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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,159 reviews
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to work well. Even though it has VRT, the machine shakes until it gets going on spin. I have checked it with a level and it is stable on the floor at rest, so not sure what else to do. Water pump runs a lot more than I would expect which I don't think is necessary and will probably cause pre-mature wear. It also says it has a special way of dispensing bleach so it evenly distributes it, but unlike older machines where you can put bleach in and dilute with water before adding clothes, this doesn't allow for it, and even a little bit will ruin anything with color, so be careful. I know bleach isn't for colors, but you could get away with a little bit in an older machines to disinfect. Not this one. Other than that, washes very well, very quiet, love the fast spin cycle and sanitize feature. It cut my dryer time in half due to the super fast spin at the end of cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features at a great price. No problems after 50 plus loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer. Can't beat the price and clothes always clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washine machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how quiet this is compared to the one I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased it and...wow! Very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, great price and so far great appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 4 out of 5 stars

    really quiet and does a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had as many settings as our old samsung washer, but it is quieter. the spin is so strong that clothes come out close to dry. the time delay wash setting is a bit different but it does a good job and has a 10 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer machine. Haven’t had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box item, great price, great washer. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Usually very happy with Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home is well stocked with Samsung products and I am usually predisposed toward buying this brand. This washer purchase was necessitated because the exact same model I purchased 3 years ago irreparably stopped working. I had to buy this model because I have it stacked on a Samsung Dryer and they tell me that you cannot stack competitive brands.Hopefully, this one will last at least 5 years. Something tells me that I should have bought the extended warranty. Why do we pay 3 times as much as we used to for appliances that last half as long?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does the job well. Everything I expected and more.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Product. Great buy. No sound and does its job brilliantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product - loaded with options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product; many options but very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can second many of the great reviews for this washer. Easy to use and cleans clothes well. I don't use all the features yet does great. I would recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased this washer and dryer set!!!! Easy to use...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use -fairly goof-proof; looks great-many compliments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price great product excellent store service..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great from the get-go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team arrived on time and installed the unit in no time. They did a leak and balance check. The unit has worked as we expected based on the reviews we read prior to purchase. It is quiet and effiecent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent the extra $100 to upgrade to this washer from the smaller version and have not been disappointed. The extra space is noticeable and makes for easier handling of larger loads of laundry. The chrome around the door is a nice touch and makes the exterior look good, though I know wish we had upgraded the dryer to match. Very good product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Easily lives up to expectations.

    I would recommend this to a friend
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