Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,159 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Nice and quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet and has plenty of cycles to do whatever type of laundry I have. The capacity is large enough to do my king sized sheets without them being crammed. It also "sings" when the cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Beautiful Washer/Dryer Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and easy to operate...looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer it cleans your clothes well and quickly. I love all the different cycles that are available in the menu. It is also very nice looking and eye appealing. Great product! Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is excellent front loader

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. It takes a little bit to figure out the controls as we've been used to old style washers. Once we figured them out it takes two seconds to start. We really like that it show a digital time too so we know how long before its done without guessing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drain the tub once per month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 4 because I do not like how I have to drain it once per month. The location of the bleach receptacle is not convenient because it's toward the back of the tray where the detergent, softener, and bleach go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/dryer combo as stackable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the washer and dryer. Love the steam options and so far they are working great. The only reason they didn't get a 5 star rating was because as a stackable the controls on the top unit are hard to see. Due the slanted angle of the control when these are stacked it is very hard to see what options you are selecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom as a Christmas gift. I couldn't be more happy. For me the purchase, shipping and delivery was great and my mom just loves the units. They are a gorgeous color with no flaws and every time she does laundry, she calls to tell me how good the clothes smell. Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a month and love it! I can do bigger loads than I could with the top loader and the clothes come out really clean. I love all of the washing options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer and dryer top notch. Our Samsung (stacked) side loading silver units are perfect. Laundry is much more easier now. Especially the no wrinkle version of the dryer. A very easy and enjoyable experience from purchase to install. Thank you Best Buy Monrovia / Duarte.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works Like it Should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and adjust to my everyday laundry needs.. Once the cycle starts I cant even hear the machine running. Not only looks incredible but also does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this washer only a few times recently but it does an amazing job. My friend has one that is a couple models up but this one has many great options for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Fantastic Results on Washday

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an outdated machine over 20 years old. This Samsung washing machine runs quietly and does a wonderful job getting clothes clean. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Met my expectations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet and efficient washing machine, love all the features and the ease of use. Still getting used to the front load set up, but so far really like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Absolutely love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Easy learning curve, tons of options, but most important...my clothes are the cleanest and whitest they've been in years. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done!!!...clothes are super clean!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER WITH SAMSUNG RELIABILITY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have stated this washer is a great value for the price but i think Best Buy should bundle a standard power cold since they insist you buy one from them before they will install it. Waiting to see how door seal holds up over time since i use washer multiple times per week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Spin cycle

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer about a month and it has been terrific. I love the various cycles and seeing how long they will run. It has lots of room and is easy to use so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is spectacular. Makes doing the laundry entertaining. I'm so impressed with all the capabilities and I know I've just begun to explore them. Would highly reccommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the steam function for my cotton whites. I really like how good the clothes come out as in no major wrinkles, distortion from stretching or the need to wash again. Yes, they are clean! No worry for a buildup of smells, germs. You just do a self clean once a month. LOVE!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Love the capacity and ease of operation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the large capacity - I can do two loads at once now! Like the extended song that is played on load completion. Love all the features on this machine-very easy to use!

    I would recommend this to a friend