, NJ store and we were told that you could order the door to hinge on the opposite side as shown in store. Not the case. So we either had to rig the hoses to make the washer and dryer be on opposite sides of each other(which was not feasible. Hence the reason we wanted to order the hinge on the other side) OR we had to return and live without a washer and dryer for several weeks because of this associates incompetence. We chose the latter. Lesson learned. Do all of my own research in the future and don't trust the people that deal with these products every day...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer but could be bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this washer but if I could do it over again, I would purchase a large washer. It's great for every day loads but when you're trying to wash large blankets, it's a tight squeeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the size of the washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this washer because now I can wash my blankets and not have to go to the laundromat the size of the drums are great and I can wash more with Less loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Them!!!... I Would Recommend Them To My Friends... Also My Salesman Was Very Cool... He Had A Lot Of Knowledge About The Products... I Will Continue To Buy From Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung steam washer! The steam options are great for cleaning laundry after kids and pet messes. I haven't had an issue yet, and I've had it for about 2months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is much better than the one it replaced. The features that keeps it fresh are awesome. The old machine had a mildew smell that was so hard to get rid of

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size for apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for apartments size wise however I wish that I could position the washer and dryer side by side so I could use the steam feature in my dryer. So far everything is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whirlpools washer machine broke down after 10 years, So had to buy a new machine. I think this samsung washer machine is better than a whirlpool. Really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine for an even better price!! Controls are easy to use and signal is loud enough to hear when finished from several rooms away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glood Front Loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer both work great. Dryer needs to be on timed dry to completely dry thick blankets. We use it in a vet hospital so it is always running laundry during the day and seems to be doing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and self explanatory. You can save the settings for future wash and it is very quick and smells cloth good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a great price on them and did not hesitate to get them. So far so good compared to the Kenmore ones that we had. The dryer appears to work forever but o think it's due to wrinkle free option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lawn mower works well. It is easy to pick it up when needs. It is not clear how the handle (angle) should be adjusted. The structure could be a little stronger. But overall, I am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! It gets my clothes so clean. However, some of the cycles are really long. The sanitize cycle takes over 2 hours. Despite this, I still love the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Waher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first washer and after reviewing lots of reviews we decided to buy this along woth the dryer. The washer works great so far. Shakes little bit for high speed spinning but no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is by far the best machine I have purchased. I cannot say enough about the great job this washer does cleaning the clothes, but is also very easy to use.

    I would recommend this to a friend