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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,159 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small and large loads. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very eficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer holds considerably more than my old one & does a great job of cleaning. It is quiet & the musical notes to indicate a completed cycle are a vast improvement over the obnoxious buzzers washer used to have!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, and the different cycles are great, very good system

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Spin cycle

    Rated 4 out of 5 stars

    Washes Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded my every expectation. First, it washes great, spins cloths virtually dry, and can handle heavy queen and king quilts! It can be a little noisy sometimes when in use. Definitely would buy again and recommend to people.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    good overall washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, runs smoothly and very quiet. I like the efficient water usage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the washer for 5 months now. It is fairly quiet. It shakes sometimes if you put it on high spinning. Mine is on the 3rd level of the house and I can hear it on the 1st floor. Cloths come out clean and they don't smell if you forget and leave them inside for a day or 2 like my old washer used to smell.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We're very pleased with this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job cleaning and is very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The washer is quiet and works great. Very pleased!!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Long process in getting service thru Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had s long week to get the Geek Squad to understand the issue with the washer and dryer. The steam feature of the dryer caused a leek and the washer door wouldn't open, even after I went thru the sequence in the users manual. Finally after talking to a person Tye at the store he helped to resolve the issue and both washer and dryer is to be replaced. I received the washer today but am waiting for the dryer and the right hook up of the dryer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Washes good. Stackable. Love it.highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Spin cycle

    Rated 5 out of 5 stars

    Great washer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use controls. Multiple wash choices and steam function. Bedding option a plus. Good efficient washer for price. I purchased on sale for a great price compared with other models with similar options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very large, run quiet, beautiful, save water and energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Dryer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set of Samsung Washer/Dryer combo. Our last set made it 8 years with a family of 6 doing at least 10 loads a week, that's a pretty good return of my investment. I was able to replace the heater core and drum wheels during those 8 years so it wasn't flawless but we did use the heck out of them. This new set has more belts and whistles plus my favorite feature...Steam! Love that I can just throw my shirts/pants in the dryer every morning and have perfectly wrinkle free clothes in about 15 mins. That' s a win in my book. I am hopeful this set will last us another 8+ years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job. It finishes most cycles reasonably quickly and gets our clothes clean. We did need a service call because it made a terrible squeaking noise at slow spin speeds. The technician repaired it and it is fine now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has some performance tricks to learn about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to give Excellent reviews but the first washer that was delivered to my house on October 5th 2015 had to be replaced by Best Buy in two weeks since the balancing ring broke. Had positive experience with Best Buy during the exchange/replacement process - they ordered a new washer on Oct 24th and it was delivered to my house on October 26th. Also when you wash bed sheets only (no towels for example) the spin can get off cycle and you can end up with the water in the washer at the end of washing cycle and the door would be locked, then you have to do another cycle of Spin only for the water to drain properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job simple to use a lot of nice features

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the Samsung - 4.2 Cu. Ft. 9-cycle High-efficiency Steam Front-loading Washer, is great, easy and simple to use, Washes etc fantastic. It runs quiet, it is efficient and most certainly easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer/dryer set. The washer looks great! When I did the first load I was very skeptical. It uses almost no water. I thought the clothes would never be clean. I was so wrong. The clothes were really clean! I don't understand how it does it, but it is saving me a lot of water! Also, the spin cycle is so powerful that the clothes are just damp when the load is finished. This make drying very fast, saving me more! The best part about this machine is that it is very, very quiet. I can barely hear it running! We highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this product. Quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love that it is energy efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well AND is energy efficient and quiet.

    I would recommend this to a friend