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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,159 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, a little rough start with the set up but after they came back and did it correctly everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washers for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy. Great delivery guys. If you have any issues Best Buy takes care of them with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer that I brought is awesome it does the work and has a lot of features that you can work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice top of the line washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi-tech washer and dryer. Sometimes I can't even tell its on. I can't help but to keep smelling the clothes because there so fresh and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front load washer took quite some getting used to. Many washing options; have used steam setting once. Overall pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are extremely clean and they are almost dry when the cleaning cycle is finished. I love my new washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great using less water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd HE washer I've had. This is by far the best with multiple cycles and temps. Stains disappear.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    High Expectations Met Initially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine looks nice, works as advertised. Now 4 months out it is starting to squeal. Roll the Dice !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best washer only had to repair twice......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty Steam cleaning is awesome Audible sound when finished. It’s a solid heavy machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung washer and dryer combo. Has cut doing laundry in half. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliances and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were ready when stated and when I brought them home, had an issue Best Buy quickly resolved my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washers and dryer are great, have not had any issues. It’s a bit longer than others though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good so far but cycles are twice as long as our previous Whirlpool Duet. Thinking of getting the pedestal because it's so low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it's seems like a good machine, definitely better than the old one. good machine, does good washing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love everything about this washer. Just wish it still had the active wear setting my old one had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy didn't set it up yet. Sitting in a our backroom because they wouldn't install it with a different brand dryer on top.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good prosuct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the only problem I have is the door opens opposite of dryer. I wish I could switch it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with this washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine washes clothes well and makes less noice than I thought it would on my upper level

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use, does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a washer right away and this unit matched the dryer purchased 2 years ago. competitively priced (great sale) and quick delivery

    I would recommend this to a friend