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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,159 reviews
  • Rated 5 out of 5 stars

    Great washer/dryer set!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer combination have a great mix of energy efficiency and production speed. Highly satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Not For Stacking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this machine is sold as if suitable to stack, it is too low without the optional platform, which couldn't be used with a stack. I keep a pasta rake at hand to pull out wet items from the back of the drum. Otherwise I would have to get down on my knees to retrieve the whole load. In the same way, it would be inconvenient as a stand alone washer unless the platform is added. The first machine I received would not power on and had to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing machine no issues 5 star and silent in operation and clothes are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life time 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer , after 5 years the dryer stopped working , I have to send it to fix ,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great washer for a beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer for a beginner, works like a charm. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still work like champ 7 years now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washing machine for the past 7 years and still work like a champ

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clunks when filling/ heavy loads leaves water in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wsher CLUNKS when filling... AND you can't set it to HIGH SPIN for heavy items like bedspreads. (it leaves a LOT of water in the item... so it takes forever to dry. If you wash on Regular load you can You get use to the clunking but it really doesn't need to do that LG change these 2 things and it will be perfect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a very low price with a deal. Looks stylish and the controll knob is extremely smooth. Operation is so quiet and it uses little water too. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but leaks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for leaking so had to get a leak tray. Owned now for 7 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer. Makes very little noise during spin cycle. Clothes are barely damp when finished so it makes for a quick dry. Clothes have never felt so clean either. All around great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simply the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first washing machine and choice cant be a wrong when you buy a samung brand and that too from best buy, simply awsm.. very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer to replace a 2011 front loading Samsung washer that we had to replace because of a fire. Our 2011 washer was okay, we had complaints with its cleaning abilities on heavily soiled clothes. Despite this, we went ahead and replaced it with another Samsung, on part, because of the great reviews of the new machine. And it is great! Does a great job cleaning all of our clothes - including food caked toddler clothes and dog messes, especially in the Steam function. The drum is big enough for our needs. We could fit a king size comforter in it without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love this washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use and does an awesome job. I would highly recommend thr washer especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech and efficient! It also fits very large loads so you get more out of each cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a wonderful selection of cycles and choices. It's quite and cleans the clothes very well. Love the drawer for soap/softener. Highly recommend this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great so far. It is quieter than our old washer and cleans well. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water collects in Fabric Softener compartment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water does not always appear in the softener compartment. It will appear at least one or twice while doing weekend laundry. I have to close the front door and push the drawer in real fast to get the water to drain. This is my second washer and this never happened in the old one. So, Samsung do not tell me this is normal.(which I've seen as a response on other sites.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has many features and works great. So happy with this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer for the best price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this washer (and the matching dryer) for the past five months, and I could not be happier with it! I got a really good price on it when it went on sale for black Friday at Best Buy. At the time, I did not find another single washing machine that offered as many features (the steam was a big seller for me) at such a good price. It almost seemed to good to be true, but it wasn't! My clothing comes out cleaner and more refreshed compared to the old top load machine that I had been using. The standard wash cycle is great, but the others are also very useful--I sanitized my dog's bedding after she was completely infested with ticks once, and I use the "extra soiled" and "extra rinse" options for when we come home covered in head to toe mud from ATV riding. I've had stains that were set into clothing months prior lift out of the fabric now that they've been washed on the steam cycle in this washer. Now, that's impressive! Furthermore, it was easy to get this delivered and installed by BestBuy. I was building a house at the time, but they were able to schedule my install for months ahead of time so that it would arrive and be installed once the house was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's first front load, high-efficiency washer. She was skeptical at first but is now in love with it. Our water use has gone down, the machine runs so quiet we can barely hear it from the next room, and the speed that it gets our wash done so fast that it is no longer a chore on laundry day. I am so glad that we bought this washer.

    I would recommend this to a friend